Friendly service and high quality care. Worked around my schedule. Highly recommended.

Called during their hours of operations multiple times and no answer. I confirmed Yelp, google, and THEIR VM and they all say they're open at the very least Mon., Wed., and Friday. I call today Friday and when he calls back he says "hi I got like 4 missed calls from this number I'm not open today" with the most attitude. I'm sorry I thought you were open and I would like to be a new patient. I asked if they take Kaiser and with the same attitude he says they don't because Kaiser doesn't pay enough. I say oh ok that's what I needed. And instead of trying to at least sell me on my out of pocket services (which I've paid for before at GOOD places) he hangs up on me. Do not waste your time or money on such rude service. read more

Dr. Paul has been great. Really addresses your health challenge in a way that gets to the root of the issue. I've seen other chiropractors in the past and felt like it was a cookie-cutter approach that didn't really help me. With Dr. Paul, that hasn't been the case at all and I've been seeing the improvement! read more

Dr. Paul was amazing!! He spent a lot of extra time with me. I have never feel so good after leaving a chiropractors office. I walked in this afternoon with my back completely locked up and have trouble walking. Right after I felt a little better but later in the evening I felt 10 times better. I wear a mask the whole time I was in the office I felt totally safe. I will be continuing to visiting Dr. Paul for my lower back. I highly recommend this place. Thank you so much for helping me with my Lower back !!! read more

I never write a review. And I mean NEVER. Unless of course I am so angry that my fury must be relayed to my fellow Yelpers. Today, I came into Warm Springs Chiropractic with the intention of using a voucher I purchased just two months ago. The terms of the agreement state that $29 will be good for "Chiropractic Services of up to $70." Chiropractic Services is not defined by the terms of the agreement. However, a reasonable person would and SHOULD assume that chiropractic services include a CHIROPRACTIC ADJUSTMENT. Or am I crazy here? It was not. They claimed that the $29 went towards an exam and x-rays. For the record, I've already had an initial exam and x-rays. Thanks but no thanks. I do not want anyone to make the same mistake I did AND I do warn any future patients that I should have listened to the poor reviews. I thought I was going to be immune from their shoddy and probably illegal business practices. As per the other negative reviewers, I'm positive that the owners will eventually call and be indignant that I wrote this. Here's the thing though, yelp is designed as a public service for consumers. It doesn't work if the owners bully you into taking it down or reward people for giving them 5 stars. As such, my recommendation to said owners is to call, apologize, offer a refund or honor the voucher. Anything else will not be responded to. End of story. read more

Warm Springs Chiropractic - Terms of the voucher agreement. - Chiropractors Near Me - Fremont, California

I stop going to this place because Dr Paul and Dr Lau seemed money oriented rather than concern with health and wellness. When I called to schedule an appt, the first thing Dr Paul said was "I remember you..you didnt finish your treatment last time". And then he told me that my friend that I referred didnt finish his treatment either. Maybe its because of their service? Dr Lau calls you two or three times the day of your appt at all your numbers to remind you of the appt as if adults can not remember a simple committment. There office is open very limited hours because they do not want to be in the office that long and it seems like its an assembly line. Everyone is rush in and out. And if you try to reschedule or cancel your appt, both doctors ask you the reason why. There are many other places out there that are more suited for my needs and schedule. read more

I'm a new patient at Warm Spring Chiropractic, and I love it! After getting into a car accident last week, I have been experiencing really bad back, neck, and hip pain - much worse than usual. As soon as I got the okay from my auto insurance, I started searching on Yelp for chiropractors. I had been to two different chiropractors before; the first one was good, but I believe is no longer in practice; the second chiropractor I went to, didn't do anything for me at all. When I first called the office here, Dr. Paul spoke with me, and I was already feeling comfortable due to his friendliness on the phone. On my first visit here last week, I really liked the atmosphere of the office. It has a very homey feeling, and the doctors and massage therapists are all so friendly. On my first visit, Paul gave me a very comprehensive exam, took my x ray, and had one of the massage therapists massage me. I really liked the fact that Paul was so friendly, genuine, and really took the time to talk to me, understand my problems, and explain everything to me. I went back for my second visit today and met Dr. Lau, who is also very wonderful. Overall, I am very satisfied with finding this chiropractic office. I feel very comfortable here, and definitely feel like a valued patient, and just not another person paying for services. read more

