They did a good job with my root canal, but today I received a call from them that the insurance…read moreoverpaid by $2 something, and that I would have to come PICK UP the check! It would cost me much more in gas! I asked if they could mail it, but they said they couldn't do that! And why didn't they just give it back to the insurance company? So basically they overcharged me, but want to inconvenience me for it!

Who ever thought a root canal would be an easy, painless experience??? Believe all the good reviews…read moreabout Dr. Kraut. Everything people have been writing- like how he walks you through the process, was 100% accurate. He was methodical, explained everything, and there was NO pain. It was the easiest root canal experience EVER. You can tell he has done a million of these, and is the best at what he does. A work colleague begrudgingly told me he was getting a root canal one day and when he told me it was with Dr Kraut, I was excited to fill him in, to his relief, and no surprise- he had the same positive experience.

Went in on Tuesday during the coronavirus outbreak after falling and breaking my front tooth.After…read morecalling many places I got a hold of Dr Kaplan.He was very compassionate and understanding and prompt to call me back. I'm not nervous of the dentist but if you are I can't say enough good things about him to calm your nerves he was professional and even came in early for me. His receptionist Beth was super friendly as well. I CAN'T BEGIN TO THANK THEM ENOUGH!!!

Dr. Kaplan performed a root canal on my #2 this day. As anxiety filled as I get when entering any…read moreendodontist office I was quickly put to ease . The doctor's confidence and knowledge of the procedure calmed my nerves. His assistant Debbie was also very professional, knowledgeable, and quickly became a "friend", very comforting knowing the two cared for their patient. The procedure moved easily and pain free. Leaving me to enjoy the rest of my day. Do recommend Dr. Kaplan for root canal. (If he would only take singing lessons, he sings while he works.) : )

By far the best care and group of endodontists and periodontist in New England. I've had 17 Root…read moreCanals with Dr. Nagel and he is the best. Highly recommend this amazing group of Dr's and love that they have all the newest equipment to make things easier and more efficient!

After roughly 22 years, a root canal I had from a previous dentist failed. It was spotted on X-ray…read morefrom my current periodontist and cosmetic dentist roughly in 2013 however. They had watched it continuously yearly. It decided it was "not playing games anymore" and I knew it was infected. I went to urgent care and all the doctor had to do was look at my gums near that tooth to know there was an issue. She prescribed Augmentin. As the tooth had the root canal, I didn't have an idea an infection was there, until the day after Christmas. I couldn't bend down without it throbbing. I couldn't touch way up at the root area without it hurting, and because of where the tooth is located, I couldn't smile or laugh without pain. This Endo Group got me in ASAP so that Dr. Choi could look at it. X-rays were taken, and he confirmed that there was indeed an infection, and that the best option at this juncture would be a procedure in layman's terms, where they go into the gum and clean out all the diseased and infectious tissue, cut a small part of the tip of your root off, and then fill the top off so that nothing gets back down into the root. Dr. Choi did state that he doesn't preform this particular procedure and that only Dr. Nagel does, so they booked me with Dr. Nagel very quickly too considering this was all during the holidays for another consult. Dr. Nagel stated he could perform it after looking at my X-rays and the tooth, and conveyed to me that if I desired to get this tooth fixed more quickly, he worked mostly out of the Framingham office. (I did meet with him and Dr. Choi originally in Milford) When I asked the scheduling department what they could do, luckily for me someone canceled, and I could have the procedure done the day after I saw Dr. Nagel, but in Framingham. The procedure was painless as Dr. Nagel knows exactly how much local is needed, & I felt nothing. The procedure was also extremely quick. You're booked for an hour, but most of that is simply prep (numbing) and it felt like he wasn't in my mouth that long. When we did speak during consult, I did convey to him, that I am the type of individual that doesn't desire a play by play of what someone is doing in my mouth as I suffer from panic attacks. He stated he would only tell me when he needed to leave to take X-rays, which made me feel better. He also asked me NUMEROUS times how I was doing. So he not only performed a pain free surgical procedure, but he made sure that you were doing well every step of the way. They even gave you a blanket if you felt cold. There was ZERO bleeding afterwards because of the cauterizing he did as well. So you're not walking out with a whole bunch of gauze. Or blood all over your lips. He prescribed Amoxicillin, a prescription mouth wash, and I don't like pain killers, so he gave me 800 ibuprofen which you don't even need to take much of it. I'm on day 5 of healing, and I think I took 1 for three days. Not the 2 as I didn't need it. It's healing outside of the gum wonderfully. You wouldn't know he did anything to you. He did inform me on what to expect. I had no bruising which I was happy about (but he stated that could occur), minor swelling that has went down to almost nothing. He genuinely cares about his patients and their concerns. He listens attentively, and you will see that, as he's performing your procedure (whether it's a root canal, or an apic that I had performed) that he listens to all your fears and makes sure you are doing wonderfully every step of the way. He's excellent in post op care instructions, so you know exactly what to expect and what you can and can't do. If I ever need another root canal or this particular procedure, I would not hesitate to book him in a heartbeat. Thank you Dr. Nagel for being an exceptional doctor. It is appreciated more than you'll ever know.

Office experience- woman at desk who took my payment and documents..straight hair...very…read moreunfriendly, no hello, no explanation of insurance breakdown, no smile, just a rude miserable middle aged woman. Patient says Dr and asst. were wonderful.

