Adequate service but sloppy or dishonest business…read more I bought two pairs of glasses from Helena Vision Center. The glasses are okay, but I was told that they do not accept my vision insurance, and that I needed to pay cash, which I did. Later I found out that not only do they participate in my insurance plan, but that they filed the claim and the claim was approved. I do not know if they collected the insurance money. When I complained, they promised to rectify the mistake, but they never did. In fact they sent me another bill. Later they simply refused to talk to me. "Someone will call you later". No one ever called. So I am out the money that my insurance covered, $500 to be exact, and they refuse to correct the situation. I have no other recourse but to take legal action.

Incredible staff!! Always friendly and they go out of their way to help!! Prices are comparable…read morewith other local vision centers, but the staff and doctors make HVC the place to go!

they did my prescription backwards, lied to me about inspecting my glasses and caused me to wear a…read morebackwards prescription for a week. When questioned, they acted like it was no big deal... Just got them reversed! No discount, no apology. Go find yourself a practice with integrity.

Very friendly staff at the Anaconda store and always ready to serve my needs. I appreciate them…read morevery much!

They are the quickest turn around on any repairs. Very…read moreFriendly personnel. Where you are treated as Uniquely as You Are. Excellent Services!

I was receiving eyecare for several years with no problem. They had referred me for cataract…read moresurgery and were completing follow up appointments. I woke up one morning and could not see out of one of my eyes. I was scared and I called Montana Eyecare to get an appointment. I explained the situation to them and they told me I would have to wait 4 months for an appointment. I had never cancelled an appointment and had always paid my bill on time. I called Mountain View Eyecare, where I had never been, and they were able to get me in the next day. They were compassionate and professional and I am so glad I found them. I would never return to Montana Eyecare if they were the last eye dr. in Helena. Strongly recommend AGAINST going to this business. I give this office a 0/10.

Excellent service! Dr. Hardy was extremely nice and helpful. Staff is polite and helpful. I would…read morehighly recommend the Elkhorn Vision Center! I recently suffered a stroke but the doctor took things slow explaining things to me very clearly. Great job!

I had been a customer of Elkhorn Vision for a number of years and also have brought my 4 children…read morein each year just before school to get an eye exam. 3 out of 5 of us have to wear glasses/contacts. I had a co-pay of $4.00 that I was given a call about 7 months after my visit. When I asked for the bill to be mailed to me the person I spoke with said it wasn't worth the stamp to send it, but would email it me, and sent it to me on 04/21/17. I then received another email on June 2nd saying they were going to send me to collections for my $4.00 co-pay. The thing that upset me was that I have been a client of theirs for a number of years, and to send me a nasty gram via email for $4.00 has caused me to seek eye care somewhere else. It was the principle behind it. I could have paid when I came to see them in August I have never not paid them. The other thing that was upsetting was they had told me was that I would be refunded for the contact fitting that my daughter had, but because she was so young was having problems getting the contact in. When I said I didn't want the money back just the ability to get it done this coming year she said they couldn't do it. I do not like being told one thing, and then another months later. The doctor is great, but the fact his staff is allowed to treat long standing paying clients this way speaks volumes.

Always had a good experience here- staff is always friendly and helpful- from front counter to…read moreDoctor.

Dr Sherrill is great, his office staff is rude. 3 times i have had an appointment and they wouldn't…read moresee me because I got there a few minutes before my appointment.. if I had known I would have been there earlier. We were checked in. I saw the Dr come out of a room. We sat there for 20 minutes after i seen him finish with a patient and was told we could not see him. That appointment was for my 81 year old mother who has Dementia and lost her glasses..

Not happy with the price of glasses. The frames start around $200 and add lenses you're looking at…read morea little more that $400 for one pair of specs. Or pay $600 and get one year supply of contacts. No way would I ever ever ever pay more than $100 for glasses. Their prices are obviously set to match the insurance market but those of us without insurance can not afford $400 or more for one pair of eye glasses. I don't understand the high prices here because this is a community that isn't exactly that big above the poverty level income. Anyhow I am giving them 3 stars simply for their insane prices. But they ladies working for the eye dr were very polite and helpful. Very nice dr too. Just fix them prices or offer a few pairs of affordable frames and lenses for lower income folk.

From the owner: We take pride in providing convenient, thorough vision care. We offer comprehensive routine eye…read moreand contact lens exams, medical and urgent eye care, glasses, sunglasses and contact lenses.

At my appointment the lady was just short and acted as if she didnt want me in there at all. I…read moreignored it, then when I called OVER A WEEK AGO inquiring about how the glasses will be mailed to me. (I live above a bar so mail being sent to me isn't really a thing as it can get stolen) they HAVE NOT called me back. Its been almost three weeks since I ORDERED the glasses. OVER A WEEK since I called inquiring about them. Please choose somewhere else who will get you your stuff ON TIME and actually call you back!

The staff is wonderful. Dr Berbos is the best doctor ever. Helena is so lucky to have this doctor…read moreand these front counter smiles.

This doesn't appear to be a legitimate business. My wife went here several times attempting to…read moreprovide proof of insurance for an exam. The receptionist told my wife she wasn't insured. When my wife assured her she was the receptionist became insanely irate stating "YOU CAN COME AROUND LOOK LOOK AT THE SCREEN THERES NOTHING I CAN DO" so my wife leaves. Calls insurance to verify. They verify. My wife goes back again to inform them this has been verified and the same woman starts waving papers around yelling at her that she's wrong. So my wife informed them she is making an appointment elsewhere. Leaves. Makes an appointment somewhere else. They confirm she's covered. After this the woman from Mountain View calls her back to say she figured the insurance out and she's actually covered. No thanks. This is radically unprofessional behavior and she wasn't even correct. It was her error. Not sure how a place that wouldn't have fired this woman the first time is even operating day to day