The Doctors seemed adequate, but their business practices are less than ethical, if you should…read moreoverpay they hold your money (forever unless you request it) then it takes m o n t h s to get it back, still waiting, but they assure me that a refund r e q u e s t has been sent to their accounting office.

Came here because we were visiting from out of town and my son's new glasses were slipping off…read more Everyone was so friendly and helpful. The doctor took his time and made sure the glasses were fitted properly. We are so grateful for your kindness. Thank you

Mr. Bowen and his staff are experienced, knowable and up to date on the latest eye wear products…read more Everyone was polite, professional and friendly. The prices of my new frames and lenses were outstanding. I can honestly say without a doubt, he is the best in the business.

This place is great. Small, hometown feel with personalized service. Dr Mak was very professional…read moreand thorough. Best eye exam experience ever and had my glasses ready in less than half the expected time.

Dr. Ward is hands down the best optometrist I have ever seen. He was extremely professional,…read moreexplaining everything he did as he did it. The entire staff was very kind and helpful. I bought a pair of Ray-Ban glasses and Dr. Ward prepared the lenses himself and they were ready one hour after I payed for them. I highly recommend Dr. Ward!

I went into the Anderson SC location. First of all nobody acknowledged me to say hello, how may we…read morehelp you....nothing. The 2 people in there left before I did. Still no acknowledgement. The one lady was putting up glasses and I walked past her twice and she still didn't say anything me, so I left. This was rude and very unprofessional. I don't know if it was the color of my skin. I did tell my co-workers not to patronize this location!!!!

Doctor not friendly at all. Entire experience felt awkward and hostile. He doesn't talk to you in a…read morenice manner but rather rudely and doesn't give suggestions or tips but scolds and uses threats as advice. If I could give zero stars I would.

Absolutely horrible. Now owned by clemson Optical so you have to call the main number(which is for…read moreabout 10 locations), sit on hold forever and never have anyone return your call or return it a week later. It is completely unprofessional especially for a dr office to not return calls. All their records are on paper so if you want a copy of prescription you have to come in to get the paper copy bc they don't have a fax machine. When you come to get it, they don't have a copy of it in your file so you then wait for the dr to be done with his appt so he can write out your prescription. That is assuming they can find your file(they searched for 2 weeks trying find my sons file so we could new contacts. I have been trying to get a copy of my prescription for several days with no success.

No good optical!!! I paid $1000.00 for two pair of bifocals and got single vision glasses instead…read morewhen I told her they were not right she was very rude and even screamed at me! This stupid woman does not deserve to be in business. I'm turning her into the Better Business Bureau! Don't ever pay her in advance for anything because once she gets your money she doesn't give a damn weather she does a good job for you!

Drove 45 minutes, called 2 hrs prior to get earlier appointment. Couldn't get one, waited 2 hrs for…read moreactual appointment and then was told that the doctors are not there and it'd be another 2 hrs! DO NOT go there. Terrible service. No actual accountability.

I'm extremely glad I chose this Americas Best location. The staff and customer service was amazing…read more Miss Amanda went above and beyond helping me through the process of getting my eyeglasses. Her knowledge and patience with picking out the perfect frames and lenses for me was commendable. I even decided to get a pair of prescription sunglasses... The whole staff at this store was very helpful. I would definitely recommend this location for all your vision needs.

I can't say enough good things about Dr. Hopkins at LensCrafters in Anderson! It had been a long…read moretime since I'd visited, and honestly, I regret going anywhere else. He took his time, he was super thorough, and I felt completely comfortable the whole way. If you need an eye doctor, he's the best--I'm definitely staying with him from now on!

We're not currently patients at lens crafters but I want to express gratitude to this location in…read moreAnderson. Went in to ask if they could fix a nose piece pad on glasses. The man there gladly fixed it. Went to pay them and they said no need to pay. I think we have found a new eye doctor. It was a weekend as well. Very helpful and kind of them to fix this. Thank you so much.