I've been coming here for the past 2.5 years because even though I'm not exactly "old," I have chronic lower back pain and get horrible upper/lower back cramps from hunching over books and sitting at my desktop all day. Back pain had been getting so bad that a 15 minute car ride was getting to be torture. Coming here provides temporary relief (because apparently, for the relief to last, the visits are supposed to be weekly as opposed to the every 2-3 months that I stop by) that lasts half a week to a week, which is well-worth each visit. As a college student, I had a pretty sporadic schedule for visiting home, but Dr. Lau and Dr. Paul were always available for some impromptu back adjustments. The occasional 15 minute wait is understandable because I usually call 4-5 hours before I stop by, but those rare times when I actually schedule an appointment, the wait is less than 10 min. Their staff makes getting massages quite comfortable with pleasant conversation, so the experience is never awkward. The first few times, the adjustments (kind of like back-cracking, but not quite), especially the neck/spinal ones, were strange/scary, but it definitely felt good afterwards! Because the cost is almost entirely covered by insurance (I've never hit the max), I'm not exactly sure is this experience ranks on the cheap or expensive end, but I definitely am satisfied with the level of service and the massages/adjustments I receive. read more

As someone who was studying to be a scientist while I was in college, I was quite skeptical. I'm one of those people that thought Chiropractic care was nothing short of Quackery. With my only other alternative being back surgery to relieve my pain, I decided to come here at the recommendation of a friend. I've had a history of physical therapy, epidural blocks and steroids in order to just deal with the pain but nothing ever really worked. I've been seeing Dr. Paul now for about four months and now feel somewhat normal again. I'm now walking straight, sleeping better and more active. The staff is very friendly and everyone treats me like family. I would recommend this place to anyone. read more

So I gave up on going to Capitola to see Dr. Weinstein. I love going to him, but it was just so far away, and I could only get in after work - which means driving in traffic in two directions. That's enough to make me all tense again!! Following my husband's advice, I scheduled my initial appointment, when an X-ray of my spinal column was taken. Dr. Paul Iattoni (generally called Dr. Paul) was very nice and thorough. In reviewing my X-ray, one thing was made clear: I was uncomfortable for a reason! My neck and lower back were not aligned, which is what was causing my pain. Since then, I've come in on a regular basis to get my therapeutic massages, and also get my alignments done. Dr. Lau is kind of on maternity leave right now, but when she's in the office, she gives a really wonderful neck massage! Both chiropractors are very kind and personable, and they care very much about their patients. The masseurs, Paul and Xavier, are very good, too, and they remember who you are every time you visit. That's service!! Also, they are no longer at the Warm Springs address. They're on Mission Blvd. near Safeway, right next to the post office. Convenient!! :-) read more

First and foremost to all, please disregard all the 1 star reviews of this practice. They are nothing but a disgruntled employee making up false identities with a vengeful intention. I have been a patient of this practice for about 7 months (since Nov '09). The consultation process was brief and concise. Dr. Paul took me under his care, and explained to me exactly what was going on with my spine and neck. I was then scheduled to be treated 3 times a week. At first, I couldn't get enough of a deep tissue massaging and the joint popping. Then I realized I was sleeping better and had less and less pain everyday. Now I see them only 2 times a week with the same level of comfort and painlessness in my spine and neck as when I went 3 times a week (with the exception of the occasional hangover-slept-in-the-same-position-all-night situations). If I could give 6 stars I would. The staff is friendly and personable. They all come from different backgrounds but seem to make a great team together. OH and I love it when Dr. Lau occasionally bakes cookies for the patients. Sometimes I have one while I'm waiting, then another on my way out.....but SSSHHHH....don't tell them. Although I think they read this anyways. hahahaha Overall, I would recommend this practice to anyone. I'm giving free referrals on here man. Where's my iPod Dr. Paul? Just kidding read more

