Great customer service Professional people Clean store Well stocked Nice professional management Clean parking lot Buggies promptly in place Deli area and bakery service were great Foods and cakes cookies etc Looked delicious and very appealing! Thank you WALMART AT AVONDALE AND MEMORIAL DR.!!!!! read more

I would like to make a formal complaint about an employee named Marva at the Walmart Supercenter. During my visit, I felt that Marva was extremely rude and disrespectful toward me. The way she spoke to me was inappropriate, and she made comments that I felt were unnecessary and hurtful. I was only trying to shop and have a normal experience, but her attitude made me feel uncomfortable and unwelcome. I believe employees should treat customers with patience, respect, and professionalism, even when there is a disagreement or misunderstanding. I am asking management to please look into this situation and address the way I was treated. I would appreciate it if this complaint could be taken seriously. read more

Omgg!! This is the worst store ever....I ordered online several times. The drivers that deliver your food steals half of it or they leave it at the store. They take pictures of the bags they left, but half the items aren't there. You can never ever get to talk to anyone in the store period. It's been almost a yr, and still haven't spoke to anyone in the store. You can call, but you get NO answers in any department. Where are the managers or owners of that store. I can't believe a storeblike this exsit. I'm telling you, you can't contact anyone, not unless you go up there i guess. I'm not wasting my time going up there. I ordered online for a reason. I use to anyway. This store has an extremely amount of problems, that the store or owner can care less about. This store deserves no stars... read more

marva the hiring manager needs to be fired i recently turned 17 and was looking to get a job this summer and this lady is so damn mean IT TOOK THR WHOLE SUMMER for her to set up my orientation then i had my mom go up the day of it but hours before to tell her "hey my daughter won't make it she has school until 3:30 and she has a test in last period so instead of it being at 2 can you make it at 2 for the weekend or monday" she was so rude to my momma and my momma really wanted to fight her she talking about i can't do that she will be off she shouldn't have applied if she can't come like baby i applied at the start of the summer you didn't schedule the orientation until school started terrible at her job really read more

I'm not buying anything if I have to goto customer service for every locked display. No thanks. I went to one display and had to wait until I saw an employee and then was told no one has a key, I'd have to goto customer service desk for every single one of the locked displays. At that point I just left. Im not waiting in line to ask for permission to spend money. Im sure there are alternatives near by. Do not waste your time read more

If I could give this walmart a negative one thousand I would! It's absolutely horrible!! There were only 4 regular checkouts open and one self checkout area ( 6 or 7 kiosk total) open. The lines reached at least 50-100 yards each the self checkout out even longer. Lines were so long that customers deserted their buggies in random places with perishable items.... complete waste yet avoidable if the store would open more lanes. Due to covid precautions you would think more lines would be open to avoid clusters of people in one tight area. I will avoid at all cost!! Just horrible read more

Walmart Supercenter - Grocery Near Me - Stone Mountain, Georgia

Every time I order from this Walmart, they send me rotten food. Most recently, I received rotten sweet potatoes, smushed, leaking, and smelly. Ordered at 8am first thing in the morning sent rotten food. I have also received rotten grapes oozing, smushed, and reeking. If I order pick up or delivery, they say items are out of stock but when I walk in the store, the shelves are full. I never get a positive experience with their selections. Now one week later from the original review, I tried ordering some more sweet potatoes. Again, I got rotten, busted, disgusting sweet potatoes. I do not recommend. I need to cancel my Walmart+ membership. This isn't right. read more

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What can I say its Walmart. It's hard to find some one to help you sometimes. But when I did find some there they were very helpful. I've been here a few time and the experience is always different. I may update this post later or do another review read more

Walmart Supercenter - Grocery Near Me - Stone Mountain, Georgia

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On a Sunday evening, I came to this location to get assistance due to an item being missing from my bag when I departed from another Walmart location. I arrived at customer service where I wasn't greeted and asked for assistance obtaining an item that wasn't put inside my bag before leaving. When the lady responded she had an attitude and told me I couldn't get the item because it'll be "taking away from us" (from that specific Walmart) although I had a receipt and paid for it. I asked could they verify my purchase, she said no. Even with a receipt in hand... Smh. Wish I would of got her name but I was there at 6:48pm today. read more