I went in for an issue with my eye, not going to lie I was a little worried. Dr.Cone was amazing!…read moreShe explained exactly what happened and how it happened then assured me it's common and will be ok. I had a question about my prescription and called the office, it was nice I got an answer right then instead of like most places having to wait for a callback. From the time I entered the door to the time I walked out my experience here was phenomenal. I will definitely use them again and would recommend anyone else to use them as well!!

Dr Mcneely is honestly the best experience I've ever had with a doctor. He is kind, intentional,…read moreand he doesn't settle when it comes to providing you with the best care. 100/100 recommend I have keratoconus which is rare & the worst. Most doctors gave up on my eyes but Dr Mcneely didn't. He goes above and beyond to help me. But even more he is a good man & he treats his patients as friends

I called to set up an appointment and was able to receive a cancellation immediately. Can't get…read morebetter than that. The office is quiet, nicely furnished. The ladies at the desk helpful and pleasant. I have been a patient for several years. Dr. Parisi is the only one who has treated me. He is all business and to me that is a good thing. He is highly qualified and busy. He answers any questions I have as he explains what changes have occurred to my eyes. We establish a plan going forward. I have learned over the years that if you are polite and considerate of others they return the favor. MargB

Approximately 21/2 months ago I went to Clemson Eye in Newberry SC. I didn't know at the time that…read moreClemson Eye was part of the Eye Health America network which I consider to be to the detriment of eye health. I went in for just a routine eye exam in that it had been a while since my last exam and just wanted to be sure all was good with my eyes. I have worn glasses for over 40 years. I am a retired Critical Care nurse. I arrived about 10- 15 minutes before my appointment. I had never been to this facility. It was large and it was packed with people. I waited over 45 minutes past my appointment time. Was taken back with a young person doing preliminary tests and dilating my eyes only to go to another packed waiting room and wait another 30 to 45 minutes. It was more like a factory rather than doctors office. When I saw the optometrist, he immediately told me I had cataracts and would need surgery and that I would not get a prescription for glasses today. Met later with the surgeon and learned what would take place and where and all the details. Fast forward to day of surgery and I am at the center. An anesthesiologist came in the operating room and said, "we are going to make to comfortable and with that , I said, "great"! That is the last I remember. I was out so cold that they could have performed major surgery. I don't remember anything else until my husband pulled out of the parking lot and I awoke to throwing up. I opened the car door and stuck my head out and proceeded to vomit for what seemed like forever and I am sure that wasn't the best for my eye. I immediately passed out again until we got home and awoke only to make it to my bed. I awoke early to severe pain in my eye and tried calling the doctor. Well, I found out, there is no direct number to the facility to the doctor. Your call is routed through God knows where and you are connected to someone who can barely speak English and they pass the call to someone who never answered. I tried for over 2 hours to get in touch with someone who could help me to no response, and I remembered I had the phone number of the lady in the office who arranged the surgery and I called her personal number and she called me back immediately and early the next morning was back in the office where my ocular pressure was Sky high and they had to get that down. Over the last 2 months it has been a roller coaster ride and my vision has been altered terribly. Had I talked with the anesthesiologist prior to this surgery, then I could have told him that I have issues with some of the drugs but that was the first time I had ever had any procedure without talking to anesthesiologist first and I was also under the impression that I would not be out but just sedated. And since, have also learned that most ophthalmologists just use numbing drops now and no anesthesia. I am now 6 weeks post op and it has been the most horrendous experience ever and I am 78 years old. Today I went in for another visit with the doctor. Went back with two young women who asked many questions and did eye exam and dilated my eyes. I was very down from all of negatives of this entire experience and just wanted it over and my vision back with or without glasses. As these young women were doing all of this, one of them said to me, " You look like a Disney Character!" I wasn't sure I heard her correctly so I asked, " Did you just say that I look like a Disney Character?" She said, "Yes!" Unbelievable. I am a grown woman and at that point, I almost broke down in tears. I swore that if I ever got through this entire ordeal that I would never go back to this facility again......Never