The staff is amazing-any associate who helps you will go above and beyond with their personalized…read moreservice. They work together really well like a family and when they are each busy, they invite you to try on frames and to relax and just wait for the next available associate.. i've been going there for years and had many prescriptions filled and they are always $200-$400 lower than any optician or doctors office. They also look to see what are the best deals for you and your prescription with your insurance. Yesterday was probably my sixth or seventh visit there over the years and I got two pairs of prescription glasses for less than half of what my doctors office wanted to charge me for one! There's never been a mistake or an error and they always call you when your glasses are in. I highly recommend this business.

Best experience getting glasses I've ever had!…read more Prices are great, customer service is excellent, and frame selection is extensive. I highly recommend going to this location. Heather went above and beyond helping me get the best deal ever. I appreciate her help very much Jan S.

Great staff, doctor is amazing, all around great family place. You won't feel out of place here.read more

I became a patient with Dr. Greene after having an emergency eye issue. My usual ophthalmologist…read more's office was closed on that day and i was so grateful that he was able to take me in. After meeting Dr. Greene and his staff, and after having a great emergency appointment with him that day I decided to make him my regular ophthalmologist. He is a great doctor. Intelligent, personable, down-to-earth, fun, humorous, and treats you like a friend. He has the best chat - - always answers questions and offers up lots of important health information too. The staff is wonderful as well: warm and affable. My family and i love this place.

Admittedly, it's been a few months, and I can't find her name, but it was a hyphenated last…read morename...She didn't have a great "bed-side manner", but she told me that I "could wait until next year to get my cataracts taken care of". Well, that was the 1st I have heard that I had cataracts, and I told her there was no way in the world she was going to operate on my eyes. She said that she may not allow me to drive. Now, I can decide if I'm safe to drive or not. I asked her if she was legally required to report it to the DMV and she said no, but sometimes she does - well, first, that's illegal. That is against HIPPA. Second, I am NOT going to let anyone bully me into something I am not comfortable with - especially with SOMEONE I'm not comfortable with. For that, alone, I will never go back to them. Also, though, the visit before that, I think I got the wrong script for my glasses because the glasses I had were not good, and she said my eyes got better - I know for a fact that was not true. I still haven't gotten my new prescription...

First impressions: not good. I was referred here by HHC UC…read moreBerlin for an eye problem. I was placed on hold twice and when a representative answered, I was belittled by being asked why I even NEEDED an appointment and what time frame did I expect to be seen. After being placed on hold a third time, I was told that no such appointment was available and to look elsewhere. For a place that apparently exudes customer service, I felt absolutely none. Not a fan. If I could make it 0, I absolutely would.

Made an appointment fo 2 and waited 15 minutes after and finally left. If you…read moreAre not buying glasses forget it

Dr Loveland is wonderful, but her staff is AWEFUL!!! I was there recently to pick up my…read moreprescription and there was a problem with my bank card. The receptionist said VERY loudly how it was declined and embarrassed me. She said it 3 times! I was appalled, if I didn't need those lenses I would of left!

Had to go home and have a lengthy dinner with her family before seeing a very ill patient thus…read moredelaying care. Missed a kidney infection. Did not have proper equipment with her had to use family members. Was incapable of performing a simple straight cath. Huge hospice pusher. Was "willing to word correctly" to get medicare to pay for hospice. Patients did not have a qualifying diagnosis. Also is a hospice nurse at Masonicare, hence the yard sell for recruitment into hospice. Dumped her so fast. Btw, be forewarned. You must sign documents you won't leave practice without a lengthy interview. Bizarre practice.

Easy in and out. I have 20/10 vision, and have never needed glasses. I had to come here because…read moremy insurance changed and now they make me get my eyes checked yearly. Since this was my first vision test since elementary school, I didn't remember what to expect. They squeezed me in on the day after Thanksgiving, which was great, since I needed to get this appointment in before the end of the year; I was lucky that they'd had a cancellation. They were running on time. I did the tests, chatted with the doctor, and she said, "You're not even close to needing glasses." Then I was done. No complaints.

I switched from my doctor in Middletown because he didn't take my insurance and I had to pay $35…read morefor the visit. My insurance covered the frames at Boscov. Dr Loveland took my insurance and I was expecting to pay nothing. I paid MORE! My insurance covers $200 for frames. The cheapest frames I could find were $220. The most expensive frames at Walmart are $125, most under $100. The eye doctor didn't say anything during the tests. I asked a question and got a sarcastic answer. My insurance has covered everything for the past 30 years. This year I got a bill for $50. I called and asked what it was for. I was told the billing department would call me back. No one ever called. My Medicare statement said it was a test to see if I needed to wear prescription glasses. I don't need this test. I have been wearing glasses since 1962. I came in with glasses & they knew I needed glasses without a test. When I picked up my glasses the woman handed me the glasses and a cleaning cloth and said I was all set. When I got home I couldn't see the computer screen and had to put my old glasses back on. I've left the old glasses on ever since. I wore the new glasses about an hour. They never asked about what activities I do, like every other doctor I've been to. I was told I had to come back for a second exam to check my eye pressure, but the second exam was a test for peripheral vision which I didn't the first time. I was told i could leave & they would let me know the test results. I have never heard the results. Walmart is looking like a better choice. Greg G.

This is a review of AZO cranberry capsules which I purchased accidentally on Amazon when I…read moretouched the picture and it wound up in my cart,these days it's hard to return things to Amazon even though I'm a prime member.But when received It I was happy as it, I like cranberries they are high in vitamin c and especially good to take in the Winter when so many colds and the flu is going around.As humans unlike other mammals don't produce vitamin c it's important to take it several times per day,according to linus Pauling This product contains 25,000mg of cranberry fruit equivalent or 1 glass of cranberry juice.If you go on their website it talks about the other products it makes

Dr. Napoletano is a fantastic optometrist! She gives you her complete attention and there is a…read morepersonal vibe here that I much prefer to any of the other places where you're just a number. My impression was that she takes pride in her work and the care she provides. Clean, cozy, accessible office space. Highly recommended.

Dr Napoletano is wonderful. She listens to her patients and truly cares. Highly recommend her for…read moreeye exams and glasses. Samantha is very helpful when selecting glasses and answering questions.