My first chiropractic experience was a quick back rub and an eval at my companies health fair. I made an appointment for an evaluation and my journey to a healthy spine is underway. The staff is exceptionally personable and friendly. I will update again after future treatments. So far so good! read more

The staff is friendly, the massages are great, the prices are affordable. I couldn't be happier here after switching from my last chiropractor. They aren't trying to sell you ANYTHING, they don't ask for a huge sum up front ( I only pay a minimal copay), and the experience is awesome! Even my super skeptical husband has started going and seems really happy. Dr Paul has a great sense of humor, his wife is wonderful and genuine, and the massage therapists are great. read more

I would also like to add that I have carpal tunnel syndrome. Every morning when I wake up, both of my hands are numb. I could not open my phone in the morning until I was able to wake up my hands. I had to pick up my phone ( because I use it as my alarm) with both hands until I was able to move my fingers. Once I started at Warm Springs Chiropractic I have noticed a great difference with my carpal tunnel syndrome. My hands seldom get numb at night, I am able to use my hands right away in the morning, no more pain, or awkward feelings. This has been one of the great benefits from my treatments. Thank you for your time read more

Dr Paul and His wife Dr Lau are excellent and have great customer service and care. The charge is very reasonable with my insurance. I highly recommend them. Also I really enjoy the massage there which enlighten my days after long day work. I have shoulder and neck pain sitting on computers all days long and love to visit them once a while. They have maintenance treatment which really help. I'd suggest you give them a call to make appointments ahead. Otherwise, sometimes need to wait for 15 or 30 mins. You could tell how pack and busy they are because of their outstanding service. read more

My review got erased by accident? Yelp bug showed two redundant ones then both got deleted when I removed one... -- repost! Dr Paul and Evangeline were warm patient and inviting towards me from the start. I was miserable at the time and extremely pessimistic about my situation after 15 years of pain. They were so kind and knowledgeable, helped me feel a lot better in just a few visits. Dr Paul spent tons of dedicated energy to trigger point massage and adjust my neck/upper back. These were chronic pain discomforts I had from my car accident. It was getting worse and I was desperate for help before I met the staff at Warms Springs chiro. Not only did they make my life better, relieving me of pain and sleepless nights, but they also became great friends or just fun to talk to when I would visit. I'm really grateful for everything Dr Paul did for me. He is really a great guy and strong at what he does. Evangeline and their support staff are great too. Good people and treatments. Thank you Paul and Evangeline- I don't come by for treatment anymore because I no longer work in Fremont, but hope to say hello sometime. read more

I was recommended to Warm Spings Chiropractic from a good friend of mine. I was in a car accident and had severe neck and back pain. Dr. Paul spent a lot of time working out the knots on my back. Within a few visits, all the pain went away. I only saw Dr. Paul Iattoni, but I heard Dr. Evangeline Lau was just as good. There office was brand new and conveniently located near my office. I highly recommend this office. read more

Dr. Paul and his staff took care of me after my first car accident. They referred me to a great lawyer that took care of my legal needs. Dr. Paul was great at listening to my concerns, aches and pains. He made sure there was progress and everything was taken care of. They can get pretty busy at times and you may end up waiting a bit but they reassure you by checking in often. I would definately recommend this place to my friends, family, and yelpers. After my treatment was complete and the settlement came in Dr. Paul was able to work with me and give me a break on the bill. Dr. Paul is genuinely a caring person that puts you first. read more

