First time at the new valley hospital and I was extremely impressed once inside. The navigating…read moretheir campus outside is a bit confusing as parking and signage are not very helpful. I recommend using their valet as it saves you ample time. Once inside the staff were extremely helpful telling me exactly where I needed to go and which elevators and turns to make. Visiting my grandmother was easy and extremely pleasant. The new rooms are laid out extremely well as they have bathrooms, ample chairs, and a bench that turns into a bed for overnight guests as well.

Everyone I encountered was professional, informative, and kind. I stayed overnight after a SDS…read moreprocedure. It was so quiet! I've never experienced that in a hospital before. Love the luxury of a private room, too.

Unfortunately I have had a few major health scares in the last two months I've been to Valley…read moreHospital in Ridgewood New Jersey I've been to Saint Joe's emergency room in Paterson which was the most deplorable thing I've ever seen and then I went to Pascack valley hospital in Westwood or Emerson I forget. But by far Pascack valley hospital was excellent from emergency room triage doctors nurses even food or all excellent everyone was professional knew their job 1-2-3. Now I know all hospitals have been beat up nurses doctors during this time of Covid. But again Pascack Valley was excellent I had a major infection on my foot where I could easily lost half my foot and they did not hesitate they were excellent I wish I could remember everyone's name but I will give a shout out to patient advocate Dawn Depalma thank you Dawn for doing an excellent job you and your staff should all be commended

Clean Needed to do a physical for an upcoming job/career…read more Friendly staff; great service Would return if required Thanks

Don't go here for inpatient mental health. You will be kept on heavy duty drugs 24/7.read more

In 2010, Hackensack University Medical Center is where I had my fibroids removed with the, "DaVinci…read moremachine which is a robotic-assisted surgical system that is used to perform complex procedures with greater precision through small incisions. It works by giving the surgeon a magnified, 3D high-definition view of the surgical site while they control robotic arms with instruments from a console." Dr Michael Pitter (RIP) was my Doctor who performed this masterful work. The nursing staff was simply divine with their TLC, compassion and professionalism kindness towards me. I was preparing to have my Mammogram and Ultrasound done. However, I was informed by my scheduler at Columbia Doctors that I needed my images from my last mammogram (2014) with Hackensack University Medical Center. Today, nothing has changed with the remarkable, caring, positive staffers, that give TLC as their standard. A professional body of heartwarming staff at Hackensack University Medical Center. I called and requested my images. They returned the call the next day, and my images and report were ready. I drove to NJ, got my ticket stamped for free parking from the Breast Cancer Screening Center. Dropped off my images to Columbia Doctors on West 51st Street in the heart of Rockefeller Center and Radio City Music Hall (so cool). At the end of the movie, it was a joyous experience that made me feel truly gratefully happy and cared for by Hackensack University Medical Center and Columbia Doctors/NY Presbyterian Hospital. The great news is that my Mammogram and Ultrasound was negative. AMEN

After a grueling 10 hours in the ER hallway I was moved upstairs to a hallway bed for two days…read more There were ample discharges yet they still did not move me into a room. I absolutely give 5 stars to the day time nurses I had during my time in 3LW. The night shift I cannot say the same. I felt avoided and ignored entirely at night other than them waking me up for blood work and vitals roughly. For two days I dealt with nonsense and excuses just waiting for an MRI brain scan. Finally one of the APNs was able to escalate my MRI up about 8 hours earlier. I came to Hackensack because they're supposed to have an amazing triage process and broad range of care. I had seen and witnessed so many patients with non emergency issues coming to the hospital and passing me over for things they should be going to an urgent care or their normal PCP for. After 3 days I left with zero diagnosis or information about my condition. A complete waste of my time coming here.

I went to St Josephs for my first Covid vaccine shot. It was a very pleasant experience. Everyone…read morewas very friendly and helpful. They even called me to see if I could arrive earlier to avoid waiting in line later. It worked out great. I Look forward to going back for my 2nd shot.

"I recently switched to Englewood Hospital for some procedures in my annual routine examinations,…read moreand I'm so glad I did. Having had positive experiences here with others, I already trusted their care. The staff at the 4th-floor CAD department did not disappoint; the front desk team was incredibly welcoming. Specifically, I want to recognize Silvia for her thoroughness with my records and my technician, Gina, for her kindness and professionalism. I'd rate the staff and facility a 9/10. Thank you all! Blessings to all the staff!

