Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

I chose this clinic after changing insurance and based on strong reviews, but my experience was…read morevery disappointing. At my exam on May 8, I asked whether my prescription had changed and was told it had not. Based on that, I purchased a one-year supply of contact lenses without being given trial lenses. Within days, I experienced persistent migraines and blurred vision in my left eye. After returning on June 15, I was told my left-eye prescription was incorrect and it was adjusted. This confirmed the original lenses I was sold were not correct. I also had to repeatedly follow up to get updates and resolution, and communication throughout the process was inconsistent. When I asked about a refund or replacement for the incorrect lenses, the response was unclear and the issue remains unresolved. Overall, I did not feel the care, accuracy, or follow-through met the standard expected from a vision provider, especially when prescribing and selling a full year of contact lenses.

Clean. Bright office. Fully staffed. Personnel are pleasant. Carry celebrity and fashion name…read morebrands. Convenient location on major street in Athens. Parking lot seems adequate. Seems more expensive than other similar services in the area Very expensive for sending replacement glasses if you need them mailed in the US---I was told overnight delivery to a US address would be $80-$100 , so we used US Postal Service overnight for $34 (and that included $200 insurance).

When I moved back home from working in Atlanta, I needed to find an eye dr, and went with Clemson…read moreEye for three years. I was SO over the checking in electronically; checking in on computer before you come, etc. etc. I went to Dr. Graves at Family Vision in Clemson. I could not have imagined the difference in a vision center!! Night and day!! They actually answer the phone when you call. A person checks you in! I did not feel that Dr. Graves was "rushing" the appointment. It didn't feel like a quick rush in and rush out. He was SO much fun to talk to. Mostly about cars. Oh, I didn't know you were from the Dakotas. I worked up there and lived in Jamestown ND. If you want the feel of making an appointment and seeing a doctor that cares without all the MY CHART stuff. This is the place. And, the gentleman in the vision center. Absolutely spot-on with the service. Also very fun to talk to. Excellent employee.

Best optometry experience I have ever had. Very thorough exam and all charges were transparent and…read morereasonable.Dr. Morris is outstanding.

Tanger Outlets Commerce - Where Reviewers Are Many, But Enforcement Is... Selective…read more As someone who reviews shopping centers often--on both Yelp and Google--I've come to expect a certain level of consistency, especially from a well-established outlet brand like Tanger. Usually, sharing photos and feedback is welcomed. Encouraged, even. At Tanger Locust Grove, I posted a review with photos and was personally thanked by the owner. But at Tanger Commerce, I discovered something quite different. While taking a few standard photos during my visit (like I've done at dozens of malls - some with almost 100k views), I was approached by a security guard, followed from across the complex from Nike to Marshall's, photographed, and informed that photography is prohibited unless I had a press or media pass. When I identified myself as a reviewer, hoping for some clarity or even conversation, I was met with suspicion and stone-faced enforcement. My boss makes me enforce this rule I was told - leaving me wondering who his boss is, as from the owners replies to other posts it clearly isn't them. Here's where it really gets confusing: a multitude of other reviewers--on both Yelp and Google--have uploaded photos of storefronts, interiors, signage, merchandise, and even selfies at this very location. Entire photo carousels exist, ranging from fashion displays to food court visits, without a whisper of consequence. One reviewer even uploaded 14 photos on Google and was publicly thanked by management for their "great review" and "wonderful experience." only a month ago. So I ask: if photos are truly not allowed here, why is enforcement only aimed at some of us? Why the inconsistency? And more importantly--where are the signs? None were visible. No policy posted. Just a sudden switch from shopping to being surveilled. Reviewers, take note: If you're documenting your experience, know that Commerce enforces its "rules" selectively. You may be ignored like the 50 reviewers before you--or you may get followed, photographed, and reminded you're not welcome to record your visit. P.S. - I'm not being paid for my reviews, nor do I have anything to gain from this. I just enjoy helping people find great places to spend their time and hard-earned money. But this place? This wasn't it and recommend it I do not.

We love the selection of stores here. Our favorite stores are Marshall's, Torrid, Crocs, and Bath &…read moreBody Works. You can find some great deals at Rue21, and there's a game/hobby shop down in the corner by the cookie place that is super cool!

