Thank you Chat at the Ames AT&T store for helping us is restoring the internet on our phones…read more. great service!!

This store is under new management! Hannah helped our family sign up for a brand new unlimited…read moreplan, add a line, and buy a new phone all in under an hour. She was very knowledgeable, kind, patient, and helpful. I didn't get the pleasure of working with any of her employees, but I am sure she's working hard to build a team of people with similar qualities!

Pretty messy and frustrating experience at the Ames US Cellular. I wanted to create my own account…read moreafter sharing a joint plan with my mom, who lives in another town. The process to create this new account was not well explained and required two trips to the store and several phone calls outside of those trips just to transfer the paperwork my mom had signed to an associate at this store. When I went in the third time to finally set up my account, I was told the paperwork could not be accessed even though I had been assured by another associate that they would have no problem getting to it. Fortunately, an associate called the out-of-town store and got an image of the paperwork transferred so I could finally sign it and start the process to open my own account...and then they had technical issues and STILL couldn't open the account. So I left with the understanding that I still did not have my own account or service plan with US Cellular. I went to Verizon to open an account there. Of course, they also had technical issues and did not get my number ported over for another two days. Within those two days, I got a text from one of the US Cellular associates, Joe, saying that my account had been created and that I could finally upgrade, which I took to mean, upgrade to a better phone and choose a plan for it. Lacking the time to once again visit the store and being already invested in Verizon, I did not respond. Once my Verizon service had been activated the next day, I called US Cellular and learned my service had been cancelled. Last week, I got a bill from US Cellular for a full month of service. I did not believe I had signed up for a service plan in the first place and had not signed anything aside from the transfer paperwork (which I was not given a copy of). When I called this store to ask why I had been charged for a month of service, Joe said that by signing the transfer paperwork, I had agreed to sign up for their basic plan. This was not explained to me in store or ever. I assumed I would sign the transfer paperwork, create my account, sign up for a plan, pick out a phone, then get that phone activated with the new plan and on the new account. Nobody at US Cellular told me otherwise. Furthermore, two days had elapsed from the time I was texted about my account being created to the time when my number was ported over to Verizon. So I had inadvertently used two days of service total. And was then charged for the full month. Joe said it was policy to be charged for the whole month regardless of what I had actually used. Great policy. Fortunately, the US Cellular customer service folks were very helpful and got my bill down to less than $5 for my two days of surprise service. So, I guess be careful what you sign at the Ames US Cellular, be prepared to waste a ton of time trying to figure out basic things, and be prepared to be billed for a lot more than you expect.

Nov 4, 2019 we went to upgrade our phones..Sales Associate Danny Thomas was friendly, personable…read moreand very helpful. I honestly dread the the whole update the phone process, it never flows well! Well, I still dread it and it didn't flow well, it was a very lengthy process due to all OUR circumstances. Danny eased some of the pain of it as he was patient and made several calls to ensure the best for us his customers. Thank you Danny!

This Bomgaars building was once the first Walmart in Boone. It's a little hard to reach as you…read morehave to turn in at Pizza Ranch and wind your way back. Bomgaars is a Midwest (and family owned) "Farm and Home" chain with branches throughout Iowa and beyond. It's one of those places that you could get lost in while you're looking for tools, outdoor gear, and even pet food. I've previously been to the Bomgaars in Estherville and Spirit Lake. This Boone outpost has seen my smiling face a couple times, mostly to pick up items I need at the moment, plus any impulse buys along the way.

The selection is good. The employees are friendly and helpful. The annoying thing for me is the…read moremusic. They play really loud 80s metal. I try to find what I came for and get out of there as fast as I can. I don't know how the people who work there can stand it.

I had a great experience at the Pearle Vision in Ames. The optometrist got my prescription right,…read moreand Kristie helped me pick frames (regular glasses and sunglasses) that are a great fit for my face and what I was looking for functionally and aesthetically. She was very knowledgeable and professional and took the time to pull some options for me to try out. Her coworker was also very nice helping the other customers. I thought the prices seemed reasonable, the process was easy, good selection of frames, and the glasses arrived in a reasonable amount of time. I am happy with both the glasses and sunglasses. I highly recommend!

Went in to pick up glasses for my son and had to wait. Not a big deal but as a technician became…read moreavailable and knew we were waiting, but proceeded to walk to the back and make a phone call. We had to wait over 30 minutes just to pick up. The glasses are over priced comparing same frames and lenses at other places, but we had already ordered. We won't be going back.

Left my phone out in the rain. Verizon didn't want to take my phone apart and sent me to CPR. They…read moretook it apart and fixed it as I waited. Super service and pleasant, friendly staff. Would recommend.

Great service and very knowledgeable!! Great experience, will use in future for all my cell phone…read moreneeds!

The only guy that I've seen working there is condescending. He likes to try and talk down to you as…read moresoon as you walk in the door. If he can con you into buying anything he will try his best. Do not listen to any words that he says he is the worst GameStop employee on the planet.

My all time favorite location for getting video games, gamer memorabilia and general info on…read moreanything video game related. The store is always nice and organized, the employees are friendly and willing to help, the manager Matt always has a smile on his face. They go above and beyond in making sure I'm fully satisfied with shopping there. Every time I go there something amazing is happening. Last week came in to a shopper with their own Darth Vader helmet on and it brightened my day. Gamestop will always have my support (with upcoming video games they will also have half my paycheck lol). I wish more stores where like this.

Small, friendly, efficient, helpful, and reasonably priced. When you're addressing your health,…read moreit's nice to deal with real people who care and not corporate machines/apps. Highly recommended.

About time Ames had a little hippie shop! This is a Des Moines store branching out into Ames. I've…read moreonly been once but I'm a fan! There's hookah, pipes, hemp jewelry and clothing, fun shirts, bumper stickers, face and body jewelry, the whole shebang. The owner was there and he was really nice and helpful. It's located inside of North Grand Mall. If you're from a metropolitan city then a good comparison would be to call it a small town Spencer's Gifts or Hot Topic, but it does seem to have higher quality and fairer prices than similar shops I've been to. For a small town store it is quite wonderful and I hope they continue to expand (and keep the quality) to other cities and towns. Wanna look like a rockstar? Stop by Shag. There's all kind of cool novelty items. You're sure to find something you like, I guarantee it.