The Walmart in West Orange TX will not honor their products. Walked in and purchased a Canon Ink cartridge for over $60 dollars. The Color cartridge was defective. When back in with the receipt and they said I had to go back to Canon for a refund even thought their web page says they have a 30 return policy. Asked for the Manage and was told he was on vacation. Asked when he would be back so I can talk to him. I was told they cannot give out that information. This is a lot of money, and I feel like they are stealing from me. If I have to go back to Canon, then I have to pay for shipping. They could have replaced the defective product but instead this will cost them a valued customer. These low level employees do not care if the company loses a valued customer. I will not shop there anymore. read more

I went here when I was on a road trip with my boyfriend, and we weren't even being publicly affectionate or anything, but the greeter asked us "are you sure you should be shopping here?" And I asked her what she meant, and she said "oh... nothing...I just mean, would you be more comfortable shopping in lake charles?". So we left but it was really strange and uncomfortable. read more

I went get my oil changed here during evacuation for Hurricane Ida. I walked around the store for over and hour and my vehicle wasn't done. My vehicle was driven straight in upon arrival. After the oil change I started noticing oil leaking from my vehicle. I took my vehicle to a mechanic and found out the the oil filter wasn't tight. I started noticing oil on the ground at my apartment complex but didn't assume it was my vehicle leaking until I found the puddle of oil under my vehicle. If I wouldn't stay 3 hours away from there I would of brought it back in person so they can see it for themselves. read more

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This Walmart has free wifi now, and it works great. Otherwise the store is just OK. I save some money shopping there I guess. Yelp needs to add the free wifi question to store surveys also, and not just restaurants. Make an easy reference to free wifi in an area. read more

The store over all is ok. But the automotive department is in dire need of cleaning house. Absolutely the worst service ever. There prices may be low in comparison to other businesses, but there lack of service and incompetent personal makes this rating a ZERO. I had to choose a one rate just for the store being open. I have shopped at Wal Mart for years but no more. I'll be taking my business somewhere else. read more