I went to Dr. Dental in East Boston to see Dr. Jindal for a consultation about a restorative procedure. The front office waiting area was filthy, the floor covered in dirt, the chairs were dirty, and the walls had holes and cracked paint. I went into the exam area (no cleaner than the waiting area) and met with Dr. Jindal. We talked about the procedure, he never examined me, then he told me my insurance would not cover the procedure (which it did) and I would have to pay him $700 in cash for his services. Taken aback by his deceitful conduct, I opted for another professional to help me. HERE'S THE KICKER...I went to another dentist, and my insurance denied coverage for my teeth to be restored. I called my insurance company, and they told me that Dr. Jindal already performed the restorative procedure and filed a claim for payment. I was LIVID! Watch out for Dr. Jindal. He will scam you! read more

CHIPPED my wifes tooth (who has perfect teeth and was only there for cleaning) on first visit and had the gaul to bill her.. she hadnt had a cavity in 20 years along with no sensitivity and these idiots just wanted to bill insurance to make money LIARS AND GARBAGE HUMANS RUNNING THIS PLACE who bill you for mystery work only after telling you insurance covers it NEVER GO HERE AND TELL YOUR FRIENDS read more

I was attended right away by Dr. Jindal when I had some pain in my mouth! Great service and it was extremely fast to get an appointment.

Jindal (not worth adding doctor) was from the moment he walked in, absolutely clear that he was disinterested in my case. Before I had even begun my line of questioning in the "consultation appointment "He was already half way out the door. Though If I had more extensive work to be done on my teeth - more money of course- I'd bet he would have been on his knees praising me, which reinforces the perception that financial gain is the primary motivator for him. I'm glad the clinic managed to book me, which earned the one star. I was warned about this place. My wife had a similar experience with Jindal. She had an appt there and told me once she informed jindal she didn't have insurance- he was already out the exam room abruptly before she had even finished her sentence, only his money-grubbing scent of an odor was lingering in the room - leaving only an impression of his focus on monetary gain. He is the analogy of an "ambulance chaser" for dentist. We left that clinic with the impression that Jindal was being more concerned with financial benefits rather than providing genuine dental care for her. Furthermore, I guess the consultation and x-ray fee appeared to be of little significance to him, more like pocket change, which raises concerns about his integrity and dedication to patient care. Initially, I chose to withhold my negative feedback, take the high road, but after receiving a follow-up text requesting my thoughts on the experience, I felt compelled to share this review, so my comments was destined to warn others. I'll do my part for other potential clients to steer away of jindal who seems to have the interest of draining as much money off people if he likes you. So i would hope people will look elsewhere for dental service and expose jindal's true nature of why he became a dentist - because it's not treating people on a human level that's for sure - that is of course if you have potential money on his way". So, in summary I strongly advise potential clients to seek dental services elsewhere and consider Dr. Jindal's true motives carefully. In my opinion, his practice does not prioritize treating patients with respect and genuine concern unless there is a financial incentive involved. read more

They were rude. I had a tooth extraction and they wanted me to pay the 2000 for extra bone in my gums but I didn't have the money. They left me I. A room for 2 hours then pulled my tooth and told me to leave. That was it I had no real explanation as to what I should do when I get home they just pulled my teeth out that's all. They wouldn't give any pain medication except for Motrin. That's definitely no enough for what I just went through. Now I'm home mouth bleeding g and no pain relief AND they won't pick the phone up. I do NOT recommend at all read more

Dr. Dental - They took this tooth out and didn't give me any pain relief except Motrin. - General Dentistry Near Me - East Boston, Massachusetts

Went the with a a toothache and the dentist suggested pulling I believe 8 of my molars out, at the time it was the only procedure my limited mass health insurance would cover so I thought it was a bit odd that I've never had pain before and it was only on one of them were I felt pain so I asked for a copy of the X-ray to get a second opinion and they made it sorta difficult to get it so I left it alone and forgot about it. It's now been almost 4 years since that visit and the pain never came back. The dentist said it would and with a lot more frequency and stronger pain and it simply never happened. I started going to a free clinic for myself and started bringing my kids to their other office closest to the t stop where their service wasn't much better and they only seem to care about doing anything and everything they can to charge the insurance, even when we arrived early to our appointments we still had a long wait, staff wasn't very communicative and over all simply not a good experience: read more

