Dr Huntress and his technician were both professional and friendly. They spent the time to be…read morethorough and answer questions, gave me options, and explained the scans of my eyes. check in went smoothly and the waiting room is clean and comfortable.

Very professional, courteous and competent staff, and the doctor was great! BUT...I had a ginormous…read morescratch on one eyeglass lens, and ordered a replacement. They told me 7-10 days. It has been over a month and the lab says my lens should be here on Monday. I am NOT a satisfied customer. But, at least it was ordered under warranty. If I had paid for the new lens I would demand a refund.

The team at Bentonville Eye Care was very professional and very efficient in their care. I was in…read moreand out in 30 minutes and found out for the first time I need glasses. The team was very helpful in finding me a pair of glasses that not only fit my budget but also looked good on me. I am very grateful for their care and would recommend in a heartbeat.

We are from California and we're on vacation in the Ozarks when my significant other lost her…read moreprescription eyeglasses near Branson. Unable to find them, we called around for an optician and found Queen City. They were able to take our replacement order over the phone, asked me to text a copy of the prescription (which thankfully we had with us) and then drive in the pouring rain to Springfield. Within a hour we got to the store, picked out frames and then waited just 15 more United to get complete glasses. They were literally faster than the McDonald's next door! Great service and great expertise. Highly recommended.

I have been a customer here for at least a decade. Over the past 5 years care has increasingly…read moredeclined. I understand that price is changed with insurance but they would zero my account out every single time on one pair of glasses. Recently they told me my glasses would be completely covered but then they told me I needed $47 to get my glasses for $57 to have the mail to me and I live in the same city. The glasses that I got in August last year are missing rhinestones and when I tried to push the thing of the bridge of my nose the glasses broke in half. They will not replace the frames. Which are a cheap pair manufacturer product with inflated prices. I called them and told them today that because of treatment and decline in quality that I would not be coming back she said okay thank you have a nice day and hung up. I will never go back here beware

One Star I had a terrible experience with this eye clinic…read more They initially told me they accepted my insurance, but later sent me a bill for the full amount. When I tried to resolve the issue, the billing department was never available to speak with me. Instead of getting any help, I eventually received a collection letter--with an additional $80 fee added on top of a $190 eye exam. Also, the exam was done on 4-9-25 and the account was sent to collections on 6-9-25. Very disappointing and unprofessional. I would not recommend this clinic to anyone.

I had great service at Sunshine Eye Clinic. I worked with Optician, Kirstin who gave excellent…read moreattention to the problem I was having with my eyeglasses. She went above and beyond to help me. I can't say enough positive things about my experience. She definitely takes pride in giving the best service. I will definitely be buying more glasses here. Not all optical clinics are the same.. This clinic cares about the clients and it shows with their staff.

They always take care of me. I just walk in and ask for an adjustment for my glasses and they…read morealways help me out. This time the nice employee was Allison and and she left my glasses like new. That is why I always buy my glasses at Eyemart Express. Siempre me cuidan cuando los visito. Entro y les pido que me ajusten los lentes y me atienden de inmediato y con una sonrisa. Esta vez quien me atendió con cariño fue Allison y me dejo los espejuelos nuevos. Por eso siempre compro mis lentes con ellos.

OWNERSHIP please read!!!! If one of the owners, GM, or CEO…read morecame in to this Eyemart, they would realize how understaffed this business was. They would realize how frustrated customers were for the wait. This also makes the working environment tough, especially if you are constantly having to deal with upset customers. My advice would be hire a couple part time employees to work the front desk to help the staff and who can adjust glasses, fill out repair orders, and handle pickups! There are Only 2 Eye marts in the NWA area, Put in a 3rd and 4th more money to be made. #ProblemSolved

1st time getting eye exam and glasses....top notch service. Dr. Kate Landis is genuine and cares…read morefor your well being. Highly recommend.

i will definitely not be back. Got new prescription and glasses but the lenses weren't right, they…read moresaid to take them for a wee and let my eyes adjust. still not good. returned them and they called a week later said that they were done. again, didn't seem right but was told to give it some time. stireturned again and they told me they already fixed them once and they won't do it again. new glasses have been in a drawer since and I'm back to the old ones