Long overdue review...didn't have a yelp account for the longest time but I had to create one and let you all know how wonderful this place has been for me. Insurance: United PPO A Copay: $30 Yay, they're in-network for me For many years I lived with severe neck and shoulder pain from a lifetime of abuse and not having health care...( apparently due to a mild degree of scoliosis and 3 or 4 bulged disks) Some days have been so bad I LITERALLY could not get out of bed because my neck and below were paralyzed with searing pain. Dr. Paul and Dr. Lau were the only two chiropractors I've seen who were able to rehabilitate me. I've seen several chiropractors in my lifetime and Warm Springs wasn't the first office I saw since my chronic pain started. They are maybe the 8th or 9th office I've been to and settled on because the care has been so effective. In fact, the previous office I went to, Dr. Coronel at Fremont Family and Sports Chiropractic, even refused to see me after I spent a small fortune going there for 2 months! (and yes, they had good yelp reviews too!) I was devastated and thought I would just have to live with the pain until I found Warms Springs Chiro. Dr. Lau did my intake exam. I'm actually a little embarrassed because I was so desperate to find some relief from my chronic pain and so despaired from other non-helpful chiropractors that I actually broke into tears during my my consult. Dr Lau was understanding and assured me my spine could be fixed. They are incredibly knowledgeable about what they do. They were also fairly CLEAR about how long it would take before the pain got better. AND, they were quite accurate with their estimate, unlike other chiropractors that have sold me false hopes to keep me coming. Because of the length of care I required, they were willing to work with me on my out of pocket expenses. They easily could've charged me a small fortune for the care I received but were kind enough to help what they could. For many reasons, I know they do what they do because they CARE and not for the $$. If you are worried about your out-of-pocket expenses then ASK THEM TO CONFIRM your coverage first. Any non-shady health provider will do that. They combine chiropractic with massage therapy and even acupuncture. Their therapists are are crazy good. My high tolerance for pain and ridiculous amount of knotting in my muscles make it so I can barely FEEL a good massage. However, their team is good, really good. Paul, Ann, Melissa, Javier, Jason...haven't had Courtney or some of the newer people but they're all really good. Dr. Paul does my adjustments and massage occasionally. I'm glad he's not afraid to dig into my problem spots! Yes, their office can be a little crazy but it's because they're GOOD at what they do so naturally they have a lot of clients. They have been really great about my erratic work schedule but I try to call ahead and let them know when I'm coming and let them know when I'm not coming. Common courtesy stuff, people! So what if they call to remind you about appointments you scheduled - wouldn't you want to know if someone was flaking on you too? Anyway, I'm still on the road to recovery but I'm glad to have found chiropractic treatment that works for me. I still have a little pain but it's been so much more manageable these days. Best of all, I got here without surgery, as many have suggested. It's a lot of work, sacrifice and of course out of pocket expense but I am confident saying that all that effort has not been wasted here. Dr. Lau, Dr. Paul and the rest of the gang - thank you so much for not turning me away and helping me down my long road to being pain-free. It's not over yet but I hope I'll get there soon. read more

I came here for a laser lipo treatment and examination and I really enjoyed it. The service is good the customer service is awesome I would recommend going on Groupon or going on LivingSocial as you will find them post some of their specials and discounted prices thank goodness for that because I saved a few bucks I would recommend coming there on the off days when they're not as busy and it usually Wednesday through Friday I think they are now closed on Fridays so you might have to schedule ahead. Good place, great location. read more

I just discovered that Dr. Paul had written comments on my negative (but truthful) comments on his chiropractic practice few years ago. Whether or not it was genuine, he did publicly apologize so i'd give him one more star for that effort, especially when it came from him. however, not all the things he said in his defense are correct. so in fairness i took out one star, hence just one star for Dr. Paul again. There was out-of-pocket expense involved ( i believe around $750 if my memory is correct) in getting all treatments dr. paul wanted me to take in just 2 month period before new enrollment began (which would not have covered dr. paul under new policy). my wife was pregnant at that time and we were projected to spend some out-of-pocket expense for ob-gy visits which probably would have maxed out our annual out-of-pocket expense. that's why dr. paul started insisting that we get full 20 treatments in 2 months time frame since we were going to max out on out-of-pocket expense anyways. so i acknowledged what he was trying to tell me, but told him i'd still like to think about booking further appointments at home. at that point he started to become impatient and agitated because his persuasion was not working and i was not making next appointments. I absolutely felt that he acted out of immaturity and selfishness. He knew we won't be seeing him after the new year due to insurance policy change. He just wanted to draw up my insurance money to the max while he could. I didn't see a caring physician in him. I only saw money-driven business. Again, this came in shock because he was extremely nice until this point. I almost fell for this until I had seen the other side of dr. paul. I can confirme that I did get the x-rays i requested for. It came late, but it did arrive. anyone can guess the size and weight of few x-ray films, and how much it would cost to ship it from fremont to milpitas. So I am not so sure what point dr. paul was trying to prove in saying that it was delivered at his own expense. I am sure (and i hope) most of his patients get good experience and results from his practice. again, my intention is not to make as many scars as possible because of terrible things i experienced from his practice. if he wanted to make his apology more genuine, he should not have focused on defending himself. i'm glad their system has changed for the better, and i sincerely hope patients get exactly what they deserve. of course, compensation should follow. but patients should NOT be forced to continue getting treatments at his place. We live in a free world where we can choose where to go for treatments. This simple right shouldn't be invaded. read more

