Can't beat the customer service at this location. As soon…read moreas I entered, I was greeted with a welcoming smile. From check-in to check-out, it was a memorable and positive experience.

Wow, Over Priced and for the Most Part Rude. If I had it to do Over I wouldn't Go,!…read more Great when you're Buying But after that you have to follow up with Them or it won't get Done.. No I Would Not Recommend Them!

My family is new to the area and I chose Allegheny Optical simply for it's convenience. I am now…read morevery sorry that I chose convenience over doing more research to find a better optical office. While the office workers are pleasant, they seem to be constantly confused about every aspect of their jobs. They gave me the wrong appointment time 3 times. Twice they quoted me the incorrect price for contact lenses and the order had to be redone each time. And, when I finally got my order, it was for the wrong prescription! I would highly recommend finding somewhere else to go for your eye exams.

Worst customer service ever. Had to go back multiple times glasses were incorrect. Glasses are…read morestill not correct will not go back.

Didn't wait long. Dr Sylvester is always great; he gives honest answers and Barry is very pleasant…read more, easy to work with and gives honest opinions about products. Everyone was very professional !!!

Everything was professional nothing to complain about. They do have kids frames, nice waiting room…read moreand friendly staff.

I went in to the Allegany Optical on Leitersburg Pike to have an exam and buy contacts. I had a…read morewonderful eye exam by the doctor and was given new contacts. When I saw the frames on display I also decided to buy glasses. The service I received was friendly and professional. I also thought their prices were great. I plan to return to this optical company.

My husband and I have been coming to the Greencastle location for a few years now. It's actually…read morenow called MyEyeDr but same business and people. The staff here is very friendly and always willing to work with you on your schedule and getting you in to be seen. They are all very knowledgeable about insurance information and if you have a question they are unsure about they take the time to find the answer. The doctors here are very professional and really take their time with you. They are all great with kids also. I definitely recommend coming here. They accept most types of payment. Welcomes are welcome and they will assist you if they can and may be able to get you in same day for an appointment. They offer a nice selection of glasses for the whole family including sunglasses.

I am going to try and make a very long story short. If you have Tricare and are looking for a new…read moreparticipating pharmacy stay away from Antietam even if Express Scripts website shows it is an active participant. If I could leave no stars I would. Just this week I found out that Carl's Drug Store (don't get me started on that) no longer was accepting Tricare. So immediately I got on Express Scripts to find participating pharmacies and found Antietam which I chose because of the excellent reviews (probably because they don't have Tricare) and the fact it is locally ran by a family. We try and support small town businesses which is why we chose Carl's Drug Store that proved to be a mistake. So I requested my prescriptions to be transferred from Carl's on Tuesday and never heard back. So today I finally called Antietam to see if my prescription request went through or if they have received any from my provider. They informed me that they no longer were accepting Tricare but I mentioned the website. They said it was a mistake and that they were dropped from the program. So I spent about an hour on the phone with Express Scripts who were looking into the matter. The very nice and apologetic representative even got her manager involved. On their end it noted Antietam was indeed still part of the program and it showed generated co-pays when they entered my prescriptions. Ultimately I was able to get my prescriptions transferred to Martins but would have preferred somewhere closer. So I called Antietam back to give them a heads up because I did not want other customers going through the same situation that I am. When I told them that I was on the phone with Express Scripts and that their program even showed what the co-pays were for Antietam, the pharmacist said it was impossible because they were not part of the program since September of 2021. When I expressed my concern that other patients would go through the same headaches. He finally informed me that they knew in MARCH that they were still being showed as part of the Tricare program. When I said they may want to call Tricare and find out what is going on his response was "their mistake, their problem". Antietam also informed me that Express Scripts dropped them from the program only to find out that they just did not want to meet certain requirements to stay active. It started to bother me the more I thought about it because they should have notified me immediately when I requested transfers that they no longer accepted Tricare rather then me calling back after hearing nothing. They have no interest in calling Tricare to confirm that they are still active participates of the program. They seem to not care about the Military or their families because they know that Tricare is still saying they are part of the program but they are telling new/existing customers they are not. They do not seem to care if they are inconveniencing customers by forcing them to go without needed medications. They lack any accountability and place all the blame on Express Scripts (Tricare). Since talking to Antietam to give them a heads-up that they were still part of the program I I called Express Scripts back to inform them the answers I received from the pharmacist. Express Scripts is going to try and make corrections to their website so others will not have to go through my experience. They also gave me the phone number and address so I can file a grievance against Antietam because they are knowingly telling new/existing customers they no longer accept Tricare when they are still being acknowledged as part of Express Scripts program but not doing anything to confirm their status. In the grievance I will state all the information in this review as well as they are aware of the problem but lack any motivation to contact Tricare to solve this matter because according to Antietam Pharmacy it is Express Scripts mistake so it is their problem. I am so glad to know that several Military Veterans, Families, and Active Duty Members are a problem to serve because Antietam lacks any accountability in the matter. People like my husband who have put their lives on the line and served this Country for people like the ones who run Antietam Pharmacy only to be informed they are not even worth the time or effort of making a phone call to confirm or deny their eligibility status of the Express Scripts program. Antietam Pharmacy like many others need to stop lying by saying they are dropped from the Express Scripts program when they just really do not want to serve anyone with Tricare. However they used being dropped from the program as an excuse to make themselves look better to the community. I will still support mom and pop businesses but I will not support liars who claim to support our Communities which include several Military Families when it is a bunch of B.S.

Small store with OTC medicines, first aid supplies, and knick knacks. Fills prescriptions very…read morequickly and pharmacists are very friendly and knowledgeable. Staff is helpful and nice. Accepts most insurances and usually has your Prescription medicine in stock so you don't have to return later.

I had been a long time customer of Allegheny Optical before it was purchased by My Eye Doctor. I…read morewas in need of a vision check-up and new glasses, and decided on Visionworks. I'm glad that I did! Bob completed a thorough vision check, and had such a positive welcoming attitude. The staff helped me to decide on frames that were the right fit for me, and I had a great selection of frames to choose from at good values. This was a great experience all around, so if you're in need of vision care, check out Visionworks! You'll be glad you did!

Excellent service Very friendly…read moreJust wanted my glasses adjusted after they were bumped