Really enjoyed their excellent customer service. Staying safe / healthy is their primary focus. The…read morestaff is friendly and professional. I've been 3 times and have been treated with total respect. They listen to my wishes and analyze my needs for a winning outcome.

Well I just went in because I'm working with ProPetro and they gave me a voucher to get a discount…read moreon "safety prescription glases" once you are here you realize that you are going to be assaulted! You have no variety to choose from and once you decide for the "less ugly ones" they fly all the way to $500$ and the voucher was just for $200 so you have to manage to pay that overprice sh**t just because they know you need it for work.... I did not feel like a happy customer but a hustled one! Sh**tty place. Bad feeling

Fast exams, in and out within 30mins of being there after getting out frames. I appreciate the…read moreservice. But I didn't see how it was BOGO with the amount I ended up paying at the end of the day

Don't believe in the promotions, went in for an eye exam, all virtual no doctor, whats the use of…read morehaving a office, however, ended up paying $1300 that's shameful with the promotions at $79, just the basic frames alone are $199, they say 7 days, called back at the 7th days, no glasses they said wait another 4 to 5 days cause they are coming from a different country, if I would of known that I would of went else where, beware of the scam

Hell will freeze over before I go here again. I had my eyes examined here. - and I have been…read moregoing here several years ...they didn't have frames so I went elsewhere to get glasses made. Vision was blurry with new glasses....went back to place I got them and they said they were made to prescription. Went back to Odessa Vision Source this morning to have them check the glasses there and was told I would need an appointment with the eye doctor to have them checked - note I didn't want my eyes checked - I wanted to confirm my glasses were made to the prescription. Got to office and made appointment on line...they called this afternoon and said the prescription was correct and that my vision would be blurry due to cataracts. Well I guess I don't understand why I can see better with my old glasses than my new ones.....you would figure my cataracts would be worse since my old glasses are over a year old. I spent 480.00 on glasses I can't see with.

The reviews for this place are way off in terms of its usual value. This is my eye doctor and I…read morehave had a lot of eye doctors over the years. Dr. Jackman is as good as any I have had. No, it isn't the cheapest place in town but I need a more thorough eye exam than you get at the cheapest place. And yes, you have to wait for the glasses. I have to wait anyway anywhere but you can take your prescription to another place if you want. Bottom line, if you need a good thorough eye exam, you will get one here.

I've only had my glasses for a month and a half and the screw already fell out. After being a…read morecustomer for two years, they refused to fix something that simple. Instead, I was told I would have to buy new glasses. Very disappointing experience and poor customer service. I will definitely not be coming back. If you're thinking about getting your glasses at Visionworks in Odessa , I highly recommend going somewhere else -- you'll likely find better prices and much better service. Update, the same day I went to "eye smart " and they fix my glasses(for free) luckily because I need them to drive; they couldn't put the original screw because the lady from vision works didn't return it.

Great customer service from a young lady. She right away submitted my paperwork super fast and…read moreeasy. Took like 15 minutes to get my order in.

I really like the service at this place. I needed a replacement pair of progressive lenses; The…read moreprice here was 1/3 of that of one of the big chains. I got a great pair of Wide Guyz. The frame fit perfectly and the lenses work perfectly. I may have to keep coming back here again and again

Beau at PWO is outstanding in service and value! He is happy to work with you to get your exact…read moreprescription and options at the best possible price. He checked my new prescription against last years' and saw an unusually large change, so he suggested I use an old set of frames to determine if the new script was accurate. It turned out that it was but his suggestion could have saved me significant expense for the wrong glasses. As it was, it still saved me the cost of new frames! A personable local guy providing personal service that's better than the national chains.

We have gone there to purchase glasses several times, both my husband and I…read more They are very knowledgeable and experienced and know the questions that need to be asked. They know how Insurance works and I've never been asked to pay anything else after I've left that office and paid for my glasses. The glasses are ready for pick up fairly quickly, even if like my husband's prescription, is a little extra to have to deal with. As long as they accept my insurance, we will return for regular glasses and sunglasses.

Horrible experience at the optometrist office. RUDE all the way around. Front office ladies not…read morevery friendly and don't get me started on the Dr. just plain RUDE! Do NOT recommend.

