Thank you Zach. I have already been contacted by a manager named Beau. He asked for details via…read moreemail. I gave him a detailed account of our experience but never heard back from him. That's when I shared my experience with others. If there is an update to store policy that I am made aware of, I plan to go back to the Hy-Vee I used to love and update my review. On my last trip, I discovered this HyVee in Waverly will only price match one item per transaction. After choosing one item and leaving the others, had to check out at customer service. The assistant manager didn't know how to do it and came up with the wrong price. Left my entire cart and went to Fareway where they happily price matched HyVee. Fareway is now my go to grocery store in Waverly.

If you are looking for a restaurant that serves an early breakfast in Waverly, you should consider…read morethe cafeteria inside the grocery store. You go to the counter, look at the breakfast specials, and then place your order with the person behind the counter. They will hand you a plastic table number, and if you order a drink, you will proceed to the sidebar where the coffee cups or glasses are located. Caribou coffee is the main brand served at this Hyvee. I had the combo of eggs, pancakes, potatoes, and bacon. It comes freshly cooked and delivered to your table. This was my first time ordering breakfast this way at a Hyvee grocery store. The pancakes are actually very good. I found out why I was taken here. It is the only place serving a cooked breakfast before 9 a.m. in this town.

Half the employees and customers dont wear masks. Don't they know COVID 19 is still active?read more

People working there are friendly always willing to help and if you call ahead order always ready…read morewhen you get there.

The food market is open to the public and no membership is required. It allows you to purchase…read morerestaurant quality items at good prices. Most of their food items are frozen. My favorites are bagged soups, turnovers, cinnamon rolls and pies. They also have a huge selection of party items such as plates, napkins and cutlery. The staff is generally pleasant and they are well stocked on their items. They have loads more on their website that can be purchased. You can call ahead and they will get it out of the warehouse and have it ready for you. This is also my go to place to buy Pasquales frozen pizza.

I was overcharged on three items that came to a total of $22.30 refunded. I felt this was a…read moresubstantial error. I am thankful I looked at my receipt when I got home, which meant another trip to town. I would advise all customers to look at their receipts for overcharges. Definitely-not a happy customer on a Saturday foggy Winter morning.

I love shopping here.The staff is super helpful friendly. Prices are very good here.Find a lot of…read moreitems that are on discounted prices. Even get sense of per gallon of gas on certain items.Great place to get groceries.

Great small town grocery store. They've got pretty much everything you could want and maybe even a…read morelittle more. They have a coffee/cafe in the back that has a drive through. I was very impressed with their liquor section. I picked up a few bottles I haven't seen before and at great prices. The store was clean and the staff were nice!

This store is such a nice, clean and bright store. They have a wide selection of groceries and a…read moreseparate liquor section which is something that can be lacking in the small town grocery stores. One nice thing about the store is they carry items from nearby bakery and a nearby tea room so there are some unique offerings. The prices are about average, maybe a tad higher than other stores, but it will worth the convenience of not having to drive back to Cedar Falls. My only criticism is whenever I have used the Chester Chicken deli portion of the store, it always seems like the employees think it is a chore to wait on me. Case in point, I was there with my dad to pick up some lunch for us, my brother and nephew today. We get there and make up our minds for what we want and ring the bell for service. There are two employees in the back that see us, but make us wait another 5 to 10 minutes before coming up to wait on us. Why couldn't one of the employees come up and take our order? It was nowhere near busy. Please Brothers, make sure your employees know that when the deli counter is not busy and there are more than 1 person in the deli that no customer should ever be kept waiting. Otherwise, keep of the good work.

