Went in today got exams done Sylvia Ford picked out a $249…read moreframe, we always get transitions progressive lenses. After we waited for them to take measurements for over 1/2 hour after they collected for exams we left. Going to Costco with your exam. Took them 5 times on the Nikon machine before they got both pictures taken. I like Dr Schroeder, nothing about the staff will ever make me want to go back.

Customer service female would not adjust my eyeglasses that I picked up the month prior. I walked…read morein before the service girl did & she immediately said she was too busy (she still had her lunch in her hand) and didn't have time to troubleshoot my adjustment. Come back in an hour plus. What? Horrible Customer service. The glasses had to be remade due too thick...total screw up and now...I was told to come back again. Done with Visionworks. Going elsewhere.... Retrain your service people. I was their when they opened and she refused to give me 5 minutes to fix them. I fixed them...took 5 minutes. Horrible customer service. Don't waste your time.

I love Rue 21 and this location at the Promenade Casa Grande would have to be my favorite. Rue 21…read morehas a great selection of both men and women's clothing and their items are priced very low compared to their competitors. The clothes and accessories are mainly for teens and young adults and they seem to always have a sale going on. I've seen a lot of "Buy 1 get 1 for $10" sales during different seasons at different locations. Because they have such a huge selection, a lot of their stores are cramped and it's usually a cluster when I shop there. I usually get annoyed trying to navigate my way through the cluster but this particular Rue 21, however, is different. The store was still a bit crowded with everything they try to cram in there, but things were neat and organized. In addition to their clothes and accessories, they sell shoes, perfume and cologne. I like the fact that they have a wide variety of everything they sell. They not only sell perfume but they sell a bunch of different kinds of perfume and the same goes for their shoes, sunglasses, necklaces, etc. The only mishap I had with this location was that they put my accessories in a small plastic bag but forgot to put it in the large bag with the rest of my clothes. I realized they forgot when I got back to my hotel and called right away. The employee remembered as soon as I explained what happened and was very apologetic. She said they would hold it for me and I could pick it up anytime they were open. I planned to pick it up the next day, which was Sunday but I was told that they open at noon on Sundays. Say what?! I found it kind of odd that they open so late on Sundays. It's OK Rue 21, I still love ya!

2 stars for the doctor and pre test tech- everyone else dropped the ball, watched it roll and…read morewalked away. I called ahead as traffic in the valley went a little longer and I was told I could still come in. The young lady who assisted me attitude was trash. I assume she was in a hurry to go to lunch as she sat some safety glasses in front of me and took off. I sat there for maybe 35 min before someone noticed I hadn't been helped. Doc was great, pretest tech with the colorful hair had amazing energy and was just so sweet. The last rep who assisted with completing the order was amaze balls. When the other young lady returned, she asked me if I was done with the safety glasses snarky as though I was responsible to put them away. The young lady that was helping me needed help with a few task and would turn to the other young lady (long hair with glasses) for assistance and she was even nasty to her. Graciously the young lady who was working with me ignored it. I specifically asked not to be put back with her Or have her even contact me when my order is ready. Yeah... that bad

Good luck getting out with their $195 special. The explain the progressive lenses are lousy and you…read moreshould upgrade them. Then add the coatings and you are at $400+. If you want only one pair instead of two, the $69 eye exam is no longer free. It costs almost the same for one pair as it does for two pair.

The Staff and Dr are always great. Thank you Yessenia for helping me today and being so patient…read morewith me. Helping me understand.

Consumer beware. I…read morehad to call the vision center to see if my glasses were ready. They had been there for a week, I was not notified. I selected a new pair of Gucci frames for my eye glass prescription from Nationwide Vision in Casa Grande, AZ. Upon being presented with my new eyewear, I was given a generic pocket protector style case (no Gucci protective clamshell case or Gucci cleaning cloth). I was told by the vision center that they did not have any and they were out of them. I was directed to the website to express my concern as it could not be solved in the vision center. These events have dimmed anything positive that took place during my Nationwide Vision experience. This is unacceptable for a "premium luxury" product.

Everyone was wonderful. Check-in, exam, and eyeglass purchases. The Doctor is outstanding, takes…read moretime to do a through exam, explains things in a way you can understand... Just outstanding Office is easy to find and there is adequate parking.

Dr. Littlejohn and his staff are amazing! I got booked for an appointment pretty quickly as a new…read morepatient and they had all my insurance information ready before my appointment. Everything was a really smooth process and the services are great! I wish they had more options on frames but they're more than happy to replace your lens for frames you buy elsewhere.

Dr. Jeffries provides excellent eye care. He is very thorough and takes the time to provide the…read morehighest level of care.

Very poor customer service. I was told I'd be referred to an…read moreophthalmologist for cataract surgery. No one ever got back with me on that even after making a few phone calls and asking in person. They made promises to get back to me on more than one occasion, but never did. Obviously, they don't think having good vision is a priority. I will never go back there.

Their customer service is awful, accused my husband of lying. Returning a item. That didn't work,…read morehusband had hooked up and manually got it turned on but when manually turning off it wouldnt go off. Had not hooked up electric connectios , so those connectors looked absolutely NEW, because they where. OF course, there was glue marks and dirt, it was an irrigation value husband was working on ground in dirt, DUH! (had even called manufactore, who said just return to store) Had reciiept from buying previous day , accused husband of returning an old one , not the one bought day before. Why were electric connections clean and still coiled up unused???? I really wanted to rate 0 star

Took my Stihl chain saw in to be repaired on a Saturday, the young gentleman was very nice and said…read morehe would call me in 2-3 days with estimate. Waited a week no call. Then Saturday called and talked to a person in service and he told me that the guy working on it was supposed to call me. He said he would call me Monday and believed it needed a carburetor. Again no call so I went in there on Saturday no work had been done and no parts had been ordered. The gentleman told me they needed $3500 worth of parts to place an order and then he could not find the carburetor to order. He told me he could just give my chainsaw back no cost. Horrible customer service don't let them waste your time find another service center that wants ur business.

5/16 NOT timely, NO communication, NO show (twice). IGNORED calls. but FINALLY A+ Shade Screens…read morearrived to install my sun-screens. The owner did not speak to me at all, so no explanation nor apology for the two days I cleared on my calendar to stay home and wait for him and no apology/reason for not returning my calls and texts. I've experienced better, and sadly, I cannot recommend A+ Shade Screens.