They need to close this store down. So unorganized. No food. Literally no meat to purchase in the meat section. Two whole aisles shut down. No Ice cream. Total disaster. The staff is nice. However, management must be changed out cuz since I've been shopping here over the last 7 months, I actually dred going here cuz shopping carts are all over the place and there's no food to buy. Came by on July 17th on a Monday mind you and there was no meat. Smh! read more

The only reason I came here was for 1 particular item that other Walmarts near don't carry, but take your business elsewhere if you're a regular customer and want to pick up groceries using their pickup service. Terrible af!! They will leave you waiting for an hour while their Doordash people get the fastest service - even if they arrive after you! Then, they don't even give you the right order!! It's so disorganized here. Our people need to do better! I won't be back to this Walmart. read more

Was waiting in electronics for an associate to open the charger case, a short light skin outsourced security came and just stood there on his phone. I asked him can he open the case for me since he obviously was profiling me. He said he couldn't but to wait for someone. So the associate came and unlocked it for me. While he was unlocking it security snapped a pic of me while he thought I didn't see... weird. Then proceeded to follow me all the way to checkout in electronics when the associate walked the item to the register...? Stood next to the associate while i checked out, waited all the way until I checked out and just stood there making me uncomfortable.. I guess he wanted to make me as uncomfortable as possible. I'm just thinking how did he think I was gone steal if the cabinet was locked? I guess they profiled me bc I had a hoodie on and just threw something on to go to the store to get a charger and some batteries.. now im wondering did this dude stand by the register to steal my card info?.. I'll see. read more

Sometimes I've had to ask an employee about a product. Only twice did the person not respond "I don't know. That's not my department". Today there were more than two registers open and that's mind blowing. I can usually find everything I need here. read more

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Walmart Stone Mountain ga Corner S. Hairston and Memorial Dr. The only department I've been praying They get better product in for iPhones My problem every month I always have to buy a new charge cord for iPhone- why ??? Walmart please do better when ordering product- suggestion: why not Do a product survey - that way when you are restocking your orders you can get better quality product in - because those iPhone charge cords are not good. Please consider improving your quality product and customer services in electronic Department. Thank you I really love you all- just some of the products suck!! read more

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This Walmart has one of the worst customer service. In two different occasions I've had to wait over 40 minutes for simple transactions. 1- order pick up (called and paid in advance, still had to waste my time) 2- gettin a propane tank (this literally took over 1 hour) read more

Walmart Supercenter - Grocery Near Me - Stone Mountain, Georgia

If I could I would give them a minus 10 review. Absolutely a very disappointed shopper here! Shopping for two specific items....an iron and a kitchen waste bin. 1. Iron........not in the correct location.I had to first find a price machine that works. Who ever had stocked the shelves had no care where they put the boxes........as long as they made the shelves looked full. 2. Kitchen waste bin.......again....... None of the items in the correct place......scanned prices were even different from shelve prices. 3. Registers all had long lines...... Cashiers lights flashing .......needing change or assistance....assistant managers standing around talking..... This was one of the worst " shopping at Walmart " experiences I have ever had. ( I usually go to another location). I have sent a detailed complaint to the corporate office..... However I don't know if this will help...... Based on some of the posts I have read about this store going back for quite some time !!!!!!!!!!!!!!!!!! read more

tried to make a return on something i bought an hour earlier. the lady at customer service proceeds to rip up the box trying to say it's already opened then say i didn't get it from this walmart. the receipt literally has the time of purchase , address, & store number on it . DONT COME TO THIS GHETTO WALMART read more

