My son and I needed our glasses adjusted today. Jay…read moreBlackburn and all the staff at McBride & Blackburn Opticians are awesome. Always get the best customer service every time when purchasing glasses and needing any adjustments made. They know their stuff! Never go anywhere else.

This is hands down the best place in Lynchburg for any of your optical needs. Jay put my first pair…read moreof glasses on me when I was eight and then helped me work through getting contacts later on. Now I am thirty three and still get all of my glasses and contacts through them. They are truly family and will make you smile anytime you walk through the door. I'm grateful for all that they do :)

We were in Lynchburg for our grandson's graduation when my husband accidentally broke his glasses…read more We stopped at another eyeglass place but they couldn't help. Luckily an angel appeared telling us to go to A.G.Jefferson. We were welcomed by Sheila who looked all through their frames and found 3 different frames that his lens would fit into. In less than an hour he had new glasses to get us on the road! We cannot begin to thank Sheila and A.G.Jefferson enough!

Friendly and prompt service. Amanda was very helpful. (She even fixed a minor problem with my old…read moreglasses so I could use them more comfortably as a spare pair.) Have had my new glasses about 3 weeks now and love them.

Do not ever expect to receive your glasses if you have to have them sent off for repairs. My sons…read morehave been gone for over a year and now mine have been gone for over 4 months. They will never return a phone call. Don't ever expect them to care. It doesn't matter how many text messages or messages you leave they will never call you back. And you can't get them to answer the phone at all unless you use the appointment line.

The Dr. in Collinsville VA was good but absolutely clueless about other surgery eye care…read more providers. Someone did call me , but said just to call her, no mention of laser surgery in Roanoke the very next day. Got no receipt or glasses Rx after the visit for a complete exam. They said they gave me a receipt, but they did not. I had to idea I was being referred to Vistar, and when someone just says call me, what am I supposed to think? This place is disorganized and cannot figure out how to run their own office. I had to talk to a supervisor twice and she mentioned oversite? Legal oversites are rarely oversites. I felt like I was visiting the bad news bears kids team.

I have found my new eye exam place! Wonderful experience from front desk, to eye exam, to…read moreselecting eye glasses and checkout. Very warm and kind office. I let Dr. Robinson know that she was a very good Optometrist. She's soft spoken and patient. She answered all my questions and educated me during the visit. Thank you and I have let my wife know that we have found our new eye exam office.

I am so happy to have found Dr. Robinson. She gives a very detailed eye exam and you don't feel…read morerushed through. I highly recommend her.

I had an issue with my eye and needed to get seen. They were able to fit me in same day I called…read more All the staff were professional and delightful. I was able to get a follow up appointment that would also serve as a yearly eye exam. I needed a new prescription and found the frames I liked. My glasses were ready within a week. I can't say enough good things about my experience. You should feel confident in going here.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.

Using this service for over 10 years. Professional and friendly service . This office has always…read moreprovide me the care to monitor and maintain my eyes

Great visit with Dr. Wilson! He's always very attentive and kind. I love frame selection and the…read morestaff is wonderful.

The employees r super sweet and helpful. Made me feel very comfortable. They answered all…read morequestions and I had my glasses ordered quickly. It would be nice if there were more designs to choose from .

1st time in 50 years of wearing glasses that their prescription is only good for 1 year. According…read moreto state by state information - it should be (& has always been) 2 years. Seems like corporate/physician GREED to me.

For some reason my insurance wasn't coming up when I first came to FFEC and it took some time but…read moreeventually they figured it out. I got my examination and my prescription and that went well. They didn't have frames that I liked so I went elsewhere. No problem. My girlfriend and I noticed the woman who was helping us was being oddly passive aggressive but we ignored it and went on about our day. I find frames I like someplace else and the woman who was helping me get set up called to ask for help from someone from FFEC and whoever answered her was very rude to her, ended the call abruptly and made her cry. Not sure if it was the same person as before but I think I know the name of the person but I won't say it in case I'm wrong. Disappointed in the staff but the doctor who examined my eyes was very nice and professional.

I needed a new place for all my eye appointments (being a college student who lives in…read moreMichigan...trying to plan appointments over Christmas and thanksgiving break was too difficult). This place was excellent. The staff was so kind and the doctor very knowledgeable. I appreciated that they explained to me exactly what was going on with my eyes (as in, explaining what it means to be farsighted, how it causes extra strain on my eyes and why it makes them burn verses just saying "looks like you're far sighted. Let me try to sell you some expensive glasses now."). Anyways, I'll definitely be back here for my next check up.

I experienced poor customer service when trying to obtain a copy of my glasses and contacts…read moreprescription. I felt as though they were upset that I had called to ask for help.

As soon as I arrived went to the reception desk and discussed the types of eye exams offered as it…read morerelated to cost and insurance billing. I was very clear that I only wanted the standard eye exam for $10. Once the doctor get through with my exam, she asked about my current contacts, asked if I'd like a trial pair of something that would be an upgrade just to try out- I said sure. I went and put them in, said they were fine. This was less than 90 sec. When I get up front to pay and close out, sure enough they they tried to charge me the bulls**t $60 'contact lens fitting' copay that I specifically said I didn't want. I said no, stated why, and I only paid the standard fee of $10. This scammy, slimy way of doing business is so foul and off-putting that I don't have much desire to ever return to this place. Don't try to up-charge people in some backhanded manner and pretend it's policy.