You can't shop anywhere but Hy-Vee when you travel north. This always has friendly staff and I…read moreusually walk out of here with some item whether it's a plant or snacks. Store is always clean.

i am a consistent customer at this locatio. let me just say Lauren is the absolute worst. very rude…read moredoesn't know where anything in the store is and tbh completely useles. and don't get me started on Donny g. his ordering has got bottom tier. there is never any of the yogurt that I want when I go there. Kristine is a dike piece of shit I hope to never see her again. she never has my screaming scicllon bacon pizza terrible management. also the amount of health and safety violations I have seen at this location is horrible. mold on the shelfs, milk doors stink, cottage cheese outdated, eggs disgusting. and poor hygiene from the employees. I would also recommend drug testing Lucas I have a long history of drug abuse and I can tell he is one something. thank you guys for reading my review please take some action -Love Greg

It's nice to see a small town grocery store still in business. It's clean and brite. I needed…read moresome packing tape quickly. The walmart is 15 miles away so I came here when I realized the hardware store in town had closed. They really didn't have it, but somhow Keith remembered some he'd gotten in by accident. He went to find it and sure enough still had it. I was so greatful to not have to make the nearly 30 mile round trip to get packing tape. It was wonderful to have someone who wanted to help when he could even if he had to put a little looking in.

Great small town grocery. Looks like they teamed up with true value. Great selection of hardware…read moresupplies. I was able to get popcorn and bungee cords all in the same place. Friendly, helpful staff. Well stocked grocery selection.

It's always crazy-busy. Parking is a pain, aisles are full, lines at the registers ... and I don't…read moreget it at all because their prices are so high compared to the competition. Shopping here is too hectic and not worth it.

it was a busy evening in store. we met friends for drinks in Wahlburger's restaurant late…read moreafternoon. Festive enough: a Coca Cola semi was parked out front all decorated & lit for Christmas season. inside Santa was available to pose for pictures and a string quintet from WCF symphony was playing in food court. Great ambiance and it's all downhill from here on. Friends were sitting at restaurant bar with an inch deep moat of water under their stools, it was coming from restroom and no one had come to do anything about it. I'm guessing restrooms are 40 feet down a long hall from dining room and goes by a door to kitchen somewhere back there because a chef kept delivering food from that hall and through pool of water. There was no bartender on duty. we had to summon anyone to get us drinks. A grumpy deli manager finally showed up and delivered our beverages. Then a kid arrived with a stack of towels to mop up water. I asked if he couldn't use a mop, but said he didn't think they had one, oh well. The deli manager went back to his food prep counter and offered no suggestions, help or encouragement to young man cleaning up mess. We never got a smile, greeting or asked about more drinks. Kids were banging their silverware on dining table in middle of room & as our party broke up, my husband & I decided to move out to selfserve deli tables, get a meal from food court & sat to enjoy music. There were a lot of dirty tables and being near front doors it was cold and drafty. Something should be done to enclose east side of deli dining room! Our food was okay, fried chicken dinners. I needed groceries from cheese island so proceeded to shop the store. I noticed produce area floor needed to be swept and mopped as I walked through. This is not where I do my regular grocery shop, only for gourmet items. I had a long list, my back was aching from time on bar stool so kept plugging through. First stop - cheese island at 7:15 PM & staff was cleaning slicer & covering the food in display cases. I have no idea what times specialty shops close, but this was ridiculous. They didn't want to but they relented, put slicer back into service and cut ham & cheese to my request. Next stop was meat counter & they didn't have any fresh chicken breast with skin & bones intact. Staff had to go looking for it in self-serve case. Meat staff wasn't certain where to find a couple more items on my list, so I asked to have help meet me. I waited about 5 minutes, no one came so I set out to try looking for big tortillas, dried fruit & jam. The meat staff came out to ask if anyone had ever arrived & so he found a couple young kids who knew exactly which aisles i should check, they were correct. By now I had been all over half of store, was really in pain, so I called it a night and headed to check out. I'll go to my little grocery another time for rest of the list. As it was, 2 paper grocery sacks cost me $54.00 each! The store seems to have plenty of staff around in various areas, but to me it appears that no one is working very hard, rather they are working hard to look like they are working. Somewhere it gets lost in translation that staff are loafing off. From what I observed this evening it seems none of young folks were ever trained to WORK, they seem not to know what they should be doing and the managers are sick of babysitting. The only saving Grace was that symphony group were finished performing at 8:00PM as I headed to my vehicle. I'll add one star to my review because that was really enjoyable.