Many thanks, again, to Dr. Bill for getting me back on my feet! My experiences with Bill, Michelle,…read moreand Jason have all be very positive, healing, and educational. Thier patience, professionalism, knowledge, and kindness over many platforms of PT are amazing. Thank you, all! Highly recommend! Denise K

Michele King is amazing! And not only that, I've been going for a couple weeks now and I see how…read morethe other therapists are with their clients and they are all awesome and attentive. Check in is great. No complaints. Michele is very thorough, knowledgeable, effective and efficient. Do yourself a favor and if you're in Oswego this is the place for your PT!

The only way you'll be seen right away is if you're in an ambulance or an older person. The staff…read morecan be nice at times but other times they have a tendency to be neglectful and rude. The few times I've visited for myself or for other people the staff were all over the place. Nobody was on the same page. Each time the staff would come in with no real information and made no real attempt to inform the patient of any news updating them on their situation. I've waited in an almost completely empty emergency room before for over four hours with no information on when I'd be seen or how long the wait could possibly be. I just wish that this hospital had more updated systems and a more friendly and productive staff.

I have needed to go to the Oswego ER 3 times in the last 3 months - only because urgent care was…read morenot open at that time. Every time I was treated well by nursing and administrative staff and see that they have a lot to deal with, as every time I've been there has been police bringing in unruly people, some drunk, etc. They have a lot to deal with and do a great job! I was not so impressed with the doctor I saw on the first visit. He basically laughed at me wondering why I thought I might have a blood clot and then went on to laugh at me for taking vitamins and supplements and said I was wasting my money. Ummm...mind your own business? The second time I saw an NP, who was professional and took care of the issue. The third time a saw a PA who pretty much dismissed what I was there for and did not address the issue. Thankfully I was able to see my doctor shortly after that who did scan the area to see what was actually going on. So a mixed bag when it comes to doctors/NP's/PA's. It's not like I like to be at the ER late at night when I could be in bed at home. I went because I felt like I actually had an issue. Additionally, I'm self-pay. So if it was nothing I would obviously wait to see my doctor for $100 rather than go to the ER at least $1000 a pop every time I go.

Honestly, I have not had good luck with PTs because my injury is a difficult one to work with. Here…read moremy PT was amazing. Not only was she clearly knowledgeable but she was incredibly empathetic, which is one of the big somethings that I often find missing when going to a doctor. A friend and colleague of mine also has come here and spoke to me about how amazing of an experience she had when needed PT. Her assessment as always was spot on.

From the owner: Vestibular Rehabilitation, Knesio Taping, Lymphedema, ASTYM, Mulligan Mobilization, Spinal…read moreManipulations, Laser/Anodyne Type Therapy, Myofascial Release, McKenzie Spine, Shoulder, Knee, ACL, Ankle/Foot, Pelvic Floor

My dad had to go into nursing Karen 2022.. They had me sign papers to admit my dad Make sure you…read moredo not sign the admission agreement do not do not I had no clue that they were trying to make me responsible. My dad died in 2024 and now the nursing home is trying to sue me for his bill from before medicaid kicked in. They had me sign an admission agreement as a qualified representative and they Made me the power of attorney and I had no clue even what was going on. The people that work there are amazing the nurses the care AIDS but the actual nursing home themselves are not honest and now they're trying to make me pay for my dad's care from when he didn't have coverage my dad has nothing no estate nothing either do I. Whatever you do do not sign the Admission agreement.

Very disgusted and disappointed in the staff department. My uncle was at the rehab floor and had…read morehis tablet stolen. I brought it to him for Christmas present , but when he was discharged the tablet was gone. He told employee that it was gone, no report was made. I called several times and no return calls. Finally spoke with Michelle a staff member in charge of these things... she needed a receipt of the item. Because I could not produce receipt she said they couldn't do anything about it. Very frustrating! At this point i don't even care about the reimbursement, it's the principle that staff took advantage of my uncle and figured since he was elderly it would be pushed under the rug and forgotten. I would not recommend seneca hill to anyone. Never even got an apology or nothing . Just ....oh well!

Worst personal I have ever seen in a therapist. They also refused to allow my service dog to attend…read moremy appointment. After arguing that he is a registered service dog, they eventally allowed him in. I felt terrible . It ok to ask for proof of registration. It is not ok to ask a person repeatly why I need the service dog.. I have debilitating back Pain . The therapist had already treated me several times at this point. So Beware...

I had gone there about 7 years ago and had to wait almost 2 weeks before they would see me post…read moresurgey..... Because my therapy was done late & not done well, 7 years later I need therapy again. I thought since it was close to my work I'd give them another chance. I filled out the online form to get an appointment since it was the easiest to do. Never heard a word from them. Big surprise....