I've gone to New Century Imaging in Oradell on multiple occasions for various tests for about 10…read moreyears and they are phenomenal. From scheduling, to pre-registering, wait time to be seen, the actual test, the staff's professionalism, and everything in between. I 100% recommend this facility for all of your imaging needs. The availability to book very soon is a very important factor to me and on multiple occasions I've been able to get in next day. I had the pleasure recently to have Amy as my ultrasound tech 2x and she is absolutely wonderful. Her professionalism and personality put me completely at ease.

The problem was the very first person we met. Friday morning, 9/18, the front desk behind the…read moreplexiglass. I won't name her. Polite questions were answered as if we were bothering her. No eye contact, then straight back to her phone. When we were told to return the iPad the corner where we received it was busy so we went back to the first person. She was on her phone again. She looked up and said, "Yes?" Not "How can I help you?" Just "Yes?" Think about why people come to a place like this. Nobody is here on a good day. People walk in nervous, sometimes scared, waiting on answers that can change their lives. The first face they see sets the tone for everything that follows. A little warmth at that desk costs nothing, and it means everything to someone who is holding it together for the person they love. The clinical team deserves 5 stars. The cleanliness and equipment is 5/5. The first impression brings it to a 1 so I hope management reads this, because the rest of the staff deserves a front desk that matches the care they give.

First time coming to this building for a procedure and was extremely impressed. The ease of parking…read moreand the surgical center is all one floor so no need for elevators or a parking garage. They gave me ample text notice prior to my appointment what my copay would be and to bring a form of payment. From check in to pre op prep, and physically going into the OR all the staff were extremely pleasant. My pre op nurse Beverly was awesome. She was patient and walked me through the whole process as I was nervous for this was my first colonoscopy. My anesthesiologist was great too and I was in and out from 730am and done in recovery by 1030am. The care was great and when the nurse called the following day to check up on me she took the time to listen to my symptoms and worries and I did not feel rushed at all.

The center is nice. However you are told to Be there at 7:00…read morefor your procedure and you will wait until 9:00 pm before you are called. The receptionists are not friendly and seem overwhelmed. In addition in the recovery room is another area that needs to be improved. The nurses are rushed and you feel uncomfortable. Not a nice place. I won't go back.

I was recently cared for by the Advance Medical Group team while admitted at Hackensack University,…read moreMedical Center. The nurse practitioners as well as Dr. Roman Prager were outstanding in their communication follow up transparency and desire to make me better. They went above and beyond to make sure I was comfortable and addressed all of my concerns. specifically, Dr. Roman visited me twice while I was in the hospital to make sure that his orders were being followed and I was feeling better. He even offered to help me find a ride home on discharge!! Dr. Roman is a real nice guy! Highly recommend this group!!!

Well known medical team. I had excellent experience with them. They check you up, listen, care,…read moreexcellent and prepare there.

The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

Not very nice .they arenot seeing Patients till June does not Recommend anyone else call your…read moreinsurance company that was her response.

Dr. Silver helped me in many ways to get over chronic sinusitis. He's a kind doctor with a…read moretremendous amount of experience. A highly recommended group of physicians recommend his office as the best Ear, Nose & Throat group in the Bergen County area. I find it interesting that an excellent, highly respected pediatrician recommended Dr. Silver 40 years ago and today he is still viewed as the best around. He has excellent staff people, as well. Jeanette continues to be a very smart, professional, friendly, caring, proactive & conscientious employee. Jackie, Jacklyn and Tara have been helpful & professional, too.

Let's face it, no one looks forward to getting a mammogram. Coming here has changed the experience…read moreto a very positive one. Beginning with the soft surroundings when you enter, followed by the friendly encounter with the staff, and finally, and most important, with the thorough and caring work of Dr. Weinstock and her team. When you leave this office you know that you have been properly screened and there are no mysteries. There is no waiting for results and every question has been patiently explained to you. I highly recommend this practice and wish I had found it sooner.

I was recommended to this place 10 years ago and i would never go anywhere else. From the minute…read moreyou walk in, the atmosphere and friendly faces of the staff has made me feel comfortable and has changed the experience from being dreadful to positive. Dr. Weinstock is the most knowledgeable and thorough doctor I have ever encountered. Very clean, polite and professional, and all around a great experience!