Service was good, I just wish they would have informed me that the novacaine you receive with this…read moreprocedure is much more "intense" than the novacaine you receive for a typcial cavity filling at your dentist's office. Never having this procedure before, I was totally not prepared for the shock of the intense burning feeling that shot up the side of my face when they administered the novacaine. It hurt and scared the heck out of me - I have to say I was shaking uncontrollably after that and still can't believe that happened without warning. I came to understand why they have to do that but I would have liked to have been given a warning before hand. Once the novacaine had numbed me, the rest of the procedure was totally pain free for which I will always be grateful.

I needed an emergency root canal. I was able to get an appointment immediately and I couldn't be…read morehappier. I was fearful due to past root canal experience. This was completely different. The staff is professional and concerned for your comfort. I arrived at the office in tears due to the pain I was experiencing. As soon as I was seated and Dr. Doan did the initial exam to confirm the exact tooth that was the issue, she numbed me and I felt nothing after that. Dr. Doan checked in with me periodically during the procedure to ensure my comfort. I'm so grateful I chose her office. I highly recommend calling for an appointment This was as wonderful of an experience as a root canal can be.

Dr . Doan is wonderful and very knowledgeable ! She…read moreexplains everything before the procedure . Highly recommended . If I could give 10 stars I would!

Outstanding experience. If you need a root canal, get an appointment here.read more

Went in for.my first root canal at 52. Not a fan of dental work,so abit of trepidation going in…read more Doc is thean, no pain, no issues, really a GREAT EXPIERIENCE! Highly recommend this Dr, and he made me laugh the entire time,,that alone says alot...

Swansea Dental is a small hole in the wall office right off of Rt. 6 in Swansea. Appropriately…read morelabeled "Swansea Dental", one gets the feeling of pulling into one of those generic restaurants labeled "Chinese Food" with the same lettering. Though the exterior lacks originality, the staff inside make up for the exterior's faults. Dr. Kathy Hay-Reed, DMD. . . wicked nice! Efficient dentist, has your comfort in mind with every procedure. The hygienists get the cleanings done quick and provide helpful tips here and there on how to improve things. Everybody here knows your name, just like Cheers :) Very personable service. Had a root canal follow up here over a month's time and the staff made this very unpleasant process a tolerable one. Delta Dental insurance accepted. . . If you are local, this office is top choice. Free toothbrush and floss with each cleaning! Plus, nothing beats the cool sunglasses you get to where while in the chair.

Dr Kathy Hay-Reed and her staff are fabulous!!! They are professional and caring!!! I highly…read morerecommend Swansea Dental Associates to anyone looking for a great dentist!!!! I had two fillings today and they did a great job!!

This guy is amazing. Took a lot of time with me...gave me an honest assessment when he easily could…read morehave took my money. He even waived the consultation fee. Would use them for any of my dental needs

Thank you so much Dr. Conforti and his staff for taking great care of special elderly lady with…read moretooth problems. God bless

First time there, very impressed. I had two teeth extracted. Painless, well almost…read more When you have a good business scheduling is a chore. I know.....I just closed my service business. A lot of people are jerks. They want it NOW on their terms. Call backs.........HA HA. People don't answer their phones any more , or call back. These are the same entitled jerks who leave a bad review. These are the same jerks that are NO SHOW / NO CALL, then expect a reschedule next week. Office staff was prompt and courteous. Dr Bouffard listened to all my concerns and took the time to explain. His assistant was very nice. What more can you ask for? Got follow up appt. in a week. Consultation appt with 2nd DR. in 3 weeks.

I have been going to this office since I was a child and had never had a problem, I am fortunate…read moreto have healthy teeth and very few cavities in my life so far. Today I experienced the worst visit I have ever had. I got there early, 8am appointment was there at 10 of to be safe, first appointment of the day and didn't get started until quarter after because the hygienist Marissa was not ready. I felt extremely uncomfortable with both her conversation topics (complaining about their equipment and talking about their high turnover rates with hygienists) as well as the 20+ minutes of almost being drowned with a water pick while I was told to move my head and neck into extremely uncomfortable positions to make it more convenient for her and make HER more comfortable. I was so uncomfortable, was sprayed multiple times and had her entire hand resting over my eye at one point with skin contact. After 40 minutes of the appointment time she still hadn't started brushing/polishing my teeth and instead was lecturing me on flossing. Again while not actually cleaning my teeth, just sitting there. I said I had no plan to, and just wanted my cleaning done. Again this is 40 minutes in, and I do have a job of my own to get to. She struck my cheek, I am guessing in her mind it was playful, but as someone who was already EXTREMELY uncomfortable at that point it was completely unnecessary and unwarranted. I got up, said I was all set and left. I asked the woman at the front desk if there was a comment card I could complete and she said I could just tell her the problem. Like I said I have a job to get to, so I called on my way there and explained the whole situation as I am doing here. She apologized but said all she could do was make sure the next time I was with a different hygienist. Keep in mind Marissa is already the 4th one I have seen in two years so the odds of that were pretty high anyway. But since there is no other solution, or comment card for the real manager/ owner. Here is it. They would not provide MARISSA's last name, but when I find a NEW dental office, I will be sure to make sure she is not on staff there.