Just want to say, the doctors here, are amazing.
Dr. Silas,…read morePatel Grimm, bridge, and ramsey, are our absolute favorite people to work with.
However, My fiancé's father died 2 days ago, and "Ravin mallory" the hospital coordinator or whatever her title is, has had zero communication in coordinating our C section, we have tried to communicate with her for almost a week with no answer from her.
on top of this, my fiancé's father died two days ago, so now we have to schedule the funeral with the C section, which we made very clear to ravin and other staff members. still, no answer or communication.
Today i finally got in touch with ravin, and she lied to my face saying she personally spoke with my fiance and informed her of the time and information we needed for the c section. which was a complete lie since i was with my fiance all day yesterday dealing with my father in law's death.
Once She lied to us, I was furious. I did curse at her repeatedly and demand to know the time of the c section.
she then stopped responding to me, and left me on a busy line on hold until the line went dead.
I called back asking the receptionist for help and ravin jumps on the line and rudely interrupts me again, and refuses to give us the time of the C section, despite being aware that we are planning a funeral for our baby's grandfather around this C section.
We are very disappointed that we were treated this way while grieving the loss of a close family member.
i do apologize for my profane outburst, but that does not excuse Ravin's coldness, unprofessionalism, hurtfulness, and disregard for my fiance, my son, and my father in law.
Again I want to emphasize, the Doctors here, treat us with absolute respect and dare I say Love when they handle My fiance and unborn child. We will be returning upon future pregnancies, with disdain and holding distance from Ravin, until amends be made by her.