I piled the family in the truck, and we drove 9 hours to hang with extended family and snowboard at…read moreStratton ... and every time we stopped on the late night Thursday drive up, we smelled burning brakes. So after Friday's boarding got scratched (sick wife, etc), I took the down day to head into town to stock the pantry. And still smelled burning brakes. On a whim, using my iPhone yelp app - I found these Bourn's and stopped by to see if they could check out the truck. They were booked, it was 1:30 on Friday afternoon ... and they figured a way to squeeze me in at 2:30, in time to get parts if they needed to. The mechanic smelled the burning brakes too - but after a good look, they decided it was some minor thing, and nothing to worry about. It cost me $20 for their time and my peace of mind. But really, they knew I was more or less a tourist, knew I wasn't coming back, the baby seat was in plain view - how many shops have I (and you) dealt with where they'd have turned that scenario into a hard-sell (and totally unneeded) $1200 total brake overhaul? I'm a fan. I hope I don't need to come back. But if I'm in the area and need a mechanic, I'm coming here ...

I used to always take my vehicles here but never again. New management apparently doesn't care…read moreabout taking care of any past customers. They charged almost $300 just to MOUNT AND BALANCE a set of tires simply because they weren't purchased there. Also the wonderful customer service I had come to know and love from Bournes was non-existent. We want Grub back!

Always a good experience! Phenomenal customer service!! I…read morewould recommend them for tires and service. Have taken both vehicles there for several years and have never been disappointed. I trust them to service our vehicles!!

I only take my cars here. I haven't had the best success with the online scheduling and they can…read morebe a week out or more but I wouldn't want to go to anyone else within at least an hour. Good on tires and good deals, but they aren't limited to just tires the can do anything other mechanics can do. For my money the best value there is.

I found my rear tire was almost flat on a trip from Vermont to New York last Sunday. My OnStar…read moreservice was no help. They only offered a tow to the nearest dealership that was closed until Monday. I found VIP tires in Bennington who were not only open for business, but incredibly kind and helpful! Adam and Dylan found the problem, patched my tire and gave me a new sensor in a matter of minutes. They even checked my son's car to make sure he had enough air pressure in his tires to make the trip home safely. Adam and Dylan were amazing and I highly recommend them. They are called VIP for good reason!

I left a honest review and this company rep left some lame excuse for bad service when she wasn't…read moreeven there. First they did not tell me they wouldn't be able to fix it. They just insisted on time constraints. Secondly if you don't have techs that know what they're doing then you shouldn't be in business. Shop that did fix it told me they didn't have to use any special equipment that you speak of. The manager had terrible customer service that day and I will never go back there again.

What can I say about these guys? In a rental and was towed…read morein to location Don't know that there is a "Tire Change" season and totally booked- they squeezed me in to get us back on the road. If I lived local, it would be my go to for sure- all of the staff were great

My bad! I should have asked what their rates were before booking my appointment. An oil change I…read morecould have gotten at the dealership for $80 cost me $113.31 after a $20 discount. I also booked a tire rotation and was told to expect to wait one hour for both services. After one hour, the tire rotation was finally completed and then it took another 30 minutes for the oil change. So, I was kept waiting 30 minutes longer than expected and I paid over $30 more than the dealership would have charged me for the oil change. Live and learn.

Found my Ford Explorer tire was down in the morning. Took it in and they repaired quickly. Was a…read moregreat experience all way round!

I'll admit, I had doubts about getting my import (2017 VW Jetta) and its turbocharged engine and…read morefinicky tires worked on at Warren Tire in small town Whitehall. I'm glad I got over my doubts, because they did an excellent job! I was due for a 20k mile service, and with travel coming up, I couldn't wait a week for the closest VW dealer (where I'm visiting) to take my car in. The VW dealer also told me that once they saw me, it would take at least two hours, and when I had further questions, they sent me to a service advisor's voicemail! I called Warren Tire around 1:45 PM, and they could take me in for a synthetic oil change and tire rotation by 4 PM that same day. You can't ask for anything more, especially in a rural area. I will say they didn't have the 5w40 synthetic oil that I wanted, but 5w30 is also within VW specs and they of course had that. Tires were all rotated just fine, and unlike other shops, they didn't leave any schmutz on the inside or outside of my car. As others have mentioned, you wouldn't expect to find a modern auto service center in what frankly appears to be a crumbling old railroad depot from the outside. This old railroad depot lends a nice historical ambiance compared to the generic boxes you'll see everywhere else. The AC was ice cold on a humid 95 degree day, and the restrooms are clean. I had my car back in less than an hour! $60 for synthetic oil change and $22 for tire rotation, came to a shade under $90 after taxes and fees. Not the cheapest, but less than the VW "stealership" and extremely convenient. I'd come back to Warren Tire in Whitehall anytime. You probably won't wait long, but if you need to, there's a nice canal front area to walk along, a CVS, and a couple of local eateries (deli, Chinese, and a tavern) within walking distance.