The dentist was fine, it's the front desk personnel in particular the office manager who does not return calls or e-mails. I wanted a copy of a bill/charge for a procedure from October 2021, and now it's almost May 2022. They wouldn't provide me with a copy. Terrible terrible customer service. read more

I was in extremely pain , and it was hard to find someone who willing to help me out. I call one of the workers Tracy, and she was able to make me a appointment right away, the doctor Jindal was amazing and he solve the problem right away, and explain everything and actually write it down for me. His assistant Celeste is amazing and sweet, she will make you feel comfortable and will answers any question . I didn't have a account in yelp but I just make one so everyone can know . Again thank you everyone, and thank you the receptionist Jaharia as well :) read more

Excellent service,Dr.Jha,Christian ,and the receptionist Karina are excellent.Dr.Jha is so gentle I did not feel anything .They all great me with respect and you give respect ,you get respect .I had two wisdom teeth extracted and did not feel any pain. This Place is the best. very good Dr.Jha is the best.Christian is great,Karina is so on the ball and I enjoyed my experience.. read more

Great service all around. Dr. Jha and Merlin were amazing. They were very professional and made me feel like i was in good hands.

If I could give them a minus star I would! This is a disgrace...my Mom is 83 her insurance paid for her to get implanted dentures (two posts on the bottoms and two posts on top) so the dentures would snap securely in and out. The tops are fine but the bottoms keep breaking. She can only eat soft food since she got them last year. She decided to use her old dentures in place of her constantly broken ones that scratches her gums and tongue...so all they had to do was order the implant connectors (tiny circles that snaps onto the post) the lab is in Quincy...it's been 3 weeks and it's still not here. I even offered to pick them up...I can't to get her out of there. read more

Yes front desk pleasant, yes assistant and hygienist nice; that's all I have to say besides won't be back

Went in for an emergency visit to get a broken crown repaired but I decided to not go through with it after I noticed how unclean the office was. This was also in the middle of the pandemic so I expected a higher standard of cleanliness. read more

I have been comig to Dr. Dental since the beginning. Always get very good service. Friendly, pleasant, professional team. I feel welcomed there. Especially, want to thank Dr. Jindal, Samanta and Celeste for a great work. Love my teeth! Very appreciative your work. read more

I am very disappointed with my recent experience at Dr. Dental. I have been a patient there for many years and have previously left positive reviews. The dentists I have seen have all been good, and their services are reasonable. Although the office is not very new/maintained, I overlooked that piece because the dentists I saw always did a good job. On my last visit, I was charged for a full set of X-rays because Dr. Dental took them before the insurance would cover again. Despite me stating that I would not have wanted a full set if it wasn't covered by insurance, I still had to pay since the X-rays were already taken. I was not told this before services, and the person I spoke to stated that they should have shared this with me. This was unprofessional in my opinion considering it was their mistake. In addition, they had me listed twice in their records. I reported this MULTIPLE times before this incident, but I believe they looked at the wrong file when they made this mistake. I will unfortunately be taking my business elsewhere. read more

The care and compassion here truly is amazing. I have a very complex dental condition and the staff at the Meridian Street Dr Dental went out of there way to help me and guide me in the right direction. Karina at the front desk is incredibly friendly and super personable. She made me feel comfortable right away. In addition I witnessed her interactions with children and was more than impressed. Shirley, the dental assistant, added to the welcoming atmosphere even more. She was helpful and compassionate. Dr. Jha was incredible. She broke things down for me and gave me the time and support I had been looking for. She is knowledgeable and intelligent. To add to that Dr. Jha is kind and patient. I cant say enough about these women and Dr Dental as a whole. read more

I am so happy today ,me and my daughter got to see a good Dentist,a good Receptionist,Avery good lady that did extays,My daughter was so pleased with Antonio and the Dr and what I like about Dr.Dental is they care and wait time was great.Thank you Dr.Dental for great dental care read more

Before going to Dr.Dental i had really bad anxiety when it came to the dentist from past experience. Went in for a root canal and a filling by the end of my procedure i ended up getting another root canal done while i was there since the first one went well and i can gladly say the other went just as well. Thank you to Dr Jindal and his staff for an amazing experience changing my overall view of the dentist read more

To be honest, the whole staff from the receptionist to the doctor are awesome and are very good at what they do.

