Bad quality of care, poorly organized, struggled with getting insurance coverage. Only go here if…read moreyou want money stolen from you. Never trust anything their staff says.

After switching to this office from their other one up the street on meridian street for bad…read moreservice I am now looking for a new dentist because these office wasn't any better, There's lack of communication, long waits even after arriving early, staff was kinda rude and again had the feeling that they only care about what procedures they can tag on the insurance even if they're not necessary. My kid doesn't need fillings on teeth that will fall out on their own soon and the permanent ones are right behind.

Many of Dr. Franco's patients have been seeing him for years. I am one of them. 22 years. Never…read moreturned away when i had an emergency. That's the kind of dentist you want. I want. He is smart, has amazing instincts, and works fast. As for all these crummy reviews, I don't get it. ps he offers a no interest payment plan. what dentist does that these days?

I been going to Dr Franco for years I don't understand the bad reviews he's amazing u ever need a…read moretooth extracted he's the 1 no pain ud never knew he pulled it out as I was sitting there saying shit this is gonna hurt the molar tooth I said I'm scared he said ur done I took it out . He's that good as far as fillings had mine in years no problems the ppl on here complaining that there filling came out? Advice for ya stop eating candy and junk cause his fillings last. My boyfriend also goes to see Dr franco he loves his time there they talk and does a fantastic job on my his teeth they are so perfect compared to years b4 met Dr Franco. Listen Dr Franco is a city Italian guy don't get offended of his personality I love it as I'm a east boston resident my whole life I give it back to him lol. His personality is fantastic and gets the job done he's all around the best dentist amd person . Highly recommend ty Dr Franco me and jo appreciate u and love ya

I was in extremely pain , and it was hard to find someone who willing to help me out. I call one of…read morethe workers Tracy, and she was able to make me a appointment right away, the doctor Jindal was amazing and he solve the problem right away, and explain everything and actually write it down for me. His assistant Celeste is amazing and sweet, she will make you feel comfortable and will answers any question . I didn't have a account in yelp but I just make one so everyone can know . Again thank you everyone, and thank you the receptionist Jaharia as well :)

I went to Dr. Dental in East Boston to see Dr. Jindal for a consultation about a restorative…read moreprocedure. The front office waiting area was filthy, the floor covered in dirt, the chairs were dirty, and the walls had holes and cracked paint. I went into the exam area (no cleaner than the waiting area) and met with Dr. Jindal. We talked about the procedure, he never examined me, then he told me my insurance would not cover the procedure (which it did) and I would have to pay him $700 in cash for his services. Taken aback by his deceitful conduct, I opted for another professional to help me. HERE'S THE KICKER...I went to another dentist, and my insurance denied coverage for my teeth to be restored. I called my insurance company, and they told me that Dr. Jindal already performed the restorative procedure and filed a claim for payment. I was LIVID! Watch out for Dr. Jindal. He will scam you!

Practice as a whole: this place is very responsive to calls and emails. I have had some issues…read morereceiving their automated texts for appointment reminders, but appreciate getting them when it works. The office is extremely clean and the staff is very professional. I have had 4 out of 6 treatments so far and have had a good experience each time. The rest of my review is about laser hair removal. Laser hair removal: I bought a Groupon for 6 sessions of removal on an extra large section (full legs). I was a little nervous about getting a laser treatment from someone who wasn't a doctor and who I found on Groupon, but i went for it and I'm glad I did. I originally went for a consult in July and the person I met with told me to come back in late Sept or early Oct, because you have to protect your skin from the sun during treatment and that is hard during the summer. I appreciated the honesty and the fact that the woman actually knew what she was doing. I came back in October and the woman I had initially seen had moved on so I saw Jen (I think). She was super professional and even after just 1 session my hair was almost totally gone. I did three sessions with her and each time I noticed less and less hair. Jen has now moved on to a new place, and this last session I saw Emily (I think that was her name). I was worried about seeing a new person but she was so methodical and professional and super quick. She just like zap zap zap and she was totally done. So despite the turnover, AP Dental and Laser seems to be recruiting very quality employees and I would recommend them to anyone. I can't say that all Groupon places are legit, but this one definitely is. Once I finish my 6 sessions, I will totally come back here if I need touch-ups and am also debating using them for Invisalign because of how professional they all are.

Nice people but v. busy. Had to wait about 15 min in. the dental chair. Appt. was for final upper…read moredenture placement/fitting which took about 15 min. On my way out they wanted a Panorex. Returned & 3 people were assisting (not sure wHy). The test began before I was in place & I had to yell "stop" afraid I would get hit by the machine. I am disabled & was afraid I would fall. Asked me to pay a $100+ bill on the way out but was told on previous visit (by Lilly) there was no additional charge. I have since received a non-itemized bill in the mail & need to clarify. Also, what's with the v. short chairs in the waiting area no arms. It woud be impossible for me and many adults to rise from them so I have to stand & wait when I get there. THIS RELATES TO THE WATERTOWN OFFICE.