This Walmart (on the corner of North Hairston and Memorial Drive) is only convenient to go to if you're already in the area. They are always out of stock of the stuff I frequently shop for. I literally go out of my way to another Walmart if I'm not pressed for time. Don't get me wrong, it's not the worst ever... but it's definitely not the best. To add, I also don't like that there are always solicitors and/or beggars in the parking lot. I have met some interesting people the few times that I have shopped here, but I'm starting to not like Memorial Drive shopping altogether. Hate to say it, but Memorial Drive is not what it used to be. Bottom line: the Walmarts in Norcross and Lithonia are better. I've only been to one in Decatur (on Memorial Drive) and that one wasn't much better. read more

This Walmart sucks the workers don't ever seem to know much. They always have bread or pastries that will expire the next day after your purchase which won't allow you time to try to enjoy what you purchased. The pastries say "fresh" but they keep them there longer than they're suppose to. They need to do better when it comes to the bakery department. They have too many workers and not enough service, and if you're assisted they ask for backup from a fellow Co-worker who may not know much either... So now you're left to figure things out on your own. read more

If I can give this shitty ass place 0 stars I would. Ghetto, never have enough people working . Pick up department is non existent. Terrible workers. And the customer service lines are extremely long with only 1 person ever working the line read more

Horrible... they won't call you back even if you need your medication urgently. If they tell you your medication will be ready at a certain time....it won't. I have even called ahead to make sure it's ready so I won't have to wait and guess what...it's not ready and I still have to wait. They never have the correct amount of medicine to fulfill your prescription. read more

I've definitely been in worse walmarts, but i've been in better ones as well. This one in particular, typically has what I need whenever I come in, although I sometimes (most times) have to work to find it. I went in today to get a gift card and birthday card, simple enough right? I found that a lot of the birthday cards that had sound/music were broken, and many cards were either out of place (happy birthday dad in the happy birthday sis section) or the card envelope was the wrong size, although I did find one I wanted that did work for me. More concerning was the gift cards, because on two different check out lanes, I picked up a visa gift card and the back strip was torn off, for no good purposes i'm sure. But again, with work, I was able to find a card that I was comfortable buying Customer service is hit or miss, and I do smile whenever I see a walmart cashier hold up a 5 dollar bill to check for counterfeit bills, but whatever works for them. Go ahead and grab yourself a subway sub if it suits you, because they're in there...and hey, movies! Redbox is inside too. So yea, it's walmart, it's convenient, and they usually have what you're looking for. read more

So I went to this ghetto ass Walmart and I see the Vick's humidifier for $13 which I thought was a great deal so I grab one. When I get to self checkout (because none of the damn registers are open) I scan the humidifier and it rings up for $39. I let the attendant know about the price discrepancy so he asked one of the other associates to go check the price. When I tell you this lady was so damn rude. You would've thought I was taking money out of her pocket the way that she acted. This fool proceeds to tell me "somebody else is going to help you but I don't know who" and walks off. Thankfully an employee with common sense and courtesy assisted me with my issue. On my way out this same ghetto ass hood booger with her synthetic old ass wig had the audacity to ask me to see my receipt AFTER see watched another associate check me out. This is the exact reason why I go to target some of those people in there have no type of professionalism. read more

Walmart Supercenter - Grocery Near Me - Stone Mountain, Georgia

Due to closures of competitors, this store, being relatively new, is really making an impact in this area of town! Relatively clean still because it is so new is a welcome site to any shopper. Never a shortage of available carts which makes shopping easy. The self-check out lanes are the way to go here for speed and efficiency. There are only ever 2-3 staffed lanes open at any given time of day. This store has a full grocery section on the left, a well staffed pharmacy on the right and clothing+ in the middle. If you just wanna pick up some milk on the way home, this is not where you wanna stop. Dairy is all the way on the back wall of the store. And we all know, once your inside, you will never leave with just what you came searching for. Inevitably, you find more than you intended. read more

This walmart is poorly ran due to the little no help from the employees, even if you search elsewhere. The aisles are sometimes a challenge to travel through because of unstocked items. Sometimes the meat department stinks like a bad fart and rotting blood. I recommend that you be very selective about the raw meats. Carts are a quest to find, includung when you enter. Do not expect the sanitize wipes to be available every time you come. You are really on your own when you shop here. The bathrooms are usually clean and stocked and no lines. The parking lot could use more lighting. read more

