1. Walt's Small Engines

    0

    Toney, AL

    Walt's Small Engines

    5.0 (1 review)
    Closed • 8:00 am - 4:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Ask the Community - Walt's Small Engines

    Will they come pick up your rider lawn mower to be fixed and return it?

    If you're in our pickup area yes, call the shop for more information. Thanks,… 

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    D & J Small Engines - Titan Hd

    D & J Small Engines

    (9 reviews)

    My zero-turn mower needed service. I contacted D&J Small Engines. The gentleman I spoke to said…read moreit would be 6-8 weeks before they even looked at it, basically past the end of the season. I told him to put me on the repair list, but that I would call around in the meantime to see if someone else could look at it sooner. That is when the condescending tone kicked in. He said, "Honey, let me explain to you how this works. We pick up your mower and it sits here until we have time to look at it. We don't call you back when we're available to repair it". So I responded with, "so it will just sit in your shop for 6-8 weeks". He said yes, then without knowing anything about me or my personal situation, he said "why don't you talk it over with your husband and if he wants to do that, call us back and we'll pick it up". I'm divorced and in my sixties. I don't have a husband that I need to get "permission" from to get my lawn mower repaired. I ended the call and the more I thought about it, I became very p!ssed off, making a mental note to never to do business with them. I went to a competitor down the street. I was talked to with respect and got my mower picked up, repaired and returned in two weeks.

    I brought a brand new cub cadet in for repair because the deck came unwelded and had trouble…read morestarting. six months later they rewelded the deck, never fixed the starting issue, the blades were rusted and the battery was dead. I will never is the for anything else or recommend them to anyone else. They played duck and dodge every time I call

    Walt's Small Engines - outdoorpowerequipmentservices - Updated October 2026

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