Do you like bizarre and kitschy cat and dog paintings? If so, you're in luck! Marshall's has a ton…read moreof them! Also, brand name stuff at discount prices. I mainly come here for socks and hair spray.

Public Safety Complaint: Injury Caused by Negligence at Marshalls Marine Drive, Vancouver…read more I am writing to report a serious safety incident that occurred at the Marshalls store on Marine Drive in Vancouver on Monday, August 4, 2025, at approximately 2:30 PM. While trying on a pair of jeans in the fitting room, I suffered a painful and entirely preventable injury due to the store's negligence. As I pulled up the jeans, I was suddenly scratched by a long, sharp, exposed needle protruding from a security tag that lacked a protective end cap. The result was a 15-centimeter-long bleeding cut on my left thigh (I have photos)--a painful and alarming injury that could have easily been avoided with proper safety protocols. Upon realizing the injury, I immediately returned the faulty security tag to Commie, the store associate at the fitting room desk, and showed her the bleeding wound. Commie responded with empathy and promptly escalated the issue to the store manager, Aonchal. Unfortunately, the store's handling of the situation from that point onward was highly unprofessional and deeply disappointing. Despite my request, store Manager Aonchal declined to view the injury and offered only a few adhesive bandages, which were insufficient to cover the full extent of the 15-centimeter bleeding wound on my left thigh, as documented in the attached photos. I was left to treat the injury myself at home, using my own medical supplies to adequately dress the laceration. Manager Aonchal further stated that there was "nothing they could do," and advised me to contact the company's 1-800 customer service line at a later time. No formal incident report was filed, and at no point was there any demonstration of genuine concern for my safety or well-being. As a result, I felt dismissed, unsupported, and treated in a manner lacking basic compassion and professionalism. In response to my continued concern and request for a professional resolution, another manager, Omer, arrived and offered a $25 gift card. I declined this offer, as I found it to be an inadequate and dismissive response to a serious physical injury. A bleeding wound of this nature--caused by a store's carelessness--is not worth $25. My intention in raising this issue was not for compensation alone, but to highlight a dangerous lapse in customer safety standards that could affect others, including children. This was not merely an unfortunate incident--it was a public safety hazard. The failure to properly secure a sharp object on a garment is a clear case of negligence, and it exposes all customers to potential harm. --- I formally urge Marshalls and its parent company, TJX Canada, to: Immediately review and correct in-store procedures for tagging and securing merchandise. Ensure all security tags are safely capped or removed before trying-on. Implement proper training for staff in responding to customer injuries, including incident documentation and basic first aid response. Acknowledge this incident and take public responsibility for the harm caused. --- I am now left with a painful wound, a visible scar on my left thigh, and a sense of mistrust in your store's ability to protect and care for its customers. I share this publicly in the hope that no one else has to suffer from the same injury or the same dismissive treatment I experienced. Sincerely, A concerned and injured customer