Walmart Supercenter - You come here, this may become a regular site. This cart was a bust. - Grocery Near Me - Stone Mountain, Georgia

Today at 5:30 I went to exchange some pants and I did not have my receipt. Got to the counter and a lady name Vivian told me that it would go on a gift card for $3 however I bought the pants for $12.96 plus tax. So I asked her why would i not be refunded the whole $12.96 plus tax she then proceed to tell me that WALMART made changes in two weeks and they must give me the lowest price. I then asked to see it in writing because I have never heard or seen this policy. She then get upsets and tell me to move out of her way. I then say to Ms. Vivian I would like a manger she then ignores me and I asked again and she finally calls. Manger Roberto comes but Vivian pulls him to the side to have a conversation about the return she then says she doesn't understand why I'm being difficult. Roberto comes over and says well I'm just going to tell you the exact same thing she said and I'm wasting his time, at this point i am over disappoint and upset that i am being treated this way. I then ask for another manger and Marva comes over she proceeds to tell me that if I did not be quiet she was going to have me escorted out of the store with out hearing my side. Mind you there is an officer behind me. So I asked for Marva to write down her name and others so i can report to Walmart she shows me her badge and told me to write it down. I then proceed to pull my iPhone out and record since i did not have a pen and they did not give me one. As i was recording ms. Vivian decides to walk around the counter and gets in my face while I'm recording. I have contacted Walmart. I am highly disappointed in Walmart and will not shop there anymore read more

Will not be returning June 18,2018 went to Walmart's money center and had a few questions Lisa was very very rude she told if that's what they said than that's what they said , i had another question her response " no every time you send you must fill a new paper out " i fill the paper out and she doesn't correct the name she just leaves it with an I what a bitch she was completely rude never again to that Walmart read more

Walmart Supercenter - Grocery Near Me - Stone Mountain, Georgia

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I visited this particular Walmart today because of its proximity. I wanted to purchase some headphone for my daughter so she could use them for virtual learning. The headphone were 9.98 on shelf however upon checkout they were coming up as 14.98. I notified cashier whom informed the Manager Steve. Not only were both very rude but they were very inconsiderate. I realize that Walmart will not do anything about this, however I just want to encourage Walmart to improve upon its horrible customer service in Predominantly black neighborhoods. I am an Operation Manager @ a retail establishment & would never treat customers in this manner! read more

Can't keep groceries stocked. Even ran out of Hershey bars! for 2 days!!! Where is Margaret Holmes Pinto beans. Even asked the guy putting up beans. He never heard of them. But I buy them when available! read more

Worst Walmart EVER!!!! My experience here has been absolutely terrible, I bought a pair of gaming headphones from this location because it's only 3 minutes from my home, I also purchased a 2 year warranty on my product, within the hour I found that the headphones had to be defective because the volume very low at the highest setting, so I came back to exchange my item for the same thing but hopefully a non defective item, the lady at the register said there was a difference of $14 dollars in my products, but they were exactly the same, she went on to say that maybe I purchased them while they were on sale to which I replied, no Ma'am, I just left here not even 2 hours earlier, I bought them today.... she asked her manager Alex for help but Alex was a very rude woman and didn't seem concerned at all with helping me, rather telling me that the products were not the same, to which we all found she was wrong when she asked the associate from electronics, but even though it was the same product she refused to fix my problem or void the difference I called corporate but after waiting 40 minutes to talk to no one, the phone call was ended by the other party This Walmart desperately needs new management read more

One of the WORST Walmart ever. The lines are SUPER along and they have staff standing in place guarding the end of the line rather than opening registers. Absolutely no sense of customer service. read more

From the cashiers to the managers/shift leader, this Walmart needs to hire needs to hire to staff with training. So many things are wrong with this store. 1st, nothing is in stock that you need. 2nd,the cashiers are rude, don't want to work and under paid, so the don't care. And last, the managers,OMG! Wow! Very much RUDE, nasty attitude at act like they don't want to be there. Never going back to this Walmart!! I don't mind traveling an extra miles,just for good service, Tucker,here I come! PS.... they don't do price match,it's always an excuse. read more

