I have needed to go to the Oswego ER 3 times in the last 3 months - only because urgent care was not open at that time. Every time I was treated well by nursing and administrative staff and see that they have a lot to deal with, as every time I've been there has been police bringing in unruly people, some drunk, etc. They have a lot to deal with and do a great job! I was not so impressed with the doctor I saw on the first visit. He basically laughed at me wondering why I thought I might have a blood clot and then went on to laugh at me for taking vitamins and supplements and said I was wasting my money. Ummm...mind your own business? The second time I saw an NP, who was professional and took care of the issue. The third time a saw a PA who pretty much dismissed what I was there for and did not address the issue. Thankfully I was able to see my doctor shortly after that who did scan the area to see what was actually going on. So a mixed bag when it comes to doctors/NP's/PA's. It's not like I like to be at the ER late at night when I could be in bed at home. I went because I felt like I actually had an issue. Additionally, I'm self-pay. So if it was nothing I would obviously wait to see my doctor for $100 rather than go to the ER at least $1000 a pop every time I go. read more

It was not the staff as much as the administration that's receiving this less than 1 star review. The bean counting cheap morons dropped my Humana insurance and prefers the non government subsidized carriers, I'm losing my cardiologist and great services due to "Trump's reformed "health"care." I have several congenital health concerns that I'll end up dead from before my time. Thanks MAGA :( read more

If you need to go to Oswego Health/ Lobdell facility, I urge you to go elsewhere. Literally have one hour in the afternoon and one hour in evening for visiting. My family member was cold so he got a friend to leave off some extra clothes. No one told him that clothes were dropped off until he asked . He was told by his counselor that he could check in without going to the ER. He got dropped off at Lobdell and only after 45 minutes was told he had to go back to the ER. He sat for hours then in the ER doctor ordered a chest X-ray, even though he told them one was done two weeks prior and he was looking for mental health care, so a second chest X-ray seemed odd . The care in the ER is shoddy since patients use it like a doctors office. I wouldn't recommend Lobdell or Oswego hospital. read more

Oswego Health billing department is totally inept to the point of being possibly criminal. I have spent way, way too much time over the past 4-5 years dealing with them for incorrect billing and co-payments. I have also contacted my insurance company several times during this period of time and it has always been the fault of Oswego Health billing. Over the past 5 years I have spoken with the Oswego Health billing Reps dozens of times. I have asked for a supervisor callback most of those times, and the billing rep has always assured me that I would be receiving a callback. I have never received a supervisor callback, even though the reps verify my contact number during our conversation. A few years ago I had called the Oswego Health billing department over another one of their coding errors. The procedure was supposed to be fully covered by my insurance with ZERO copay, but I received another bill from Oswego Health for a co-payment. When I explained to the rep that they have made another error, the rep told me to ignore that bill that I received and they have elevated it to the supervisor to resolve. I believed everything was resolved, since I wasn't receiving a phone call or any other contact... But, months later I received a terse final notice in the mail saying that my account would be sent to collections if I do not pay immediately. I contacted the OH billing department again, explained what is going on and that I need a supervisor to call me ASAP. I never received a supervisor callback... Surprised! I was not. So I called them back again and another rep assured me that this final notice is "under review" and for me to not worry about it. That's about the best you can expect from this department. The only way for me to know if any of these issues are being resolved is to call monthly to see if there is an outstanding balance on my account, since OH billing leaves you totally in the dark. So the bill that has been "under review" for over a year has finally dropped off of my account balance, but I have a new bill from a procedure from about two months ago that is fully covered with ZERO copay that I had received on July 13th. I called the OH billing department on July 14th, and told them that they have another coding error and are trying to get a co-payment from me for a procedure that is fully covered... AGAIN! The rep made notes of it and said that it will be sent to the supervisor, I again asked for a callback, even though I know that I will not receive one and the rep assured me that I will get a callback. I never received the callback. At the end of August I received another bill for this procedure, I called again and went through the same things I have been doing for years now. I demanded that I receive a callback from a supervisor. I waited two or three hours and still no return call, so I called again demanding that I be connected to a supervisor... They put me on hold for several minutes and then finally an assistant to the supervisor got on the line and said that their procedure is to return calls within 24 hours. She also said that they don't have annual diagnostic coverage that is fully covered by insurance. I couldn't believe the nonsense that she was telling me, so I quoted the procedure coverage directly from my insurance benefits. She assured me that I will receive a return call from the supervisor the next day. I told her that I never get those calls... she verified my contact number and was insistent that I will be called the next day. That was 7 days ago and still no call. This is the worst business I have ever had to deal with, and I have had to deal with T-Mobile. read more