Brought my two kids to this office in the hopes that it would be better than our horrific prior experiences at Kool Smiles. Well they surpassed my expectations. They were friendly, curteous, timely, and the Dentist was excellent with my children. My 3 year old daughter cried throughout her whole experience 6 months ago. This past saturday's visit she barely shed a tear. The Dentist was so calm and showed her exactly what she was going to do. My 5 year old son enjoyed his visit too and both children asked me when we were going back. read more

I went in for a routine cleaning with a little pain on the right side of my mouth. I was then told I needed a root canal on my left side in addition to 4 to 5 fillings. Considering I was not feeling any severe pain, I was incredibly skeptical. They showed me the x-rays and insisted my tooth was rotted down to the nerve and told me to go as soon as possible to a different office in Malden with a recommendation to look for a root canal and "do the needful." I went for a second opinion and the diagnosis I received at East Boston was laughed at. I was told I did not have any cavities and the discomfort I was feeling was explained by sinus pressure on very deep roots. I am incredibly disappointed at what feels like either a scam or complete incompetence on East Boston Family Dental Center's part. I will not be returning and have found a better dentist closer to work. read more

I went to get a consult for a root canal. My appointment was at 8:30am, and when I arrived at 8:15, the office was locked and no one arrived until 8:20am...the office is supposed to open at 8am. Fine. They took in 2 other people before me, I was finally seen about 40 minutes after my scheduled time. The place did not look clean. While the doctor seemed very nice, I would not feel comfortable having dental surgery there. Although they did quote me about half the price of another dental office for the whole procedure. They market themselves as affordable dentistry, which is why I originally booked the appt. But....there are some things I am willing to pay extra for. Like cleanliness and comfort while I'm receiving oral surgery... I did not return for the procedure. I would not return for anything. read more

I had a problem Friday night and they were able to take me the next morning. So grateful for their Saturday morning hours!! I was seen quickly, treated very well and sent on my way. I would defiantly recommend this clinic to anyone in the area or who needs to be seen emergently. read more

I recently start using Dr Dental, after my family dentist retired and I cannot he happier with the care I am receiving here. Samantha and Alejandra are always so helpful in setting up the appointments and following up with me. Celeste, the dental assistant is so friendly and helps put any stress at ease before each procedure and Dr Jha is simply so kind and knowledgeable. All around I love Dr. Dental and I plan to use this service for a long term. read more

Let me start by saying that I absolutely hate writing bad reviews!!!! I had been going to this Dr. Dental location for years. I had an amazing dentist! She worked during her pregnancy but unfortunately didn't return after the birth of her child. I had no prior knowledge of my dentists departure upon showing up for my next appointment. I got a dentist that was unfriendly and rushed through everything. I just chalked it up to her having a super busy or bad day. A few months later, I had a teeny filling in my front tooth fall out. I made an appointment to have it refilled. Well, I ended up in the hands of the same dentist as my last visit. She told me she would not fill it unless I bought a $375 mouth guard from her because it was just going to fall out again. I asked if I could just buy one at Walgreens or CVS. I even offered to bring it in and show her. She said no!!! Can someone say extortion? I haven't been back, nor will I ever go back! read more

probably the worst dentist i have ever been to in my life. never in my life have I had a cleaning done and the dentist not even use floss. the total time spent cleaning was ten minutes or less, they also lied and said I have a cavity. it is sad that in dentistry the dentist have their own standards as to what a cavity is. I haven't had a cavity since I was 14. trust me pass on these people. they will ruin your teeth for profit. I felt like I could have done better myself. they also said I had a few stains on certain teeth but didn't bother to scrap the stains off. read more

I am sooooooo glad that I found Dr. Dental long time a go. So, Recently I had an appointment... just realised that Now, they are more strong and better than ever. WOW!!!!! They are such a great Professional people. I also feel blessed because the doctor Sharma is such a great, awesome Dentist. I actually got very comfortable with the whole team, and the feeling of trust was huge. That makes an enormous difference when you can trust. I am so proud of and thankful for those professional staffs from the dentist Dr. Sharma as (Dr. Dental staffs as well), as Samanta, Shirley, Yajaira. I am really in great hands, finally, thanks God!!! They are really extraordinary staffs. I so recommend Dr. Dental from East Boston, Meridian Street. Rozana read more

Very friendly , makes you feel comfortable and welcome, I recommend east Boston residents to go that dentist