Employees huddled by entrance and exit talking and smoking. Half did not have mask over face. I felt dirty coming out of this store. I will never trust Walmart again. read more

I really tried with this Walmart. I had high hopes when it first opened & was hoping that it wouldn't go down hill to quickly. Well, that didn't last too long. This place is just ok. I run in when I need something quickly. It's messy, rarely stocked with commonly used items & the customer service is hit or miss. Also, the customers here seem to be running some scams because they are forever in their approaching folks with some sob story and a need for money. A lady in an electric cart full of groceries once approached me & told me that "God told her to ask me for $5 to pay for her groceries". (Side-eye). I politely told her that I know God too & He hadn't told me anything. She just rolled on over to her next victim. Overall, it's a place to run in real quick for one or two items on the way home. That's it. read more

20ft lines and the only have 3 registers open the auto check has 30 ft that's wraps around the corner but they refuse to open more registers poor management would make it a half star for this place read more

I have shopped this store a few times and had items shipped there from Walt-Mart . Com every time I shop there it is like going to Hell for something they are rude, if you ask for help they could care less and act like you are bothering them from there standing around. When I have had items shipped there for pick up. The same thing they are rude, don't care about doing the job that they are paid to do. Act like they are doing you a favor to get your item when they have the chance. Store management gives of the attitude that they could care less about the actions of the employees of the store. I would say this I have started to shop Target the people there seem to want to help you and customer service is much better. Walt-Mart customer service stinks, there phone customer is not in the USA and they really could care less if you can get them to understand you and what you are saying. There is also no way to get hold of a corporate office number as well. Shop there if you like people that will not help you or give any sort of customer service. Like I said it is like going to Hell when going to this store, should be closed down. Also you can never get them on the phone to ask questions for a product or for customer service in the store. What a store not worth shopping in at all. Oh and the workers want to be paid 15 dollars an hour and are not worth paying them 4 dollars an hour. read more

Walmart has an useful phone app for customers going to get their store pick up items. When you pull into their parking lot, a notification pops up giving you the option to check-in before going inside. I arrived at this store on 12/13 at 9:55 pm and used the app to check-in as I was walking towards the entrance. I immediately received a notice on the app that read "an associate is now preparing your items." However, when I walked up to the customer service area, I noticed there were no employees present and the all of the lights were turned off. I asked a nearby associate why it was already closed when it was not yet 10 pm. I followed the associate to where Selina, the Sales Manager, was standing at the front registers. She asked Selina if the customer service area was closed. She wouldn't even look up to make any eye contact, but instead very rudely said it was closed. In a non confrontational tone, I asked her why the department was already closed when I walked in beforehand. She told me that if there is no one waiting in line, they close the department early. I then showed her on the app where it said an associate was preparing my item. The rude behavior just continued. She rolled her eyes, became defensive, and said she knew nothing about this app or the option of checking in. I'm pretty surprised that a Sales Manager has no knowledge of a tool that is useful for both the consumers and the employees. I told her my item was already paid for and I just wanted to pick it up. With another eye roll she said there was nothing to be done about it. I asked to speak with the manager on duty, who she called. When she got off the phone she told me that he was in a meeting for at least another 15 minutes or more, and therefore my only two options were to come back in the morning if I wished to speak with the store manager or wait until his meeting was finished. I told her I would wait. I shopped around for a few minutes and then made my way back to the registers. The meeting lasted longer than I was originally told, so I stood in front of the registers and waited. I am appalled by the amount of attitude I received from Selina. It was completely unwarranted. My attitude was never negative towards her. I simply questioned why the department was closed before its posted time and how no one was aware of the app, especially a manager. Even as I waited for the manager on duty she would walk by and give me the dirtiest looks. When she came by to tell me that the manager was on the way, she didn't even stop and make eye contact with me. She just strolled right by me and muttered "he's coming." A few moments later I was greeted by the manager. I told him the situation, how Selina acted towards me, showed him the app, and without hesitation went and collected my item. That entire ordeal could have easily been avoided if it was handled properly to begin with. Instead, I was treated like I had done something wrong by one individual. Plus I was in the store from 9:55pm until 11:45pm just to pick up one item that I had already purchased on the website. read more