At ypur first visit you will be treat like king/queen. Dr will show you how much he/she cared abput you. Then after couple visits, the dr only cares you made the appointment for next visit... does the treatment fix my problem? No at all. I went check out the problem with my knee,they took xray of my lower back. Hello?! Just because my insurance will pay for xray for the back?! read more

Ahhhhh - how can you not enjoy a massage? Owned by a chiropractic couple (both very sweet and genuine), I go here for back adjustments as well as massages since I suffer from chronic back pain. The massage therapists and owners Dr. Lau and Dr. Iatonni are great - I never appreciated a deep tissue, "painfully" good massage until I came here. Now I am all for it. DIG IN! read more

I've been regularly seeing Dr. Paul and Dr. Lau for over 5 years. Both Dr. Paul and Dr. Lau and their staff are genuinely concern with my well being. I'm an avid tennis player and I spend over 70% of my job is behind a computer. They are able to target my treatments to ensure I stay healthy and pain-free. They have been very accommodating with my appointments. I often have to re-schedule at the last minute due to work conflict and travel schedules. Their flexibility has been greatly appreciated by me. read more

I have been going to Warm Springs Chiropractic for a few years. They have moved to a bigger and better location in Fremont. The old office was small and few seats for waiting, now this location has a big waiting area and more staff on hand. Dr. Paul and Dr. Evangeline Lau does great chiropractic work, when ever I get hurt, I'll give them a call and they fit me into their schedule. They have great therapists like Paul and Javier and they hit all the trigger points to help release the knots. Another great thing is unlike other places that are open for a few days and have tight appointments, Dr. Paul and Dr. Lau will do whatever they can to accommodate you. They are conveniently located off the Freeway where as before you would have to drive a few miles into Fremont to get to their office. Friendly doctors and friendly staff on hand They also have massages which I have tried for a fair price and highly recommend. Also the business hours are great, normal offices close at 5ish, they are open later so when I have to stay late at work, I can still get adjusted. read more

I've been going to Warm Springs Chiropractic for almost 4 years now! I work in a dental office and my low back, neck and shoulders are always in pain after work. After treatment here I always FEEL GREAT! My husband also comes here for treatment and no complaints from him. I go here regularly (2 times a month) for maintenance. When I first started I came weekly. Every patient is different so Dr. Paul and Dr. Lau will recommend what is best for your needs. I highly recommend you come here and make an appointment. Dr. Paul, Dr. Lau, Javier and Paul are EXCELLENT!! read more

Great place. Dr. Paul fixed me right up. I was in a GREAT deal of pain (moving a couch down stairs did me in...) and he did something to release the pressure and I improved greatly, the pain ceased and today I feel fantastic. Warm springs is a friendly, pleasant place. the massages are fantastic (other chiropractors use a vibrating machine or something, not Warm Springs, they have GREAT PEOPLE doing the massages. so if you have neck or back pain, (these are what I have had in the past) this is the place to go to get on the road to feeling good again. book an appointment, or drop on it today! (check the hours though...) read more

Dr. Lau came and visit our company during our employee mixers, they provide us with information and showed us what the root causes of our symptoms. Dr. Lau manage to pin point the area that was causing my pain which was astonishing to me becuase it wasn't obvious, ut was a rotators cuff tear. Well, she tried to break down the scaring tissue by massaging side rib cage. Odd.. I know but it worked. Unfortunately, they don't accept Kaiser. I do wish they did though. :) hint hint.. I guess I'll be switching to PPO next year. read more

