summary of your complaint:
(it's written as if to the business so substitute the pronouns, but obviously you get the point and you see the details of the situation and the whole mosaic of it, which these hoodlums want to conceal, and obstruct.)
inre: invasion of privacy, harassment, and other abusive misconduct imposed by your reps at 3421-5269 greyhound drive, waterloo, iowa 50701
how dare you blame your incompetence on your victim.
people have a reasonable expectation of privacy in a rest room.
you have no business and no legal right to do what you did.
your operations manager, mr. troy weaver, barged in on a friend of mine while she was taking a shower at one of your travel centers.
how dare you blame your victim for your incompetence.
how dare you!!!!
to make matters worse, he then verbally berated the victim.
mr. troy weaver should be fired!!!!!
and he most certainly should not be your operations manager!!!!!!
he's abusive, he's dishonest, he's not competent.
to make matters worse he lied about his actions.
he is a legal liability to your business.
your computer system is obviously deficient but that's another story.
he claims he "knocked three times and there was no response."
no.
that's not what happened.
he knocked 1 time as he was opening the door.
he attacked the victim verbally when she objected to his obvious deficiency and lack of professionalism.
a reasonable person is going to be alarmed if they are suddenly barged in on.
and then to further be harassed by him and verbal abuse and lies, is obviously inappropriate as well.
he obviously did not give a reasonable amount of time for any one to respond. she did in fact respond, he must not have heard. he knocked 1 time and immediately opened the door right after.
none of the way he handled it was appropriate.
a normal professional would have felt awful and would have immediately apologized and been embarrassed. this idiot used it as an opportunity to further harass his victim.
oh if you object to anything he does he will up the ante. that's what textbook psychopaths and abusive people do, bingo!!
we have filed a complaint with the attorney generals office.
and will also be filing one with the better business bureau.
and other authorities.
the victim's brother is a lawyer, and her uncle is the chief of police.
what your rep did is completely unacceptable.
and then for him to try and bully the victim further, and blame others for his obvious incompetence. and deficiencies in professionalism.
he interrupts peoples' showers and barges in on them.
legitimate professionals take responsibility for their behavior.
you obviously hire hoodlums!!!!
how dare you!!!!!
you dare you harass ppl, and how dare you blame your victim for your incompetence!!!!!
mr. weaver should be fired!!!!!!
and he most certainly is not competent to be a role model and a supervisor!!!!!
there is not excuse for what he did!!!!!
how dare you, and shame on you!!!!!
he also refused his business card.
and as my friend was leaving, she told him, "shame on you for blaming your victim for your incompetence!!! people have a reasonable expectation of privacy in a rest room.....!!!!"
there's something wrong with the guy, he never apologized.
also, there is supposed to be a safety latch as the sign says on the door but the privacy latch is not in fact there. it is broken. you have a lot of problems and you're going to get sued.
it's not a safe environment. it's not a professional environment.
your hire incompetent dishonest people who harass your patrons and aren't competent to provide a safe professional presence.
the normal response would have been to apologize. and modify the way he approaches ppl. and to fix the latch on the door and the other problems with your system.
she's not obligated to wait for him.
she asked for his business card, and he refused it.
and at the time, the incident happened she asked for the gm and the guy never identified himself as that. she had to ask him, are you the guy that just barged on me.
obviously when she asked for the gm, the normal response would have been to say, "i am the general manager."
instead the guy went to another part of the hallway so he could see her face. the door was only opened an inch so she could get the volume out. her body was behind the door, but it's obviously weird he moved positions, and stood in the hallway so he could see her face, when previously he had spoken to her from another point in the hallway where they could not see each other.
and refused her his business card.
which isn't professional either
if he was going to move to another part of the hallway where he could see her, only after she asked for the gm, then it would obviously make sense to not pretend like he's a different person.
weird.
and he didn't need to stand there and stare at her anyway.
he was speaking to her just fine and before that when he hid his head.
and he refused his busine read more