Recently my husband had back surgery under the care of Dr. Yao. It has been 3 weeks and he is a new…read moreman. The entire staff is beyond wonderful. We would also like to compliment the Kaplan nursing floor. He received excellent care especially from nurses Leona and Sophia. With extreme gratitude, Santo and Joan Giovinazzo

This is a fantastic hospital. We always use this ER. They are crazy efficient. Family member fell…read moredown the stairs and neck and back and legs were still hurting three days later so we figured better come and make sure there's no real problem. CT scan and x-rays. In at 5:40 pm out by 7:30. Can't beat that!! Clean. Updated equipment. Staff was very attentive and kind.

Not good. No MD saw mu mom in emergency room, seems like diagnosis was base on the radiology and…read moreseems like the nurses interpreted it. two doctors were walking up and own the hall way and chit chatting with the front desk an other personnel /none came to see my mother in bad pain! Didn't send us the bill, now I am on the phone with then for 50 minutes and they spelled mu moms name wrong! and refuse to answer me because they say I didn't provide three ID one to be the correct name and they themselves say seems like the spelling has been wrong in our system!!!!. what a mess!

PROS: some of the staff was friendly, including the ER Physician Dr. Rodriguez and the patient…read moretransporter, Willie. Beautiful atmosphere, state of the art tech CONS: paid parking, very slow service, and some nurses were rude OVERALL: this wouldn't be a hospital I'd go to for anything major, since they're slow. But for something minor I think they can handle it

Here we go again and this is the reason why Holy Name Hospital has such a low rating!…read more Back in August 2025 my son responded there after being in a motor vehicle accident and bumping his head just to get checked out to make sure he was fully OK The waiting area for the emergency trauma section was not terribly busy but he had waited nearly an hour to be seen. After being brought into the nurses station area they took his pulse and his blood pressure and were taking his temperature when the nurse walked away and did not come back for over 15 minutes with the thermometer in his mouth. When she did she went to do something else from what he says and didn't respond back to him for nearly 20 minutes at which time he got up and left because in his terms it was unreasonable to be treated in that manner especially after hitting his head and something could've been seriously wrong with him. After a month and a half we received a notice from the hospital billing that they were not paid for a $600 bill so at that time we submitted the bill to our insurance company GEICO and we began to have issues because Holy Name refused to submit the appropriate bill with itemized services so that GEICO could appropriately pay the bill. This went on two more times with the HOSPITAL refusing to submit the proper bill. In early December 2025 for the second time I contacted my auto insurance company GEICO who took holy names phone number in personally contacted them and my adjuster Joelle assured me that the bill would get paid because she had spoken to holy name. Fast-forward to April seventh 2026 and now my son is getting bills from a legal team collections stating that holy name was never paid and they are collecting for them well you have to contacting GEICO they advise me that after two person the person called phone calls the hospital still has not submitted an itemized bill for them to pay otherwise they would've paid it promptly. The insurance company explained to me that many times these bills are created in fraud and need to be verified and sent with the proper treatments with their codes so that the insurance company can pay them and holy name has been refusing so far to comply with the normal standards yet they're doing everything to avoid paying the bill in the appropriate manner meanwhile screwing my sons credit record up.

Brought my husband in for bladder cancer they treated him very well quality care, caring staff,…read morebeautiful just a beautiful place

Had my first MRI today and a couple other exams. Got there early and had breakfast at the cafe. $3…read morefor a coffee and oatmeal with a topping bar. Very nice! Check in was easy. Got a locker and a very soft white spa robe. Ugly grey rubber grip socks, though. Someone should consult on those. Maybe add some butterflies or fun colors? The staff, nurses and techs were friendly. They explained the procedures clearly and were patient with my questions. The MRI schedule was running a little behind so I was treated to extra warm blankets while I waited. Turns out, MRI's aren't that bad. Had my eyes closed so I didn't mind the tight space. The random banging is only slightly annoying. I couldn't hear the music through the headphones, so I would request it to be louder next time. The IV needle was the worst part. Once they removed it, I was fine, and was on my way. There's plenty of parking, and a gift shop if you need basic things.

The Montvale satellite is a great addition in NJ- instead of the big production going to NYC…read more Staff here are of the same caliber of the NYC MSK- professional and pleasant - nice people !

Top shelf professionals who model what humanity should be. They will hold your hand from start to…read morefinish. You are doing yourself or a loved one a disservice by choosing elsewhere.