IN STORE: 5 ONLINE SHIP&SOLD BY WALMART: ZERO…read more in store it's great. Well stocked always tons of staff. Lots of shopping carts. Terrible parking lot set up but it is what it is, great mall access on both floors. A bit terrible when it comes to cash payment if you want to go to the mall you gotta turn around after checking out and go walk through Walmart to the other exits that lead to the mall where you then get the eye about if you paid or not so it's a tad of a hassle. Online. Online they are terrible. Give them a GRADE F- Ordered 3 times with them DURING COVID: unclear that you are buying from 3rd party and paid nothing shipped no response from seller and Walmart throws up the hands and pretends it's not their issue at all no idea don't care not our problem. POST COVID: ordered a few sterlite boxes. Website shows. Based on my postal code. There was sufficient stock. Ordered "3" and 5 small and large. They "cancelled my 3" and shipped the 5. Because I needed a matching set it is now below the threshold to order lone "3" from elsewhere. Nowhere to cancel. Reached out to chat. Confirms. Canceled. Got that "3" times telling me straight up after asking. Yes. It is cancelled. Nothing will ship. You will get notified in about an hour it's all cancelled. Yeah? 1 hour later get notification. It shipped. Called them. Oh. We can't do anything about it but you can refuse it or once it's arrived you can take the trip and come give it back to us at your nearest Walmart or we can give you a label to send back... oh yeah. I ordered from BC and they ship from BC... you wanna send it back?.... The return label goes to ONTARIO so until they get the things back they hold your money hostage for about 2 more weeks. Ridiculous!! Turns out. I did need more. Enough to place another order of free ship. And one arrived cracked. Packed cracked. Not damaged in transit. Sloppy employees don't even check its condition before sending to you Okay. Dragged it back to their store. Oh. We don't refund in store. It will be automatically on your card you paid. You should get it in "5-10 business days". What a joke Ordered second order of 8 and 8 and one of each size again arrives cracked chipped broken. Yet again. Dragged it to the store. Yep yep once again money held hostage for days on end Overall. Cannot recommend the online option. Walmart.ca is a NIGHTMARE! However. In store the experiences have been great. Stick to Amazon omg. Amazon is like A+++ compared to Walmart which clearly earns a F- and that's being super generous Walmart: great prices, quick to take your money, absolutely incompetent if things go wrong with online orders, and customer service is more aggravating than the situation itself.

I was filling out the form to open an account. I put in my phone number and my email address etc…read more Final step was they would send a code to my phone. It is a land line so does not accept codes. There was no opportunity to send it to my email address . Other firms I deal with who also want confirmation I am a real person always have me select whether the code is to go to my phone or email and of course I always check email. I do want to buy from Walmart. I assume they don't want my business.

thought i did a review of marshalls, but could not find in search to check in. marshalls feels…read morelike a more polished version of winners, brighter lighting, cleaner layout, and way more organized. maybe 'cause it's brand spanking new, but the shoe section really stood out to me: every pair was in its proper box, neatly shelved, which made browsing way easier and more enjoyable. this newest location of marshalls is on the third floor of 798 granville street, corner of robson and granville, where winners used to be. honestly, i still don't really know what sets marshalls and winners apart in terms of merchandise, but it felt less chaotic. the vibe was calmer, and i didn't feel overwhelmed digging through stuff. major score: i found two zara dresses and a lavender body lotion that smells like a spa day in a tube. definitely a spot i'll be checking out more often.

Wide selection of home products with good functionality and design at reasonable prices. I always…read morepay Welk a visit when I'm at Main St!

I always come here for little gifts and household items. It is a very nicely curated store with…read morecute goodies! Many of the beauty/hygiene products are also nice and high quality. I have even bought some plants from here! Some lovely scented candles, kitchen items and funky socks. It feels like a neighbourhood staple and it fits the Main Street area to a T!

We went to many different souvenir shops around Vancouver and found this one to be the best in…read moreterms of selection, quality and value. You'll find a number of items, food and other items that are very Canada specific, such as Maple syrup, Maple tea, and other maple-related snacks. We also found it hard to find a shop where you can find clothing that lasts and is very comfortable. We picked up a couple fleece and shirts here and they survived the wash and are still comfortable weeks later, and they were such a good price, nearly half of what you'd expect. The deals on standard keychains and magnets were also very good so we bought dozens.

Lots of cheap selection for souvenirs, but didn't find anything that I liked in particular. The…read morepeople were nice. On Google, the hours say they close at 8, but I guess they close at 7 and they were nice enough to let us stay until 7:15 until they said something. It's all the things you'd find in a regular souvenir shop at a better price.

Bad customer service in their automotive parts dept only one guy helping with a big lineup of…read morepeople on a Saturday.