The only way you'll be seen right away is if you're in an ambulance or an older person. The staff can be nice at times but other times they have a tendency to be neglectful and rude. The few times I've visited for myself or for other people the staff were all over the place. Nobody was on the same page. Each time the staff would come in with no real information and made no real attempt to inform the patient of any news updating them on their situation. I've waited in an almost completely empty emergency room before for over four hours with no information on when I'd be seen or how long the wait could possibly be. I just wish that this hospital had more updated systems and a more friendly and productive staff. read more

Oswego Health - Hospitals Near Me - Oswego, New York

I visited the ER on July 21 expecting to get some answers for swelling in my leg and a lump in as well as swelling in my abdomen. The only time the ER doctor put his hands on me was to listen to my lungs the rest he just made observations sent me for tests. Sent me home with a prescription for a water pill. I wanted answers and got jack. I should have went to Crouse. Plus they sat me in a wheelchair in the hall way across from the soiled linen closet and I was completely ignored for hours. Cold, in pain, thirsty, and had to go to the bathroom. No one asked me if I needed anything. read more

It's a hospital. That's all I got. Service has been hit or miss. Generally I receive better service when seeing a specialist, the wait in the emergency room (or that second waiting room that makes you feel like you're being seen, but you're really not) isn't terrible in comparison to my experience in bigger cities. Maybe for a small city like this one it's a long wait. The worst service I've gotten has been the emergency room, it was an emergency so not much option but to go. I prefer the Fulton location, nicer folks there. Like I said it's a hospital. read more

My father was brought to er. He is 94 and we all understand not being able to be with him. The Dr said they would call in 2 hr. Well a dietary worker called after one and half and said he was wandering around the parking lot. My sister got him but then they would give no info because he is coherent. No response on why no one called as they said they would. That is poor treatment of an elderly man and I work in healthcare and can't imagine how that would happen read more

My mother has had the misfortune of having to be hospitalized SEVERAL times over the past 3 years. She has been in Oswego, St. Joe's and Crouse. Of ALL of these, Oswego has been the best choice, by far. The nurses are professional and caring. The doctors are there early in the AM and again in the evening. DESPITE many of them having their own office to be at. They are courteous and will actually LISTEN to the patient and the family. The housekeepers and EVERYONE else that works there (Oswego) are at the top of their professions. When we chose a hospital, WE CHOSE OSWEGO. read more

Mixed feelings.. the nurses in L&D are AMAZING i couldn't have asked for better nurses. The emergency room is terrible though, nurses in there were extremely rude to me when I went in during my pregnancy. I've gone in before for coughing up blood and waited 3 hours 2-5AM and wasnt seen so i just left since i hadnt died or fainted or anything. and also laserated my middle finger waited about 7 hours with blood gushing out onto a dirty towel for me to be seen, 6 stiches later my finger is now crooked and have nerve damage that they didn't care to check up on. So basically its a good place if you're not there for the ER imo. read more

The doctors are good but the billing is ridiculous. Nothing is bundled and get multiple bills for a single service some of which went right to collections without even giving me a chance to pay it first. Had one bill that I paid on time and it still went to collections and showed up on my credit report. I had to call up they admitted the mistake and removed it but the unorganization is ridiculous. I will never go to another doctor affiliated with Oswego Health again for this reason. read more

This place is the worst friggin place to go to, they make you wait a full day pretty much before even getting to you then want to yell at you just for asking why there is a long wait even when you're back in a room. Your symptoms will get worse and you could die waiting for them to give you the help you need. There's barely ever a doctor around and the staff is rude and lazy on their phones half the time waiting for time to pass. Place is a joke and needs to be shut down, would NOT recommend going there!! read more

Small but serious burn on my hand, 2 hours in the waiting room, 30 min in a room waiting for the doctor, the doctor comes in seemed professional and like he knew what he was doing said they would give me ibuprofen to take, put burn cream on and wrap it to avoid infection or any further damage, the doctor leaves the room I wait another 30min a very rude RN comes in says here's your discharge paper and kicks me out when I asked her about what the doctor had told me she said nope and that I could buy the ibuprofen myself that "you can afford to buy it yourself I'm not asking the doctor he's busy" unless you're bleeding out I suggest driving somewhere else because this was not only the worst service but the worst medical attention I have ever received in my life! read more

Just had my first ever surgery at 71 years old all of the staff at this Hospital were great very professional and clean and caring they treated me with respect and helped me to calm down as i had never been in a hospital before it has been a week since my surgery and I have no problems or any complaints with my experience at this hospital if i need a hospital in the future this would be my first choice thank you Oswego Hospital. read more

Do not go to this hospital if you are sick. They are very slow, dirty, rude. i had brought my daughter there and signed in my grandson because he had pink eye and very bad cough. mind you he is 11 months. we sat there for 2 hours and nothing. I ask the nurse how much longer and she said very rudely "it will be 2 or more hours". Well we left. and will not go there again. read more