Leave this trash of a STATE I had insurance back to back, they blocked my registration, and I had…read moreto pay $250 for the insurance revocation. I was always under coverage and on automatic pay. These automobile laws are getting out of hand. Pay to renew registration yearly, money grab, pay for another money grab insurance revocation. I'm leaving this money-grab state with a low minimum wage and can't even survive by owning a car, which is a necessity for transportation. Do not register your vehicle in Rhode Island.

I haven't been to the DMV in more than a decade, since I'm an AAA member and go there for my…read morelicense renewal and Real ID update. I was gifted a preferred plate and needed to make a trip to transfer them to my vehicle. I may have been able to do this via the mail, but since I had a narrow timeframe, I opted to go in person. Reservations for the main location in Cranston generally book 2-3 weeks out. I made 2 appointments for the same day, one for the morning and the other for the afternoon in case I needed to gather additional information and didn't want to wait another 2-3 week for an appointment. One good thing about COVID is that it forced a restructuring of the DMV, which ended up being better for customers and employees, so many of the updates are still in place today. Step 1: make your reservation online for the day, time, and location you want to visit Step 2: arrive during your scheduled time Step 3: security will ask to see your confirmation before allowing you access to the building Step 4: wait in the check in line and hope that you have all of the forms and documents you need to get whatever you came for done Step 5: get called to the check in window (there are 4 of them) Show the employee behind the plexiglass your confirmation number, hand over your paperwork and forms for them to review and validate. If you have everything that you need, you receive a deli style ticket with a number on it and get to proceed to the upstairs waiting area. If you don't have all the paperwork and forms you need, you'll need to straighten that out before you go any further Step 6: wait in the second floor waiting area. The seats are so worn out that the faux leather is completely work off, leaving a spongy foam cushion to sit on. Even with an appointment, I waited 40 min for my number to be called Step 7: when your number is called, proceed to the numbered booth/window the automated system told you to enter and hand your paperwork over to the employee sitting behind that plexiglass. This person may or many not be friendly, but as long as they can take care of what you went to the DMV for, that doesn't matter. Pay your fee, collect your receipt, and leave.

From two experiences so far, this location has been so good!. Surprisingly the staff were…read morestraightforward and very helpful. The place is nicely renovated and there are plenty of seats. Hands sanitizers are all over. The front lady and officers were so polite, patient and supportive. No complaints here so far as of July 2025.

Michael R. is so passive aggressive and condescending. Dramatically sighs, gives unnecessary…read moreattitude and has the audacity to ask my mother why she's anxious during her road test as if he wasn't being rude. Not raising your voice is not the same as being calm. Also, I took my road test not that long ago, I know you're allowed to look in the side mirrors as long as you press the break when you reverse, tried to say you couldn't at all.

I came to the registry last week. Everyone was so nice and pleasant! So much so that I actually…read morecommented to the women that I couldn't believe how nice everyone was! Def not the case today! The women that initially checked me in was rude! And impatient! More concerned about counting how many transactions they've already done rather than wait on the customers in line! Constantly complaining about how many call outs they've had and how they are short staffed today! NOT! Our problem! They should be instructed to keep they're negative comments to themselves! She tells me, abruptly, fill out this for!. When I returned it to the counter she then states " it's going to be at least an hour! We've had many call outs today!" It's fine to give people a time frame. But not ok to constantly complain about lack of staff! Negativity breeds negativity! I agree with whoever wrote...THIS is what gives the RMV a bad name! And if I could give no stars I would! They obviously haven't gotten the "bully free" memo!

Very good rmv. Professional employees. Long lines that take forever but overall good staff who use…read morecommon sense. Amen to that

I use the Cranston Public Library very frequently. All my life I have been a big fan of THE PUBLIC…read moreLIBRARY . I appreciate both printed BOOKS , MAGAZINES ,NEWSPAPERS and the fairly new information technology including dozens of computers available to library patrons. I would vote in ANY election for an increase in library funding. For years it was taken for granted by both library patrons and library staff that- conducive to studying and reading -QUIET and CIVILITY were the norm; indeed THE RULE, in public libraries. For some time now I have been perturbed by this unexplained , un-therapeutic, and RUDE to the general public DUMPING BUS LOADS OF MENTALLY DISTURNED YOUTH into the Cranston Public Library. Presently I am typing at a computer station here and seated to my left is a clearly mentally disturbed youth. Only the STATE OF RHODE ISLAND can be authorizing this unprofessional " treatment " of difficult minors. NOTE : The Cranston Public Library could at least give notice to regular patrons for " patience " with this " problem ". Some of us might just think that " brats " are the problem here. Like the homeless crisis ,the real problem here is the STATE of Rhode Island ( or perhaps the City of Cranston ? ) neglecting vulnerable people. Ron Ruggieri , 75 Mathewson St., Cranston, Rhode Island ( 401-580-7432 )