Dr. Paul and Dr. Lau have both adjusted me. They do a great job. Thank you for the treatments. =)

I was having a horrible shoulder and neck pain for years. My colleague referred me to see Dr. Paul and he adjusted my neck in one short appointment. I felt much better. Always feels good to get an adjustment before leave his office. An amazing Chiropractor! Just see him and you won't regret it! read more

I had tremendously pain on my left thumb due to frequent use of laptop mouse. Have been seeing Dr Paul for 14 months and now I am pain-free. Besides treating my left thumb problem, he also performs adjustment on my back and neck in every visit. His staff is extremely friendly and helpful. I highly recommend this clinic to everyone who needs chiropractic service. read more

Dr lau proves that all chiropractors are not the same. Dr Lau really know how to take care of pain. Its important to take care of your body and Dr Lau is an expert I highly recommend! read more

I have been a patient for a couple of years now. The new location is great and has more space than the old one. Dr Paul, Dr Lau and his entire staff have done wonders for my back and neck pain. It's a doctor visit I look forward to. I highly recommend this clinic to everyone who needs chiropractic service. If I didn't work so far away I would go 2x a week when needed. read more

Myself and my whole family has been going to Dr Paul and Dr. Lau for about 2 years. They are absolutely fantastic. They help treat multiple painful issues that I have and have been extremely effective. They have almost totally eliminated all my pain. I say almost because I don't always do what they ask me to do to help prevent my pain. They are very good at what they do. I have four boys, two varsity football players and all do kickboxing. They all benefit from their visits to the chiropractor and Dr. Paul is really good with the kids. read more

I started seeing Dr. Paul and Dr. Lau (don't know why they do it that way, but they do!) several years ago for stress-related migraines. I live in Silicon Valley and work for a high tech company, go figure. With 1 x-ray and about a month of regular visits...the migraines were gone. I keep going back because years later, whenever the headaches start to re-appear one visit puts things right. I also have a long commute and work at a computer, not a surprise in the Valley, I know...but thanks to these two and their FANtastic massage staff -- the aching neck, shoulders, and back of "knowledge work" is delightfully relieved. I'm a regular and I plan to keep it that way. read more

I've been going to Warm Springs Chiropractic for about 2 or so years now and I always feel so much better after seeing them. I have horrible back pains [I'm not sure why, I've just always had them] and their therapists [especially Paul and Javier] are always able to beat all the knots out of my back! And Dr Lau is great at adjusting my shoulders! AND Dr Paul will make you feel like you're in heaven after he's adjusted you! I have a standing reservation every other Thursday :) read more

Dr Lau, Dr Paul, and the staff here are extremely kind and is definitely here to help you heal. I come here about 2-3 times a week. There are times where the wait can go to 30 minutes but its well worth it. Staff will help massage for 15-20 minutes then dr Paul will come in to adjust. I had bad experience with other chiropractors but this place has changed my mind and I will definitely be a regular here. Plus my insurance covers pretty much everything. I recommend everyone to come and get your posture checked out read more

I've been going to Warm Springs Chiropractic for 5+years now! My job requires me working at a computer and with my long working hours (14 hr+) my neck and shoulders were always in pain after work, also a car accident that I had created new issues with my lower back/hip area. After treatment from Dr Paul, I can truly say that I felt relief from all the pain! I highly recommend you come here and make an appointment. Did I mention that the massage from Pablo(Paul) is the bomb! I truly feel that the combination of Pablo's massage and Dr Pauls treatment were the key to relieving my pain. Dont delay, call for appt now, why suffer with pain! read more

I have been going to Warm Springs for about 2 years. I love their staff and the docs are great and fun people to interact with. They do a great job of keeping my back, neck, and shoulders relaxed and working. Very comfortable, very personal care. :-) read more

I love going here for adjustments and for I-lipo great place staff are great very nice Dr Lau and Dr Paul are both great you walk into this office and all the staff greet you with a smile they make you feel welcome definitely recommend it! read more