Their products r always great produce is fresh and reasonable Clothing is great price and good…read morequality. Gas is always cheaper there to other stations

Changed my initial review due to another associate I worked with when I purchased & picked up my…read morefinal glasses. She actually was the same woman who passed me to the rude guy. She ended up being so nice & VERY patient. She was honest about how the frames fit my face & waited for a while until I FINALLY decided to purchase a 3rd pair- NAVY GUCCI & I LOOOOVE them. My only for REAL issue at the Buford Costco Vision Center is there are no chairs or benches for folks to sit. The wait can be 30++ depending on how busy they are. They need a small area for thise who need a chair. Leaning on carts is not fun! They redeemed themselves & I HOPE that other guy had a chat with the manager I told.

Dr Jennifer Cousins refuses to give me my prescription for contacts and glasses after I paid for my…read moreappointment and contacts lenses. I'm 62 years old and never had to have an eye doctor look to see if my contacts fitted. Keep on mind she to me she duplicated my old prescription because my eyes did not change.

Had a cancellation and got me in. The doctor was very nice and thorough. Explained more than any…read moreother eye doctor I have used. The front counter helped me order glasses and were very nice and professional during the pricess.

Another visit to get my frames tightened due to a loose screw…read more And, another "Man, were they crowded" day. But, this time, they had only 2 techs working, 1 who was training with Cathy. Still great place, and definitely recommended. Going to be going back for new glasses after the first of the year

A very pleasant experience at Cathy's Eye Care today. i was…read morea walk in to get lenses for current frames, was assisted in a very timely manner and provided professional service at very affordable price. My new glasses will be available for pick up in 2 days. Fabulous! Huge selection of frames as well. Will definitely be back and refer my friends.

After being convinced to use insurance to pay for a year of contacts, and pay full price for…read moreglasses. the office ordered the wrong contacts and when I called to say that I needed the problem solved they told me it was out of their hands. I ordered daily use contacts and had been using them as such, to find out they ordered monthly use and I have unknowingly thrown out half of my contact. I was told I should have known better even though this was my first time having contacts in a long time. I made the mistake of assuming they ordered what I had requested. Let me save you the hassle, if you go, use your insurance for glasses or get screwed because they DO NOT care about people who don't have money. if I could give 0 stars I would.

Dr. King is the best nothing beats an independent doctor. He also knows eyes better than anyone…read more You can tell by how the repeats keep coming.

The doctors are great and the staff is generally courteous. The offices are nice…read more However, if you are trying to make glasses or sunglasses that are perhaps not the most straightforward - like aviators with a high base curve, their lab seems to struggle with craftsmanship in making them. I have use these same frames (I have a couple) to make lenses with almost the same prescription with other offices and the results have been great. The sunglasses I received from this office had a noticeable "fishbowl" effect. My other pair with the same exact frames and almost the same prescription were cut and produced very nicely with no problems. What actually bothered me was the response when I raised this concern. They repeatedly said this is due to my prescription and the curve of my frames even as I showed them the much better crafted lenses in my other identical frame - demonstrating it was possible to produce lenses for this frame without the problems that it had. When I asked if they could ask the lab to produce quality similar to the pair I had they basically said no. In other offices, without my even having to make that request, the staff told me they noticed the curve of the lenses and that they would personally call the lab and direct them to ensure the lenses were produced without the fishbowl effect and fitting the curvature of the frames well. Briggs needs to hold its lab to higher standards and to offer that level of advocacy for its customers - it's pretty basic for opticians to do that as they work with their eyeglass labs. Unfortunately that type of response means I will have to switch back to the office I used to go to even though it is in Roswell, 30 minutes away. At least I will get better crafted eyeglasses.

No greeting when I walked in today she just looked up and waited for me to start talking. It was…read morestrange. Their wait time is getting longer each time I go there. I waited in the exam room for the doc forever

They accept my insurance. Everyone was nice. However, my exam was not done by a doctor. It was done…read moreby an assistant. A doctor did come in after. However I think my new prescription was not much of an improvement. I had the prescription filled somewhere else so I have no recourse. And what they charged my insurance was twice what I've ever paid.

I was a patient of Dr. Elisabeth Lawson from 2015 to 2019, and she was outstanding. When she left,…read moreI followed her to her new practice in Cumming, but after a couple of years, she stopped practicing to spend more time with her family and continued on as owner of the Cumming practice with three or four optometrists working for her. As I could no longer get an appointment with Dr. Lawson, I've returned to Athens Family Vision and recently had an appointment with Dr. Patel. She is also an excellent optometrist, and responded very well to a couple of my concerns. She is thorough, knowledgeable, and very kind in her manner. I will continue with her and have encouraged the rest of my family in the Athens area to give her their business.