Best Dentist you can go to. They do an outstanding job. Samantha and Celeste were very kind and helpful on my last visit there. Highly recommend this place. read more

I went there today with my husband and 14 year old son. It was thee best experience I have ever had at a dentist. We were greeted by the 2 receptionists with warm genuine smiles. They gave me paperwork to fill out and it was a couple pages long but you only fill out the highlighted areas which is super easy. We all had the same dental hygienist her name I think began with an L (ugh I hate when I can't remember!). She explained everything she did and was really gentle. She was pleasant and had an awesome personality. I had Dr. P who was pleasant and gentle, he explained everything that was wrong and the best plan of action to the best suit my needs. You can clearly tell that he really does care. We already have another appointment tomorrow for my son and I know he is in good hands. I can't say enough great things about them!!! read more

I went for a wisdom tooth extraction and have been in pain for three days! I called and was told the dentist would not be back until mid week. really!! However, i was told," I could go to the emergency room". I would not recommend this Mc Donalds chain of dentistry to anyone who would like to be spared the nightmare of their lousy dental practice. These types of place seem to pop up in socioeconomically deprived cities/towns. read more

I can say that each and every time i visit this particular location i receive exceptional services and treatment. I appreciate the receptionist very much as they always find a way to accomodate my needs whether its a routine follow up or an emergency. Dr. Z is an amazing dentist who always explains things thoroughly,effectively, and most importantly, with honesty! I started visiting dr.dental a few years back and have not once thought of switching elsewhere for treatment. My son, partner and self love it!!! I Definitely recommend anyone who may be unhappy with their dentist or dental practice for any reason to go and visit Dr. Dental at this particular location. read more

Worst dentist experience ever. The Indian dr was horrible. When the xray came out, he asked if any of my teeth hurt, I told him no, he asked if I'm sure, I told him sure, however I did mention I know I need root canal on 1 tooth. He just had to knock on my teeth with his equipment. I was so pissed! I told him it would hurt anyone if he hit it with a medal, & on top of it I already told him. AND there were more! I had a feeling to get up & leave I don't know why I didn't. I wish I did. It took him 5-7mins to clean my teeth, he didn't bother to floss. I know there are more then 1 doctor at this location, I wish I saw someone else. He is the reason I will never come back! I told the receptionist about it, she said she will let the office manager know. I guess she didn't or that nobody cares to call me. read more

THIS IS NOT A PROFESSIONAL OFFICE ! I will not by any means recommend anybody to be seen here. The staff is very unprofessional. The lady in the front , her name is Lydia, was very rude to me. She looked real irritated and did not look very pleasant to check in with. She did not make eye contact with me and did not have a smile on her face. I immediately thought this was probably not going to be a good experience. But i gave it the benefit of the doubt. On top of that, my appointment was scheduled for 3 pm. However, I did not get seated until 3:45. When I asked Lydia why I was still waiting, she said to me: "They'll be right with you" . She did not apologize and still, she did not have a pleasant demeanor about her. In my opinion, She should NOT be in the front because she will drive patient's away- like she did me. I finally got called, and overall the cleaning experience was brief. I saw Dr. Mirror for my cleaning (not sure of that's how you spell his name) and he was nice. However, i felt like he was rushing through my cleanings. I felt as though i didn't get enough time to ask him question regarding my oral health. The assistant, Max, seemed to be real attentive to me and providing me with answers which was real nice of him but I would rather trust a dentist's word over an assistant. Overall, this office is poorly managed, poorly conducted. The rooms were not too private and it was too much chaos. I guess you get what you pay for- $57. I will NOT be going back to this dentist office and i certainly do not recommend anyone to go there. read more

This is the most ignorant dentists I ever experienced in my life. One of the dentist started a root canal, she told me to come back in two weeks, then she went on vacation and she forgot that she didn't finished my root canal, she forgot that I have a temporarily tooth on, but that's not the worst part of the whole situation, that temporarily tooth was so bad that it came of wen I was rinsing my mouth. I called about ten times no one even answer the phone, a week later I finally got in touch with them, they said that there's no way that other dentist was going to finish a work that someone else has started, but the best was the attitude that the person who was talking to me, like everything I was going through it was my fault, I don't want anything free, if you are going to charge someone, for something, at list try to be professional, if I pay for some thing like that I expect to be well executed. Thanks for nothing, I will never come back here. read more