The product is good but they are very hard to deal with. When the oven did not fit the cabinet…read morethey built (they had all the spec's) they pushed the blame and said I needed to buy smaller oven !! Very poor customer service. Cabinets were nice and good price but the customer service is horrible. Janis - Sandy, Utah.

Great products great service. I didn't expect them to come out and install and I got the cabinets…read morein boxes and saved money assembling them ourselves. Amazing price for our cabinets. Definitely recommend !

They are very helpful and have a great selection of reclaimed wood. They even cut it for me at no…read moreadditional cost. There were no nails in it as well , great place great selection. I highly recommend them if your looking for wood for a large or small project.

Amazingly helpful and patient. I went in looking for reclaimed wood for some shelving projects I…read morehad planned. They had a great selection of reclaimed but then I saw some new stock walnut and fell in love with the look. It took me about 45 mins to decide the type and sizes/thicknesses I wanted. I changed my mind several time and they never seemed put out or frustrated to deal with me. In fact they gave me tons of information I didn't even know about lumber. I only ended needing 3 pieces but that didn't seem to bother them. Great selection! Even more was the amazing service! Thank you Intermountain you have made a lifer customer. ;)

Employees were very nice and helpful…read more I had never been inside of a Sutherlands before, but came inside after looking at some of their plants outside in the parking lot. The front of the store seemed like they were renovating a bit or moving displays around. They have a small area there in between the restrooms that is a single dog washing station! They seem to have a nice selection of different products, and had I not been in a rush, I would have loved to look around more.

Still a REAL hardware store, like a huge Ace hardware store. With Lowe's & Depot going more wtf…read moreWalmart/Sears more and more every year-- it's great to see a place I can still buy quality products and tools that aren't the big chains exclusively owned shitty Chinese knock offs. Thank you Sutherlands for not sucking!

Ya, I wouldn't say I'm a screaming, tailgating, tried and true fan, but overall I think I'm a fan…read moreof Stock. In a former life I visited here frequently for some of the odds and ends a fella might need as he's remodeling a house or building a deck. As a hardware store, there's muuuuch to be desired. I don't think I'd come here to shop around for anything. The few shelves of tools, hardware, and other fit-in-your-cart supplies they have on hand are more for convenience when you're there picking up or ordering more hefty stuff. So, it's nice that they carry a small selection of bolts and screws and tape measures and shelf brackets (and so on), but don't plan on this as a swing by and browse kind of adventure. The real bread and butter here is obviously the building supplies. And you should probably have a little swagger in your step when you come through the door and know what you're after. The guys here have always been nice enough to help me stumble through what I was after as I employed my best construction laborer vocabulary, but I can bet it would get tired if I was constantly describing what kind of 2 x 12 I needed by the smell of the wood. "You know, kind of like Christmas trees but less sappy smelling." Kudos to them and their patience. Stock was a serous victim of the housing crunch. This place used to be bumpin' but it's a ghost town nowadays. Their staff was cut down by at least half (I want to say closer to 75% or more) so be patient as they try to get a guy out to the yard to find your stack of 12-footers. The public is always welcome here. They do have "showroom" of some of their door products, casing and trim, and other things they can walk you through, but it's really an insider's world there. Prices can vary wildly. Sometimes the big box stores have better 2x4 prices, but sometimes Stock could crush their prices on more uncommon cuts and materials. It's always worth a phone call, especially if you're buying materials in any kind of bulk. When used right, this can be a great place for good deals, and the salesman will bust their butts to track down what you need and make it convenient for you to pick it up or have it delivered to your jobsite. Never hurts to call them for a quote or to stop by, but just don't expect an orange-aproned experience.

I used to work with them and I know first hand it's overpriced materials and there is no guarantee…read morewhen it breaks from being cheap: the wood is usually warped when sold and the management doesn't care.

So for several months I have been looking for a very old, now specific, cabinet hinge. I called up…read morethis company and they said that they have some hinges and come on down. 80 blocks away I found the part that I needed. Awesome.

cody was recommended to me for a rebar tool i was not satisfied with the machine he told me i had…read more30day satisfaction guarantee i came back the fourth day after i bought to return and was told i was going to be charged a 20%restock fee and was also told by cody he never wanted to see me again because i asked why i wasnt told this upon buying the machine nor did cody mention this to me when i spoke with him. Though i will mention that the person helping me through his name is owen was alot of help through my frustration. By no means was i rude to owen or cody for him to act the way he did and i dont know if this is how he gets customers happy or even to come back guess you should think twice to ask all the details of a 30day satisfaction guarantee

This company is the place to go.. I have used them for larger jobs and smaller ones. They deliver…read moreon time. Great staff. Best supply house in town

I purchased over a hundred squares of 30 year architect shingles. They delivered on time and…read moreseparated them between two building as instructed. We had a problem with some of the bundles that had holes in the shingle, cracked, etc. To make things worse the installers threw the bad shingles into the dumpster which was gone before I knew of the problem. I called Pacific supply and explained the problem and without hesitation they said they would replace the three bundles. Everyone can make mistakes or have a product that is not quite right. It is how the company handles the problem that determines the integrity and service of the company. Pacific Supply proved there service was excellent. Frisbey Construction

No business ethics. Threatened a lien on my new home for a bill with the builder. After sending me…read morea certified letter demanding payment within 10 days I pointed out that I didn't order materials and the builder doesn't own the property. The company response was something like there was a problem with the mail. Seems that they have poor materials and don't care who they threaten. There are so many great choices in Utah, don't choose Burton.

I ordered enough dog eared wood to make a fence along with posts and cement. When the shipment…read morearrived over 1/2 of the pieces were "doneage" meant for a scrap pile. I paid an extra $2-3 a board thinking this family business would save me the trouble of spending an hour finding worthwhile boards at the usual places. The shipment arrived and was apparently outsourced from a third party. Thank heavens the CEO of the company responded to my letters and resolved the return of the shipment finally! Despite what happened, I would consider doing business with this company again because they took responsibility for their mistake and apologized sincerely.