From the moment I walked in until the moment I left I felt welcomed, taken care of and I left with…read moreevery question answered that I had. I had a good experience here. I'll be coming back to pick up my trial pair and look into glasses.

Ok folks, I normally only do Food establishment reviews unless I receive exceptional or terrible…read moreservice from another type of business. Today's review is about terrible! I did business with America's Best over several years and purchased at least 4 pairs of glasses and two eye exams. Been a year plus and my transition glasses are scratched and needed new lenses. Sat down and the person read my file saying my last eye exam was only good for one year. (Normally two) and thus needed a new prescription at my expense. Needless to say I walked out disappointed and when I am not so busy, will buy them online for the same price. Buyer beware and confirm they are not jerking you around with a mandatory eye exam every year unless of course you have a serious eye problem that has been validated by another doctor.

Dr. Pugh is incredibly well versed in his field and friendly. He will help you in any way he can,…read moreand treats people very well. They other comment said he guessed on prescriptions and I think that may be a misunderstanding. He told me he always guesses, and guesses right-- and he knows he guesses right by checking it with the instruments. I've gone to Dr. Pugh a few times now and had a great experience every time.

Horrifically bad at his job. Straight out told me he guessed on contact prescriptions-knew I had a…read morestigmatism and deliberately did not put a perscription for my glasses. Also haggled me and tried to get me to buy contacts from him rather than Costco. He even called me a week later to again tell me not to buy them from Costco. Horrible!!

I have been a patient at CLR Vision for many years. I transitioned to Dr. Rigtrup when Dr. Siddoway…read more(prior owner) retired a few years ago. Dr. Rigtrup is a great optometrist. He is kind and listens to his patients. He stays up to date on the latest technology and treatments. The staff has always been very helpful, friendly and knowledgeable. I have never had a problem with my insurance claims. On the few occasions I have needed an emergency appointment I was able to get in the same day. My only complaint is the Provo office doesn't have all the newer technology that the Springville office has. Both offices are very clean and comfortable. I would highly recommend Dr. Rigtrup and CLR Vision.

My wife and daughter see Dr. Chad Rigtrup. He is amazing. He is very kind and caring with them…read more His bedside manner is wonderful. He is also very knowledgeable. I am an NP down the road. When I have a patient that comes in with eye problems that I have a question on, I always refer to Dr. Rigtrup. He's fixed them every time.

Ordered a pair of glasses and they arrived 10 days later. When my wife put on the glasses she…read morethought they were off. She told the technician they seemed not quite right. The technician said to keep wearing them for a few days to get used to them. But did as instructed and wore them for a few more days. Finally my wife went back and after my wife insisted they test the prescription, the discovered they were not the right prescription. So they called the lab and ordered another set with the correct prescription. TEN DAYS LATER she finally had the right pair of glasses. This past weekend, my wife thought she lost her glasses. She called to inquire about if there was any guarantee or if she could get a replacement on discount or something. She also wanted to know how long it would take to get a new pair of glasses. She was told there was still a TEN DAY lead time for a new pair of glasses. She was also told there for no insurance, discount or any price breaks. She would be charged the same amount (MORE THAN $400) for a replacement pair. She thanked them for answering their questions. The next business day we got a call from the place we had been at this past weekend saying they had found her glasses. We called in to Advanced Eye Care and left a message because it was after hours. We told them that we were super happy that we would not be needing any replacement glasses after all so not to worry about ordering a new pair. This was 24 hours after our phone call with them. The next day, today, my wife got a follow up phone call from them. They said that the glasses had been ordered and that they were almost completely finished making them. So she would have to pay anyway. She was flabbergasted that they had: 1 - Ordered a replacement pair of glasses without her coming in to sign anything. 2 - That not all of the sudden glasses are almost completed in 24 hours when previously they had estimated 10 BUSINESS DAYS 3 - Would not cancel the order they had made without her consent. I called in to discuss as English is not my wife's first language. I hoped they would be more reasonable. They were not. I talked to Karen first and she quickly transferred me to her manager, Mari. I was told by Mari that the lab has jumped on getting these glasses made and that because my wife had gotten glasses made at that label in the past. She said they already had her 'prescription on file. Also she said had a right to bill us whatever charges they wanted to because of the following: When my wife came in for her first eye exam she has supposedly signed something that agreed to let them charge us for anything they felt we had supposedly agreed to. She acknowledged that there was never any written agreement and that the whole thing was based of of Mari's understanding of one phone conversation. Mari said we would hear from their lawyers even though they were the ones who jumped the gun and ordered glasses without written authorization. She then asked me "I don't understand what you problem is?" Mari ended up hanging up on me mid sentence. Mari and I only spoke for less then 5 minutes total. Needless to say, We would not recommend them to anyone in the future. We have had a very negative experience!!!!!! NOT RECOMMENDED!!!!! They might order something for you and attempt to charge you for it.

Ever since we've been married my husband has insisted we make the drive to Vernal to see his eye…read moreDr. FINALLY last year I convinced him to try Dr.Jones (mind you we've even to a few different ones over the years with no success) and he is comfortable and happy with the service and treatment he has received at their office. The staff is always so friendly and you can tell they really care about their patients. Highly recommend!

Horrifically bad at his job. Straight out told me he guessed on contact prescriptions-knew I had a…read morestigmatism and deliberately did not put a perscription for my glasses. Also haggled me and tried to get me to buy contacts from him rather than Costco. He even called me a week later to again tell me not to buy them from Costco. Horrible!!

I've been here a few times, and it's always a good experience. Very professional, clean office,…read moremodern equipment, and the staff and Dr Mendenhall, take care of patients respectfully and quickly. I found the exams and results to always be top notch. I've been to see other eye doctors in the valley, and Salt Lake, I prefer going here. I highly recommend them.

Love this place!!! Super professional and kind , got my…read moreappointment for my glasses prescription and I was out in no time really fast. Got my glasses in less then two weeks.