Just had one of the most frustrating retail experiences I've ever had at Canadian Tire…read more I went in to buy figure skates for my daughter and have them sharpened. I also brought my son's skates to be sharpened at the same time. Simple enough, right? Apparently not. There was absolutely nobody upstairs in the sports/skate area for a solid 15 minutes while I stood there trying to figure out the process. Eventually I had to go downstairs to customer service. The employee there told me to pay for everything first -- which I did immediately -- and then said SHE would come upstairs to sharpen the skates. So I waited. 20 minutes later, still nobody. My son finally went downstairs to ask what was going on, and her response was: "Oh, nobody came up?" Excuse me? YOU were the one who said you were coming upstairs. She then got on the walkie-talkie to supposedly call someone. Another 15 minutes passed. Still nobody showed up at the sharpening station. The only reason anything finally happened was because I was heading downstairs to complain and happened to run into another employee by chance. I even asked him if he'd received a call to meet me upstairs -- he said no. So in total, after already paying, I waited roughly 40 minutes just trying to get two pairs of skates sharpened. I work hard all day. This was the small window of time I had to do something for my kids, and instead it turned into a complete waste of time because this store is run with staggering incompetence. The staff were disorganized, communication was nonexistent, and management should be embarrassed that they allow the store to operate like this. I will never set foot in this store again.

Pretty standard Costco. Lots of selection, food samples, and types of products. There are many…read morecashiers as well as a self-checkout. There are a lot of sales on any given day. Clothes are pretty cheap, even well-known brands. The quality of the items is also pretty good. The eating area has the standard menu items including hot dogs, fries, chicken fingers, pizza and ice cream. The pizza slices are huge. Service is pretty quick even with lots of customers present. The tables are pretty dirty though, it doesn't seem like they get cleaned often.

Plenty of parking in the lot if you come just before the peak hours ( ie Tuesdays from 4:30pm to…read more5:30pm). There is also street parking in the surrounding area. Makes for an easier way to leave Costco after shopping. Shelves are organized for the most part. Often cottage cheese is sold out I find but may just be my timing. The staff/ managers are very helpful. I'm a newer member and have had some trouble with my temp credit card and membership not scanning and managers have been quick to help each time. Once , instead of telling me to go to the back of another line, one manager just helped me at a register that was on the side via manager's override. No contempt or passive aggressiveness in dealing with my issue , just continued to help me out in a friendly tone. Decent areas to sit at the concession area. I find the newer system for self checkout ver efficient. If you have a cart of less than 25 items, a costco staff will scan all your times via scanning gun and all you have to do is scan your membership and pay. No need to scan each item again. Very efficient and simple ! I prefer that method other other checkouts.

I find that the staff here are not really helpful anymore. Many don't understand what you are…read moreasking them and no very helpful. Today I was asking if they had all the Christmas things packed away. The two workers said yes they were putting them away but they couldn't be bothered to look at me and speak with me. It was like I was imposing on their private conversations. I wanted to buy one of the storage bins but a piece was missing g so wondered if they could help with that. I didn't bother asking. Disappointing. There is a good selection of products and prices are reasonable though. I enjoyed walking and looking at the selection. Exodus silly the kitchen ware as there were some new items I had never seen before.

The customer service here is excellent. There are other locations closer to me, but this one is…read moreworth the drive. Especially if you need to return something. They make returns so easy here and no questions asked! Whereas other Canadian Tire stores make it a huge hassle and extremely difficult. So ridiculous. I definitely recommend coming to this location!

decent mall with a lot of places to shop at but the building has been there for quite long and…read moremight need some updates, feel like the mall is too vertical and missing the big shopping centre vibes

Mall was bright but nothing special…read more Conveniently located, in the downtown of Vancouver. Just the heart of everything. All the shops you need are there: Lululemon, Pink, Norstrom, food court. Just a regular store. Just wish Nike is inside too (maybe a small store in additional to the Robson Street location). Value is good for some stores, reasonable for others, food court seems pricey. Every store customer service was good. I would come again if I am around the vicinity.

Solid 3.5 stars if you are looking for a nice evening wear or wedding dresses, both Western and…read moretraditional Chinese with the red ones. Not the same selection as Chinatown of course. Shoes on the right, no name brands. Little accessories. Casual clothing on the left. amazed they've been here for 9 years. Friendly service from Ivy, passable English.