Well, it was easy to get an appointment at least…read more I called because I lost a chunk of tooth (turns out it was a filling that fell out) and I needed it fixed. They got me in the next day!! Just not with the intention of doing anything about my tooth. We did a cleaning. The fastest and least detailed cleaning I've ever had. Also, I told both the assistant and dentist about 2 specific highly sensitive teeth. Both acknowledged the sensitive areas then proceeded to blast those sensitive areas with the rotary polisher and water picks. "I shall do no harm" apparently doesn't apply to dentists. Ignoring specific warnings from patients about painful areas is a bit unethical...also, no one could find anything. All four people who came into my room were running around opening and closing drawers like they lost their car keys. I still don't know if they found what they were looking for. We did X-rays. At the end I find out that Ed aren't fixing my busted tooth, that'll be next week. Today was to establish me as a new patient. Great! Yay! I'm soooo excited for my new dentist.... 5 stars for speed of appointment 1 star fir being attentive to the patient 2 stars for meeting my needs 5 stars for the staff being friendly and courteous 1 star for professional behavior in front of the patient.

Avoid at all costs. I had to switch dentists since I moved from Brookline to Eastie and tried this…read morespot. Dentist here told me I had multiple cavities, which was odd considering my last dentist hasn't diagnosed me with cavities for YEARS. I wrongfully didn't get a second opinion and ended up having the first few filled that were "more severe" which caused sensitivity to those teeth (didn't even have sensitivity before the fillings). One of the fillings would catch on my floss, I went back for multiple appointments with different dentists in the office and they all said the filling was fine (I suspect they just didn't want to redo it). Lone and behold the filling that they told me was just fine popped out after a MONTH! Do not trust them with your teeth, you'll regret it.

I've had multiple appointments with Dr. Gilbride. I don't know what nonsense the other negative…read morereview on here was about but I've encountered nothing but total professionalism, courteousness, expertise and skill from Dr. Gilbride and his staff. Very kind and smart people at this place. Very easy and straightforward to book appointments and receive care, no hassle. In fact today I was in and out about as quickly as you could expect and with a thorough job on their part. Definitely recommend.

Please read this entire comment: It is extremely important that their unprofessionalism is known…read more My first time visiting Dr. Gilbride's office gave me mixed feelings. His receptionist was very unaccommodating, was late in signing me in and just plain old unfriendly. However, my experience with the actual dental assistant and dentist was very pleasant and I felt welcome. Unfortunately, it ends there. I scheduled my 2nd check up a month in advance. A week prior, I received a phone call while I was driving but said this wasn't a good time and had to hang up immediately because the weather almost got me into an accident. I never heard from them after that and assumed my appointment was still on. When I arrived I waited in my car, parked outside the building until my appointment time and they never opened. I called and told them that I had an appointment scheduled and I was here but no one else was and to call me back. When the receptionist called me back she was only defensive. She told me she had called and left a message saying my appointment was rescheduled. Two things wrong with this. I wouldn't have woken up at dawn to drive out of my way for a dentist appointment, wait in my car for 30 minutes and waste my time, if I received such a call. Secondly, the appointment should have only been canceled, not rescheduled without my permission. This extreme unprofessional by the receptionist will encourage me to make sure that no one I know ever gives them business. I have never been so treated in my entire life.

Great experience here with the entire staff. I popped a bonding off of my front tooth. Happens…read moremaybe once a decade. My own dentist gave me the run around. Found these folks. They took me in with only one day notice. Jamie the dentist was friendly and did great work. His assistant was tremendous as well. The place is located right across from Christopher Columbus park on the waterfront. Great location. Great views. Friendly and competent staff. Got a cleaning done as well while I was there! Nice work everyone. I referred my wife and cousin there as well.

Located steps away from Christopher Columbus Park in the North End, your search for your dentist…read morehas ended. Dr. Jamie is an excellent representation of what the dental industry should be - the patient's care is first and foremost. Dr. Jamie is thorough in his approach and explanations of both your general overall oral wellness as well as any possible optional or necessary procedures. The best part is neither he nor the staff are pushy nor overly aggressive in treatment plans. Far from it. You will leave feeling well taken care of. The hygienists are also excellent, detailed oriented and thorough, like a conservator at your favorite art museum, you'll be looking and feeling better than ever.

Trash and weeds outside the business. If they can't be bothered to clean their sidewalk, why would…read moreyou trust them with your teeth.

Hygenists are great. The doctors are mediocre. I had the female woman tell me "my kids don't even…read morego to private school" when I had told her my daughter went to catholic school. I don't know what she was implying but it was certainly not a nice thing to say. The staff at the front desk are very rude. They gossiped about customers and coworkers while my daughter and I waited and it made waiting very uncomfortable. Just kinda immature, I'm sure this office could find kinder people to fill this position