Stellar, professional service with a smile! I could not be more pleased with Dr. Gagnon and the…read morestaff at Maine Mall Eye care. I was able to get in so quickly and Dr. Gagnon was so thorough in his exam. I highly recommend Maine Mall Eye Care!

I went to Dr. Wadja to have a lima bean sized stye drained on my right eyelid. I was actually quite…read morenervous about it, but it was a breeze. She was so professional and thorough making sure I understood everything. The techs were also great. Engaging and funny and very knowledgeable as well. What could have been stressful, was easy. I can't say enough about what a pleasant experience it was.

After being missed diagnosed by two medical personnel (nurse practitioner and ophthalmologist) ,…read moreDr. Carissa McKallagat identified a serious eye problem and addressed it immediately with appropriate antibiotics resulting in my recovery. Thank you!!

Very accommodating- took great care, friendly and fast. I would highly recommend them.read more

They were able to make glasses for me for a particular focal length I wanted, no questions asked.read more

Very nice doctors and technicians. Updates and new equipment making the appointments very easy. The…read moreproblem is when you need glasses. I've had the same insurance for years and never had an issue until I let these people get involved. Now when I get a prescription it somehow doesn't line up with when I'm able to get new glasses. I ended up having to go months longer with an old prescription and just shrugged shoulders from the person in charge of ordering glasses. I had to switch doctors and wait an extra 6 months just to be able to get back on schedule with a different, not as good doctor- but at least I can see. Waited until I was no longer a patient to post.

Very nice staff the doctor was professional. Not a long wait for my appointment time. I will be…read moregoing back next year for my exam for a certain.

New location same arrogant/bad service. I used them in late Dec 2025 and observed rudeness with…read moreclients as I waited for exam by the person at the front desk. Caulked this up to him having a bad day. Fast forward to today. I went back in to request a form documenting my eye exam for license renewal. The same young man said since over 6 months they could not do. I pointed out that the date of exam was 12/22/25 so within 6 months. He then said 5 months was limited. When I asked how in 30 seconds this could change he said policy was 4 and 1/2 months. I told they obviously did not want to be bothered so why make up dates. Been to many Lenscrafters over the years but this is by far the worst one for customer service.

I have never been in to Franklin Block Opticians but woke up with a Very blurry eye problem and…read morethey got me right in. Dr. A was soooooooo thorough, kind, knowledgable, wonderful and fair. it was only $100 and no one tried to upsell me. on the contrary. I can't recommend this place enough.

Best selection of frames in the area, great prices. The employees were very helpful and their sales…read moreapproach was totally about finding me the perfect frames, not making the sale. Oh, and I got my glasses the same day! Save yourself the frustration and high prices of Lenscrafters or other places and go here.

Watts eye care charged me for a visit which I paid at the time of my visit then billed my insurance…read morecompany without my knowledge. They then billed me for an additional co pay. They DID NOT tell me at the time of my visit that additional charges would be billed. In my book that's double dipping. Shame on them and their book keeper Trisha for doing the right thing to correct the situation.

DR Kristin Baragona, is an excellent choice for an eye doctor. Both professional and knowledgeable…read morewith a friendly approach to providing the best needs for your eyes.

Great experience. So fast and efficient. Leonard was excellent In and out in 15 minutes. Buy…read moreone get one pair free. Takes 7 days to get the glasses. I'm Ok with that. Service and efficiency A plus Tons of frames to choose from. They can take your flexible spending account card. Will update when I get my glasses. No waiting. Convenient for sure

The nicest and most helpful retail optical place I've been to. I've tried so many different places…read more(Lenscrafters, small family business ones, Lens Doctors, other chain stores, etc.) Leo and Mike give great customer service. They were patient and friendly and didn't push sales. They were able to help me find the right pair of glasses with the right fit. Bj's usually has deals throughout the year (like 50% off lens) and though they don't take my insurance, it's usually similar in price if I use it elsewhere. Great selection of frames and lens options. I'm really picky about my frames and like to take my time selecting the right style for my face shape. The optical department is the best amongst all the other departments in BJ's in my opinion.

I need a diabetic eye exam, and my glasses broke so I need a new pair. My old prescription is…read moreexpired. I called Elkinsons office and they refused to see me because my secondary insurance is Mainecare. I have Anthem insurance as my primary provider, but apparently that doesn't matter to them. I guess it takes too long for them to receive the piddly was small portion of their fee Mainecare covers, so they choose to discriminate against Mainecare patients. Way to go! Greedy sonsabitches!!

I have been seeing Dr. Elkinson for 2 years. Prior to this practice, I was a different practice in…read morethe town I moved from. My overall experience with Maine Family Eye Care is very good. They are caring and thorough in the exam. The staff is very professional from setting up an appointment through selecting eyeglasses. I purchased my current progressive prescription from them after my initial consult last year. They have been excellent. Dr. Elkinson determined that my vision did not change much over the past 2 years. I did not feel pressured to purchase another pair. My next follow up appointment is in 2 years. I walked out with an updated prescription. The eyeglass specialist offered to look over my glasses. He performed a minor repair as a courtesy. I recommend Maine Family Eye Care for professional eye exams, eyeglass fitment and friendly personal service.