I just got back from having diagnostic work done on my 2013 Ford SUV. The diagnosis cost less than…read moreI was told (yay!). The price for a minor fix was $10. I'll go back for the replacement part I need the next time I get paid. Everyone there was friendly, helpful, and professional. I recommend this team highly for auto service.

I took my truck i recently bought in to get some things looked at,(oil smell, smoke, and…read moretransmission issue) got a call saying everything looked fine small oil leaks and it's ready to pick up. I asked about the oil smell in the cabin and they said someone spilled oil. I gave it a couple weeks and I still see smoke and smell oil. charged me almost $300 to "clean oil" and a rotating of the tires( they said was the causing shuttering) (transmission issue) the customer service writer made it seem like nothing was wrong or like I didn't want to spend money... waste of time and money

Excellent Service!! Very fair pricing! Highly recommend!!…read moreGlad to do business with this local mechanic, you feel like you got the job done without being taken to cleaners.

From the owner: The Name may be Small, But the Savings are BIG!…read more Mark Small's Used Car Factory is a repair shop / used car lot in Taneytown, MD that has been servicing it residents since 2000. We service all makes and models. The master mechanics have been trained by multiple new car manufactures. Community Support A portion of our profits is donated to local charities every month. For example, we sponsor many local sports teams. We also donate to the different groups from all of the schools in town many times during the year. We support our local Fire Company through basket bingo and golf tournaments every year. These are just a few examples of who we help. We keep our donations local instead of nationwide charities so we can help the community that has helped us.

I saved over $700. I am thankful for Adam, the owner of The Hitch Man, and his team, who are…read moreKnowledgeable, honest, and provide excellent customer service. We bought a Toro 21-inch recycler lawn mower directly from the Toro online store. We thought we had made a great choice because there were many positive reviews of this mower, However, when it was delivered, we tested it. We were upset because it was quite difficult to cut the grass when going uphill. The Toro online store said we cannot return the product once we have added fuel (gas and oil) to it. That's when I called The Hitch Man, and Adam said I should bring the mower to his store in Taneytown, MD, and that he would do his best to help. Once I went over to the store, Adam and his team helped me take the heavy mower out of my minivan, they added their own gas, and adjusted the mower so that it could propel easily up hill. I am grateful for Adam and his team. I recommend this store 100%.

Knowledgeable and friendly employees, great service and prices. I had a difficult towing situation…read moreand they were able to easily fix it and install what I needed. Highly recommended.

Gets me in for a honest auto inspection. I can't say anything about the automobile sales, as I've…read moreonly had state inspection work done, but never a problem getting in and done at a reasonable price, and they are at a convenient location for me.

1 star and that's being generous…read more My husband and I purchased a used 2019 Chevy Suburban from this dealership and it has been nothing but a nightmare. Within a very short time, it became obvious the transmission was failing hard shifting, slipping, warning signs that don't just appear overnight. What's most frustrating is that this feels conveniently undisclosed. There is no way a dealership "inspects" a vehicle and misses such a major issue, especially one this serious and expensive. It's hard not to believe this problem was known and intentionally hidden just to make the sale. We know that it was intentional because whoever they had make the makeshift repairs to seal the deal, left a used rag in the transmission pan. Yes, you read that correctly, they left a rag in the transmission pan that they'll surely claim they knew nothing about. A transmission repair on a vehicle like this is thousands of dollars, and buyers should not be left holding the bag because a dealership chose profit over honesty. We thankfully had a warranty through our credit union and was able to get the vehicle repaired. We have already drafted a letter to the credit union that they need to be removed from the trusted sellers list. If you're considering buying from here, get an independent inspection first or better yet, save yourself the stress and go somewhere else. I regret trusting this dealership and would never recommend them.

My go to shop for my diesel x5 and Nissan. Absolutely trustworthy shop to get the job done quickly…read moreand affordably. They recently buffed out a couple scratches from my Nissan without charge. These guys are the best!

The insurance company made us take our car to another body shop in the area. Two days after we…read moredropped it off, they more than doubled their initial estimate. I left D&J a voicemail at 4:30 on a Friday night to get a second opinion. He called me back within 15 minutes and explained all of my options better than the other shop and the car insurance company combined. Then, on Monday, once I had seen the car and taken pictures, he gave me a $100 solution to what the other company wanted $3300 for (and should have seen in the first estimate) and said another piece they claimed needed to be fixed was structurally sound. He offered to work with me to get secondhand parts to fit within my budget if I chose to salvage the car or drop the insurance claim- and I never paid him a dime for his services! I wish I would have taken our car to D&J instead of going through insurance and the other company. They are honest, communicative and truly have the customer's best interests in mind!

I used New Bill's Autobody to perform a Maryland Safety Inspection on my vehicle. Sadly, I was not…read moreimpressed with their service, and this is not due to the fact that my car failed the first round of inspection. It is because I was told and then confirmed that I had EITHER 1,000 miles OR 30 days to fix my car and have it reinspected. However, upon my return to DJ's I was told the complete opposite by the same person. Instead of being within the 1,000 mile OR 30 day limit, one actually needed to be between within 1,000 miles AND within 30 days. As a result, I am now expected to take off more time from work to wait the obligatory two hours to have my car reinspected after I was assured that I did not have to follow both rules in order to be within the grace period after a failed inspection. But what really broke the straw was that the certified mechanic started working on another vehicle and I had to wait until he finished even though I had an appointment for that time. I cannot speak to their handiwork when it comes to repairs, but I can say, based off of my own experience, that New Bill's cannot effectively speak to their clients, and have poor customer service. And in the end they have caused a lot of wasted time and money in the long run.