Last week I returned an item to Walmart, they gave me a gift card. I put it in my wallet and shopped groceries. When I went to self check the card did not work. I asked for help, one employee she said "I can't help you", walked off, then came back and said if I put it in near my phone it demagnetizes the card, like I should have known that. So I paid and went to customer service to get a new card or cash, or put back on my card. Nope! Can't do anything without a manager, no managers around. She said had I gone thru a non self check out, they could just type in the numbers. Claimed the gift card was good. Jump to today... Regular check out, card didn't work, clerk could not type it in, called in a not quite manager, who tried over and over, holding up the people behind me. I asked to please just let it go and let me just pay so I don't delay others any longer. (3 x I asked). Finally she cancelled the transaction and took us to customer service where she had to scan in our cart items again. Then continued to get card to work. It was adding the amount to be taken off! Finally, she said I'm just going to have you pay and she'll give me the cash for the gift card. I give kudos to this for working so hard to make this right. Now please know I was never upset with the person's trying to help me. I am usually pretty easy going and polite. Until... we were stopped by the door checker, she took my receipt and was going over everything in our bags. She then said that we only had one windshield fluid in the receipt and not two, and she would need to call someone over like we did it on purpose. I said you have got to be kidding me. We just spent over 30 minutes checking out twice, last time by a possible manager in customer service, it was just missed. We said, just keep the fluid! We are done with Walmart!! She said again I'll need to call someone over again like we were trying to steal a washer fluid, that Dan had just handed over. I understand that was her job and people do try to get away with things. But she could have dropped the attitude. And it was Walmart personnel checking me out. I took a deep breath and walked out without saying more. She said no more to us. It was a very frustrating experience that didn't need to be. read more