Before we dive into the specifics, know this: If you're the kind of person who doesn't mind paying…read morea little extra in exchange for great, prompt service and aesthetically pleasing surroundings, you will probably enjoy your experience with Vision Clinic. If, like some of the negative reviewers on this listing, you are shopping for a bargain, you should look elsewhere. As far as optometry services are concerned, I've clearly thrown my lot in with the former group, having been a customer here for three consecutive years. And it's not hard to see why: the staff run one of the tightest ships I've ever seen, with a wait time that never exceeds 10 minutes, and the wait itself is made more pleasant than usual by the comfortable surroundings of their visually impressive offices. That said, I have never purchased frames from their opticians for precisely the reasons mentioned by other reviewers - the same quality is available elsewhere at a far lower price. That holds true for contacts as well, BUT if you need some in a pinch, there's a good chance Vision Clinic will have them in stock, whereas their competitors often have to order them, which obviously means more waiting. It's a truism of our time that convenience and pleasant experiences often come at a premium, and that axiom certainly holds true for Vision Clinic. But on balance, I think you'll find that the organization's positive traits are worth their costs in the end.

I initially scheduled my appt and my daughters appt back to back at vision clinic Springfield. I…read moreasked repeatedly about bringing my 3 year old and shared her background, what she went through as a micropreemie, and making sure they would be qualified to work with her and understood what needed to be done. I was told, yes ma'am, yep! Yes, we can do that! Absolutely. Don't get me wrong I LOVE my doctor that I see for myself as an adult but I think it's ridiculous that the staff didn't know how to work with my child. I literally had to take charge of the appt because they asked my daughter what letter is this? SHE JUST TURNED 3. Sweetie, can you tell me what this line is?? Nope, I literally took control and said can you show them where the birds are, the cake, etc. they tried taking pictures of her eyes and couldn't even do that. This appt didn't look remotely close to previous appts I have been at. I suggested multiple times, we can move forward with dilating her eyes but they weren't comfortable making her more upset. On top of that, we were referred to another doctor within the same office but didn't give the option to schedule. I had to call back and schedule. Why was I told that they could take care of the appt and walked out feeling so frustrated and upset. I still had to pay for her visit and we couldn't even get answers. Now to move forward with another Dr in the office and it's a "medical" visit and I have to pay more again when I should have gone to her in the first place. I'll come back as a patient because i love the doctor that I see but I have such a bad taste about how these tests went and how I took charge of the appt because they didn't know how to talk to my child to get the answers they need. They should have pointed us in the other direction instead of wasting our time.

Great service inside the store. There are a lot of different frames to choose from and in different…read moresizes. One of the cons is if you need to talk to someone in the actual store, location, you can't reach them. Your call is directed overseas and they will not put you through to the store where you are doing business; I really don't like this. I like to be able to talk to someone that I have talked to inside the store not someone who I have trouble understanding. I did not have a complete prescription from my optometrist's office and had to get that and was told that I could email it to someone inside the actual store. Now I cannot make contact with that person and I want to see if my prescription has been received. This is an edit to the original review. I have been contacted and a CS manager with Warby Parker is helping me work through this situation.

Great service, excellent selection, and prices are way below what I have paid in the past. They had…read morerow after row of choices and the ability to show different colors and widths. Best of all, they take my insurance where most places won't.

The hut happens to be a favorite of my husband's so I usually tag along. I've been to so many over…read morethe years, but most recently I stepped in the Branson Landing location. It was quaint & as is customary of them all it housed quite a variety of designer sunglasses. Unlike my husband I'm just not feeling paying hundreds of dollars for a pair of sunglasses (I don't care who's name is on them). To be honest, I don't get all the frills and thrills of how they're made and what this one does or what that one has. It's just not that deep. As for the staff, the salesman was young, cool, well dressed (quite mature for his age) and carried his own unique swag. He was articulate and knowledgeable of each pair of sunglasses which is pretty impressive (seeing this isn't often the case with the younger generation these days). He wasn't overbearing and gave us our space to browse around and was available when needed. I'll sign off by saying that I know there are lots of folks that are into their shades and price is no big deal. If this is you, hey I'm not rain'in on your parade. Stop in and check out the newest and truest in the line of designer eyewear. As for me, I'll keep on steppin'.

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Branson Sunglass Hut at 305 Branson Landing to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.