I want to say I love Westminster Vision. I have always been treated well. The staff is always helpful. I would recommend to anyone. Very happy! read more

I can see why they have one star. The service and attention was dismal, but lets get to Billing! It is worse. We received a bill today with BIG, bright sticker on envelope with PAST DUE notation on envelope even though this was the first bill we had received. They had been sending bill to Central instead of Clemson! Who do they have working there? Do NOT patronize this place...nothing works well there and nobody cares! No stars! read more

I have been to this doctor a couple of times. On my last visit, the doctor described how his ex partner had a sexual misconduct with a patient on the chair that I was sitting in. He stated that the chair has since been cleaned. He had not dilated my eyes or done any professional examination longer than 10 mins. Upon leaving, I asked if I needed to pay. Then came back 2 weeks later for my contacts, and I paid the full amount. I have great insurance and never had any problems in the past with my experience or paymen. A few months later I received a bill for $50. I moved to a different area and was going to call to discuss - order more contacts. They forwarded my bill to the state of South Carolina for collections. I don't understand how somebody who makes sexual comments is able to collect from the state. It's so dirty and all for $50.... Possibly one of the worst experiences ever read more

Terrible...and I mean TERRIBLE customer service after the sell !! Owner (Paul), deflects and ignores taking care of legitimate customer concerns. No, returned phone calls ...their suppliers even apologize and recommend other local eyecare for reputable service for delivering what is paid for and promised. Total "bate and switch" operation. read more

I absolutely love Dr. Coppola and Westminster Vision! Recently, my daughter had an issue come up with one of her eyes. I was very concerned about it. We not only received an appointment very quickly, but Dr. Coppola also took the time to do a comprehensive exam, even though we didn't have a scheduled appointment for that. He truly cares for his patients, and he is very thorough. It helps that he has a great personality and puts you at ease. He has a good sense of humor, too! I wouldn't trust my vision to anyone else! read more

Very disappointed I wasted my benefit there. He did my exam in 4 minutes. What's worse is my teenage daughter went for her eye exam and they charged her $60 for a contact fitting. My daughter said they never discussed contacts so it's his word against hers. Unprofessional and I would never recommend. read more

In 2019 my husband and I had first-time appointments here and saw Dr. Coppola. He was very professional and personable, did a thorough exam, discussed our test results and made suggestions. It was just as you'd wish an appointment to be so we were pleased. Because of the good experience and a need to have a yearly exam, we made an appointment for each of us to have a followup exam in 2020. Unfortunately Dr. Coppola had to be out of town, and instead there was a "fill-in" doctor (this is how the receptionist described him and later I found out his name is Dr. John [not the musician]). I was really taken aback by how sour, rude and dismissive this man was. He never even said hello or smiled and just said "get in that chair over there" as a greeting. For every answer I provided, he had negative comments that served no purpose (on how I use my glasses, what medication I take, my health conditions, the doctor I have, etc. etc.) and overall just seemed ready to pick a fight. I know he treated my husband the same, so I can assume all the patients that day (and any day?) suffered under his dismal mood and bad temper just as we did. I don't know if Dr. Coppola or his staff has any say-so over who fills in when it's necessary, but if they do, I hope Dr. John will never be there again. If he is, we will not return. read more

Worst eye doctor and office. My husband was extremely upset; the doctor ran a test without even giving my husband a warning that he was going to be doing stuff in his eye. The reception and checkout were quite rude. While waiting, we witnessed the staff being even more rude to customers with accents and to people of color than to their white patrons. Not. Cool. read more

Wonderful people! Very sweet and caring. They worked my daughter in for us, she's been away for college and found out she was gonna be in town, and they saw her even though they had a busy schedule. Also, one of the workers knew she was coming past my work and actually delivered my contacts to me to make sure I had some. She said she knew I was very busy and it was hard for me to make it there, so she brought the contacts to me. Such wonderful care! read more