It's fine. Easy to make appointments. Friendly folks. Don't like that appointments seem to take a…read morelong time (very chatty doc) and often I feel like doc is stepping out of bounds talking about other health and offering other health advice that is unsolicited. Recently tried to sell me on some other service which I didn't like at all.

Staff was knowledgeable and kind. Quick and easy appointments. Felt like docs really spent their…read moretime making sure I was fully taken care of

Figured out a problem I've been dealing with elsewhere - much better vision. So I'm happyread more

Completed our eye exams in July. Still waiting to get lenses for the last 6 months without any…read moreresults. Office hardly answer calls and they are very difficult to contact. Best to go somewhere else.

Helpful staff, excellent eye exam and communication about findings, great selection of framesread more

Start to finish everyone was amazing and felt so welcome! Loved my new glasses! Thank you so much…read morefor such great service!

My husband and I have gone to Champlain Eye and Vision several times and are absolutely impressed…read morewith their expertise and care. This is the best place to go for any eye problems (which I have many). They do everything for eye care except surgery and then will refer you as needed. My hope is that they will stay here for many years . This area needs to have this type of one-stop eye care option instead of being shuffled off to several places and waiting forever to get appointments. Can't say enough good things about this provider. They deserve 10 stars in my opinion.

had an old blurry prescription that was getting by with. I made an appointment and had a very good…read moreexperience and they made my prescription so good I have 20/15 vision again. I was so impressed by the advances in eye ware technology I expected the glasses I picked to be more expensive with all the lense features I ordered and I was so pleasantly surprised with the price for what I really wanted that I didn't bother to go through the option of pricing my second choice of glasses. only thing I don't like is the wait until my new glasses arrive.

Easy to schedule. Friendly knowledgeable staff. Great first impression. Got in fairly quickly.read more

Dr. Martell & Staff... wonderful! Thank you for caring for our family... great experience!read more

I have been a patient of Dr. Martell for what feels like eons- have always had a great experience…read morewith him but the staff is another story. They are rude and unhelpful. After ordering contacts, they failed to mention that they would not even ship for over 2 weeks. I told them that I was legally blind and could not see without them. They essentially said there was nothing they could do to help in the meantime (I offered to pay for trials or another contact that would ship faster). They referred me elsewhere. Won't be going back.

I was panicked that on the 4th of July, my glasses simply fell off my face after the fishing line…read morefor the lenses snapped. One day later, I walk into this particular LensCrafters and had the fishing line repaired within 10 minutes. Julie was a lifesaver. THANK YOU SO MUCH!!!

I am in such shock with what my wife and I just experienced in that store that I barely have the…read morewords. We went in to browse at lenses. A very nice communicative employee (I wish I knew the name) greeted us. There was an older gentleman also in the store and this employee was helping him. All of the sudden one of the optometrists jumps out from her exam room and yells, degrades, and humiliates the employee who greeted us . She said that the employee was rude to the older gentleman that was there. Her voice was loud and so demeaning. No way to treat any human. After the whole scene settled, the employee apologized to us for mean girl's behavior. We told the employee that we were sorry that she was treated like that and it was unacceptable etc. As we were telling the employee how awful it was that she was treated so poorly (and the employee kept defending the mean girl), mean girl busts into the showroom again and yells at us for defending the employee. My wife said to her that she could have taken her aside and quietly discussed any concerns. To that, mean girl said to my wife, "I don't give a f*ck what you think." I am so in shock that we were verbally attacked by an optometrist! The nice employee again defends her. She also said that the doctors don't work for Lens Crafters so it shouldn't be a reflection. Well it is. Anyway, we again told the employee we are so sorry that she has to endure this abuse on the regular and we left. We will never buy anything from Lens Crafters again. We thought we were on What Would You Do. I was waiting John Quinones to come out from behind!

Always had great service here. A couple of years ago when I started to have flashes in the corner…read moreof my right eye when I called they got me in i 45 minutes. When I recently started to have the same in my left eye again they got me in the same day. The office staff and doctor assistance have always been very friendly and helpful. The poor reviews must be the very few people who had some sort of issue. They of course have to make a name for themselves and complain on line.

Dr. Grayson is wonderful. Very pleasant and thorough. He addressed all my concerns and was…read morereassuring to me.

Went to see the Dr Hollop after I lost my prescription eye glasses while on vacation in Vermont. Of…read morecourse I had left my back up glasses and contacts at home! Dr Hollop saved my vacation by providing a set of contacts based on my eye doc's prescription. Thank you!

I started seeing Dr Jaremczuk after another area optometrist wrote a bad prescription (They had the…read moreastigmatism reversed for left & right eyes and refused to acknowledge the mistake even though the fluke was spotted & questioned by the office making my new lenses). I have never had more thorough exams or better explanations of my condition than with Dr J. He diagnosed a condition that required follow up at UVMMC Opthamology & the doctors there said his diagnosis and explanation was spot on and spoke very highly of him.