Absolutely horrible , Brought in a truck to get fixed up so…read moreit would pass NYS Inspection. I told them I wanted New Tires . That the power steering fluid was leaking from the brake booster onto the brakes that it needed a tail pipe and a CV boot, the axle was good. That it has a misfire and was running rough. I stressed that before they start any work to check the engine to see if it had a head gasket leak as there was an odor of anti freez And above all to have it pass inspection. Tire Brakes exhaust were Needed I told them to call me if the repair estimates exceeded 4,000 dollars . No call .. I had to go there to be told that the estimates was up to 4800 dollars . I assumed that this included Tires Brake booster repair and inspection. I was told that the rims were bad n couldn't be used so I would need 4 Tires as there was 2 new tires on the vehicle. U was told to save me some money that they could switch the tires to the other rims and would only need 2 new tires . But the installed the bad Rims with the old tires after being told they were no good . I told em to put new front shocks in as well They had the vehicle 16 days The total amount was 5,104.76. NO NEW TIRES NO NEW BRAKE BOOSTER (STILL LEAKING). NO NYS INSPECTION. I paid the bill and drove the truck home 8 miles. It drove worse then when I brought it in . Resulting from the bad Rims stud holes being worn and egg shaped They replaced the Thermostat and it was leaking anti freez all over the intake manifold, power steering fluid leaking onto the F/L brakes a total death trap costing over 5 thousand dollars. I call NYSP to complain But was told that because I had passenger plates on my k3500 truck that there DOT officers would not inspect the vehicle and to contact DMV to seek further complaints. Was told that it was a civil matter and I should get a lawyer. However they did confirm that the shop should not have left the old inspection sticker on the truck and allowed it to be operated while not properly inspected. This is Pure Negligence, Criminal Negligence, potentially causing criminally Negligent Homicide. Just like the limo crash . What if it was you or your children that gets killed in a crash because the steering and brakes were faulty and the auto facility allowed it to be Driven? Somebody should be arrested. Pure criminal Negligence Inspection license should be revoked ! Do yourself a favor , FIND ANOTHER SHOP ! DO NOT PATRONIZE!

We were camping in the area and needed to replace tires on our Jeep. We chose Warren Tire Service…read moreCenter, and it turned out to be an excellent choice! We got a fair deal on our tires, and a speedy and cheerful refund for an inadvertent overcharge. They mounted the tires exactly on the scheduled time as promised. Because we were pleased with the tires, we came back with a minor repair to our motor home and, again, work was done cheerfully and expertly. We would highly recommend this business!

Been taking my wheels there since the 1980s -- always fast, focused attention. Consistently great…read moreservice. Today they were, as a sign on the door said, fully booked but they made time to fix a slow leak in one of my tires -- in and out in 20 minutes.

I went to Wassick specifically for Nokian WR G3 tyres. Great service, at a competitive price. I got…read more my alignment done for less than my previous mechanic charged. A big plus, is the WiFi while you wait!

They wouldn't put my regular tires back on because they had patches. The next tire place did it,…read moresaid they were fine. It was as though they were pressuring me to buy tires. Will never go back. If your buying tires make sure you look at the date of the new tires. Tire Rubber ages even when they are not on a car.

Patrina was extremely helpful in advising me on which winter tires to get. She even went so far as…read moreto check if a cheaper model was still in stock, rather than just charging me for a more expensive one. I appreciated the honesty and the extra effort! The other employees I interacted with were pleasant as well. Be aware that they don't have tap to pay card terminals. They have to enter the card number in manually. I received a printout detailing when I should return to check on the torque and alignment and such. Their free checks and roadside assistance are great perks. Very pleasant experience even for someone who knows little about cars.

My first experience with Mitchell's auto body was after hitting a deer in December at the…read moreSpringfield shop. They did an amazing job! Since the new location in Chester has been open, I've been taking my car there for all my maintenance and can't thank the guys enough for always squeezing me into their schedule with my own busy schedule and making sure the job gets done correctly. The staff is always professional and takes the time to make sure everything is running appropriately and safely!

DO NOT USE MICHTELLS IN Chester / Springfield VT!…read more **keep in mind this is our only vehicle and we're a single income family** Never using that fucking auto company that screwed me over! The owner is high as a kite doesn't even remember me calling him two days ago and him telling me that he has Covid and then he tries to tell my husband oh I've never spoken to your wife I've never had Covid this is total bullshit my car is now broken! Wouldn't even let me get a word in because he's slurring his speech high as a kite telling me that he has to look it over all the paperwork and will take in five seconds never called me back. I had to call him multiple times leaving multiple messages and still won't return my calls. Than finally today my husband and I called when this happened! Two weeks ago brought my car in to get fixed by this auto company that is local. I understand the mechanic at the location got injured understandable but the other location had no back up plan kept leaving us hanging and not returning my calls giving me the runaround. Friday I had to literally drive up to their location and find out my car never got worked on after they told me it would so drive to their other location they're telling me their phones aren't working but yet they're making phone calls out to try to get a hold of the office manager. Office manager again gives me while I'm not sure what we're gonna do. I said I can't be without a car for two weeks I have doctors appointment which I've been canceling because of them. They then told me on Saturday I hope your car is done. Well Saturday evening I go out after they've said my car is all put back together and all of a sudden my traction light comes on. Then my brake lights flashing call them let them know they still can't tell me when this can get fixed telling me it's safe to drive etc. Then the shop manager tells me to call him Monday morning because he'll know whether or not his mechanic will be back in because he got a follow up doctors appointment after having the surgery which is fine. But then never called me I have to call him at 10 AM tells me well he's still going to be out we don't know when he's gonna be back well you would think with the follow up doctors appointment they would have an idea when he can return to work. But again I say OK as long as I can drive it Go out to drive it in my car stuck in the parking brake can't even move it my husband had to get it out now they're trying to say oh maybe it's the parking brake really because that wasn't an issue Then today I have to go to urgent care because I got something in my finger I go to leave and now my tire is up in to my wheel well. I never had these issues prior to having the work done. I know I did have certain worked on yes control arms ball joints and they said it's all good to go yet this fucking happens I gave them $1329 and now I might not even have a car at the end of us and they already cash the check before I can stop payment. I have screen shots of and photos! I have more photos than this but will not post all.