I do agree with previous commenter that the dr is arrogant. He was very nice the first time I went…read morebut had a sense of authority. This last visit he made me feel stupid anytime I opened my mouth. I don't particularly care for Dr Lassa but it's a good selection of eye frames and other staff have been nice. He actually helped me, my previous Dr had me in eye glasses and contacts that were DOUBLE my should-of-been prescription. I had almost given up on contacts before him because the same previous dr had me in a lens that was too small for my eye. I had been having major burning during and after removing my lenses. While he may be a little arrogant at times, he is quick and good. :)

The girls in the office do not tell you everything when you make the appt…read more I told her I needed a contact lens exam. Then she asked me what brand I use. I was curious as to why she needed to know the brand, but she didn't tell me. When I got to my appt they had a form to sign that requires you to purchase two boxes of contacts through their office BEFORE they release your contact lens prescription. No, thank you. Doctor's offices charge too much. I buy mine at Sam's or some place comparable. Besides, imo, it's dishonest to not tell this info up front especially when directly asked about contacts. I left without seeing the doctor!!

Had an appointment scheduled for 2 weeks. I was completing a job build in Colorado and planned to…read morestop to get my eyes checked. I've been on the road for 2 days to make my appointment on time. I arrived only to be told that the doctor was not in today. I did not receive a call or text to reschedule. Their only response was "I'm sorry". I planned my trip to make sure I keep my end of my appointment. The doctor should do the same. People have lives and their own schedules and the doctor should respect that by keeping his appointments. I will not use this doctor. Poor management.

Dr. Munoz is the best eye doctor in this area. He is extremely knowledgeable as well as attentive…read moreto his patients. He also has the best ladies who help in your glasses selection.

So, after having the worst experience ever with Visionworks, I went in search of a new place to get…read moremy exam and possibly switching to contacts. A friend of mine recommended Americas Best, wow, BEST ADVICE EVER! I didn't get half way in the door and was being greeted by a gaggle of young, smiling, cute ladies; now I know how Tony Stark feels. I go through the eye exam with Dr. Endo, awesome guy, and move out. To a room to be shown how to install and remove contact lenses, this is. Where the fun began, Luna was running wide open,cheery, and wonderful, but Maraiz made the who.e trip to Odessa worth it. She was informative, patient, and very helpful. She has a great sense of humor; I was facing her and got turned around so i accidentally put my left contact lens in my right eye, trying to explain I was confused and not an idiot, we explained it to Luna and she had a big laugh. These young ladies were absolutely incredible, answered every question, told me I was doing fine, even though I knew I was struggling, they stayed positive and wonderful. You really need to switch over to Americas Best, trust me, you will not regret it, these ladies treat you better than family, or at least better than my family ever treated me. They are on 191 at loop 338, Academy parking lot just to the east. I will forever drive from midland for my eyeballs now.. THANK YOU MARAIZ AND LUNA!!

Review of My First Visit to America's Best…read more This was my first time visiting this location, and unfortunately my experience was mixed. I was scheduled for a 12:00 pm appointment and arrived early at 11:50 am. Someone who arrived several minutes after me was taken in first. When I asked why, I was told they had an earlier appointment, which didn't make sense based on the timing. When I was finally called in for the pre‑exam, the woman who assisted me was incredibly pleasant, patient, and made me feel comfortable. I really appreciated her professionalism. However, the experience changed when I was called into the main exam room by a woman named Oni. From the moment she called me back, her attitude felt dismissive and lacking compassion. I tried to explain that the glasses I'm currently wearing are not allowing me to see properly, but she cut me off and told me to wait and explain it to the doctor. The doctor, on the other hand, was wonderful--very understanding and attentive. She immediately recognized that the office didn't have my prescription and agreed to order the correct lenses. What bothered me was that Oni seemed ready to let me leave with the terrible vision I came in with. Only after I insisted and made it clear how unsafe it was for me to walk and drive like this did she finally message the doctor. Eventually, she gave me temporary contacts that were close to my prescription, but it felt like pulling teeth to get basic care. I left feeling upset because compassion should be part of the job, especially when dealing with patients who rely on you to see clearly. Not everyone realizes how much a small act of understanding can mean. I made sure to get her name because the difference in attitude between staff members was noticeable.