A little library with…read morea lot The very first Knightsville library was established back in 1927 and was just a small spot in a local store. The is was typical for the time and libraries were just sort of stuck in any place that had some room. The very first permanent library in Knightsville was built in 1959, a little brick building that is unassuming but very functional and has a lot more inside than you would think possible for it's size. A great example of how space can be utilized, this little library just oozes over with so many things to explore and examine. Nothing aesthetically that really stands out, the library has the good things that just can't be verbalized or expressed. It becomes very obvious that everything about this library is special every though nothing really stand out. This building was constructed by contributions in the name of Gerard Ruggieri. A great honor to have people love you enough to name a library after you. This library is a special little place that is so, so quiet and subtle. Nothing special about it at all. But I suspect the people that use this library know and appreciate just how wonderful a small, and very unassuming place can be. This review is dedicated to Alexandra S. She walks softy upon the earth but sees what most of us don't.

Amazing work, had my title transfer and new plates all done the next day . You'd be crazy to do it…read moreany other way

Matty Zito is a great guy and does all the services for you very economically.read more

I'm challenging myself to visit all public libraries in the state of Rhode Island this year and I…read morestarted with Barrington Public Library--I unknowingly set the bar high for the other libraries. I had reserved a room online and the staff was really helpful in helping me find the room. They do hold your reservation for up to 15 minutes if you're running late. The study rooms are spacious, a bit modern, and they even have more upstairs. I found that there were lots of different seats and sort of study spots around the library--wooden chairs, couch like chairs, tables, darker spots, spots by the window, etc. I loved that they had a puzzle that you could help with. I also think it's neat that they have a zone for each age group and it's nicely decorated plus clearly marked sections for different genres and type of books. I took one of their newsletters and quickly found out they have lots of activities each month, some of which I plan to attend. I was also in shock to find that they have a very nice auditorium where they have speakers but also show films. There was lots of parking, the outside of the building is nice, there are some cafes and stores nearby, and they even have a museum in the basement for the town of Barrington (although it does have special hours of operation). I love forward to coming back eventually and seeing how they decorate and organize according to seasons.

Such a good playground especially for a wide range of children. I love taking the kids I babysit…read morefor here because they have two sides of the playground, one for babies/toddlers and another for ages 5 (ish) and up. Makes it very convient to have a little bit of everything for everyone. Theres picnic tables, benches, and covered seating avaiabvle which is super nice.

I had a GREAT experience here. I was first in line when I arrived around 1015 am with only the 2…read morefolks at the windows ahead of me. After less than 10 minutes I was called over to a window. There were 2 women there to help me - 1 was in training. They were very friendly and quickly reviewed my documents. They checked everything carefully and quickly processed my small boat registration. After about 10 minutes, I left with my new registration and sticker. Thank you!!

The typical government organization experience: Bad customer service, a can't-be-bothered attitude,…read morealong with pointless and cumbersome processes. I left hoping I wouldn't have to return for a long time. Long story short, if you have to go here... look over the required items carefully and mentally prepare for a crappy experience. Essentially, this place serves the same role as the Registry of Motor Vehicles, just for boats, ATVs, and snowmobiles. Why they don't just combine the two roles and save the state some money is beyond me. I recently went here, after buying my first boat, to register it and change the title. I used the Mass. Environmental Police's website to check that I had what I needed, apparently I missed an item. In addition, I needed to go to a notary certify a change on one of the papers. The missing item... the sales tax I paid on the boat, a week prior. That's right, the Commonwealth of Massachusetts couldn't figure out a way to look up the sales tax I paid to... the Commonwealth of Massachusetts, unless it was by me printing out a receipt at home and hand carrying it to them. Genius! As for the notary, how tough is it to have a list of local notaries for the customer to go to. I am sure they turn people away daily for these items, and they never bother to improve the process... why, cause "it's not my job." Eventually got the boat registered, but as I left that day I heard a customer ask, "How often do these go right the first time?" She chuckled as she said, "Not many!" That should tell you a lot.

I didn't have to wait on hold for nearly as long as I thought I would. It was probably about 10…read moreminutes. She was very nice and gave me advice on how to proceed.

RI Division of Taxation…read more I see the such little Positive reviews. Especially Mike my favorite but they are always pleasant and ready to help. They take their time with you. I'm not new, our business has been here 58 years. Listen, I don't like paying taxes anymore than anyone else. But, it not the employees!!!! Remember that when you review. They are great but I always hope to get Mike. 10 star for him.

This city is old and humble. People are unpretentious hard working and honest in this city. It's a…read morepoor city but it's growing and developing nicely. It has the potential to become one of the most beautiful cities of Massachusetts. As a previous resident of San Francisco this city reminds me of San Francisco area and Sausalito. It is so beautiful if you look at it from the right angle. The DMV in the city is one of the best in Massachusetts. They're so professional, quick and friendly. I have not stayed here enough to know about the politics and why the city is lagging behind. But I think they are working on moving the city forward.