On Saturday April 7, 2018, I went to shop at the Walmart that is located 5935 Memorial Dr. Stone Mountain GA, 30083. While leaving with my purchased grocery, the attendant at the front door asked to see my receipt. She looked at my receipt and she started taking items from my bag one by one examining my purchases. When I questioned her why she is taking my items out of my bags, she "stated that some of the items in my bag were not in the receipt." I asked to speak to the store manager because this ridiculous but the store manager was not in but the assistant managers Julia was available. Julia told me "that I wasn't able to leave the store with my purchased items unless they go through my entire purchased per store policy." I told Julia if that was the case then I wanted to return my entire purchase. The customer service Assistant Manager Nate also claim that it's company policy to go through my items to make sure that I wasn't stealing. I waited in line for at least 10 minutes to have my purchased returned. When I finally returned my items, everything was accounted for that was in the receipt. My daughter was with me crying because we had to return her toys that was purchased correctly. Everything that was in my receipt was correct and to add insult to injury none of the managers apologize for this inconvenience. I was very embarrassed, upset and shaking with frustration by this situation. This has been the second time in less than six months that Walmart employees have profiled me in their store while shopping with my children. The first time I was with my six weeks old son and my daughter. I made the first complained to Walmart customer service and nothing was done to resolve the situation. I've called and made a complaint and I was supposed to hear back from the area manager today. It's been three days with no calls. Frankly I'm getting sick and tired of being mistreating in their stores. I will no longer shop at Walmart and decided to cancel my Sam's membership. read more

I have no real issues here. This place just opened up a few months ago which caused the Kroger across the street to renovate their inside. Since this Walmart is still new, the place is still fairly clean and orderly. I like to go here for convenience reasons, plus I like Walmart in general. They aren't 24 hours which is a downfall. But hey, not many places are in Georgia. I'm from Vegas and almost everything was 24/7 so I got used to that. Oh, the convenience that was. The only real complaint is some of the employees here. I bought a pot & pan set for $20 but when I went home to open it, one of the glass lids was completely shattered but hey these things happen so I wasn't trippin'. I went back to the customer service area to exchange it. The customers in front of me were trying to return a very old and dusty looking vacuum without a receipt. I could tell it was frustrating the cashier up front. I remained patient and another employee told me he'd help me at the other register so I went there and waited. Then another employee asked him to do something else so he just left me without a word. I just stayed up there and waited. The other cashier was done with her customers and called the next person that was in line after me while I was still waiting at the cashier next to hers! That person pointed to me saying I was next. So the cashier looked at me and told me in the same rude tone she used on that other person "Can I help you?" Uhh, are we in the DDS? Because you sure sounded like it. I know retail is frustrating as hell. Trust me, I've worked in retail myself on the Las Vegas Strip in the second largest Forever 21 in the United States with thousands of tourists from all over the country AND out of country--Every. Single. Day. And before that I've worked at a two story Ross on the Las Vegas Strip. So I'm not speaking on this issue in a one sided view point is what I'm saying. Customers can be frustrating but you shouldn't take out your previous frustrations from one customer and take it out on a whole different customer. Breathe. Reset yourself. On the plus side, I was there yesterday shopping for groceries when a nearby employee asked me politely if I needed help which was a somewhat rare moment for me coming from a Walmart employee. So I'm not sure if they were trying to improve their customer service as a whole or if it was just that individual person. Either way, customer service is a hit or miss here but I'm still coming back since I live nearby. read more

I bought bicycle with 2 years plan, they just ripped my money they told me I don't need to register i came to the store then after spoke with associates and manager they asked bring the bicycle then I drove back home to exchange and brought the bicycle to them then they called Felecia manager she simply said we couldn't exchange so I asked why they asked me to bring the bicycle I waste my time my gas, she unfriendly said i keep saying we don't exchange. This location is worest walmart i've seen in my life horrible service read more