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    Ward's Feed & Propane

    5.0 (2 reviews)
    Open 8:00 am - 6:00 pm

    Services - Ward's Feed & Propane

    Propane

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    A & D Propane - propane tanks

    A & D Propane

    (6 reviews)

    customer since 2007, no problems until 2025 big problems. 18 years of being loyal customer means…read morenothing to them. A&D shoddy installation of second tank Feb. 2025. First leak within 1-2 weeks, second leak March or April, third leak 5-19-25. On 9-11-25 I receive letter asking me to "take care of" $375 from 5-19 repair because "screw in the regulator was missing leading us to believe someone had tampered with the system" This is a blatant lie and a dishonest attempt to squeeze money from an elderly disabled veteran. The tech, Kelvin, never mentioned this on the 19th and no mention when I talked to A&D on 8-5 to pay the annual tank rental. 9-11 called Maria Dobyns, was told she was out for 2 weeks and to share my concerns Cheyenne. I stated the only time the system was touched was when A&D told me to shut off the propane supply during prior leaks until they could repair it which leaves us without a stove or oven, without a way to heat our home, warm water to shower or wash clothes and without a dryer. Also asked why Kelvin never said they were charging us $375 on 5-19 and Cheyenne never said we owed $375 when I paid tank rental on 8-5. Cheyenne talked to Maria and called back to say if the $375 wasn't paid within 10 days they would lock us out of our tanks. I asked about the 1,300 gallons we prepaid for and she said prepaid is non-refundable so we would lose that if we chose a different provider. I filed a complaint with Texas Railroad Commission and Texas Attorney General on 9-11. I emailed owner Stephen Dobyns 9-17 but as of 9-19 haven't heard back. We will either lose $375 or $2,300 in propane. But long term A&D will pay the true cost losing customers.

    Have been using them for years with no issues. Always got deliveries when promised. Great to do…read morebusiness with.

    Ward's Feed & Propane - gardening - Updated May 2026

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