When you think of Walmart, you usually come up with more negatives than positives. Rarely, do you find a Walmart that is memorably pleasant. Lebanon's location is, well, exactly what you expect of Walmart. It's grungy, low on stock for certain items, and disorganized. I feel like I need a shower after visiting. However, I keep coming back because the prices are unbeatable these days. Why spend $8 on a jar of sauerkraut at the store when I can spend $3 for the same exact brand and size? Sure, that example is crazy, but it's true. I can stock up on groceries for the next several weeks and pay less than $100. I'm unsure if this Walmart has any employees because you will rarely see any until it's time to checkout and maybe you'll find two managing their lanes while the CEO expects you to checkout your own haul. Good luck finding a price scanner. It seems as if they took those out along with price tags. This Walmart is a mess. I don't like it, but I unfortunately keep coming back. read more

I tried to contact Walmart when my shopper/delivery people accidentally left me with someone else's order as well as my own. There's no way to do it in the app, you call and the phone rings forever, and then you get a machine that tells you sorry we're busy and hangs up on you I'm sure the person that ordered the food that I ended up with would appreciate getting her food! Why is it so impossible to get someone to come back and pick up the order that belongs to another person probably on my street, but I have no way of knowing that because the address isn't on the bag, and I can't speak to a human. read more

This was a quick stop for some travel supplies and to use their restrooms. The store was in good condition. Not as good as the ones I saw this week in Bentonville, but still decent compared to many. Cart corrals were empty, there was no trash in the parking lot and there was a greeter who actually greeted us as we came in this morning. Men's room was good. Mrs. K. said the ladies room was also good. We had no problem in the snacks aisle, picking up some fresh bottled water and some chips for the remainder of the drive. Self-checkout worked well and we were on the way. [Review 2377 of 2024 - 562 in Tennessee - 23391 overall] read more

Walmart Supercenter - Walmart Supercenter, Lebanon - Department Stores Near Me - Lebanon, Tennessee

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Always an awful location to visit. Normally, it's just a terrible attitude from the associates (whatever; it's work), but the last two times I've gone in, it's been extremely busy and I'd gathered an ENTIRE CART of items. Both times, I've had my FULL CART in the aisle and wandered into the next (because why would I pull a cart with a 50lbs bag of dogfood and 10lbs box of kitty litter when I don't have to?), only to come back into the aisle with my cart "disappeared" and a worker in the same aisle with zero idea where my cart now is, despite me leaving it not three minutes before. read more

Stopped in while in the area to return some thing I bought and didn't use. Customer service was backed up pretty long and it took about 15 minutes for someone to help me with only one person in front of me. Transaction went smoothly and associate was very friendly. Isles seemed to be zoned, well stocked and clean. It was very busy but to be expected for the holidays. Checkout was equally as busy; but again, to be expected because of the holidays. Overall a decent experience. I wouldn't say you HAVE to go but if you stop in it'll be fine. read more

DO NOT WASTE YOUR TIME HERE. Had tire appointment scheduled this past Sunday , I should up late and had to reschedule as expected. However the front desk lady was extremely rude and not helpful at all. Hung up on me after requesting to speak to manager. Showed up in person and Service manager was able to help re-schedule . New appointment date came and they refunded online order only to attempt to raise price and could not match original price since we purchased online and not in store . New price added roughly $500 Keep shopping at discount tire for smooth experience.. read more

Eyewitness pure laziness tonight so we come in and was gonna spend $80 on a tire for a trailer plus a $20 mounting fee but because the tire was still on the trailer, they would not change it. They expected us to take it off and bring it in before they would change it. What's the difference in a trailer in a car please tell me. read more

Had to go to the pharmacy on my vacation to get Advil Cold & Sinus. Very friendly pharmacist. Long lines ... typical. But, you can, of course, find what you need it's a Walmart. read more

This shout out goes to the cell phone subs back in electronics. I really wanted the new iphone16 but everywhere I went something would make it impossible mostly bc of my credit so I walked into this Walmart (never been here before) and was looking at the cell phone and within an hour I was walking out of there with the new beautiful blue iPhone 16 thanks guys yall really made it happen and there was no all of a sudden crazy charges added at the end of the deal it was what you said it would be and I appreciate it! Great customer service and I haven't seen this kind of service in a long time read more

On a weekday alot of the shelf was empty. Can be a hit or miss on what what you are looking for. read more

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I don't physically go but I do get grocery delivery from this Walmart & never had an issue. The app is great. It allows you to pick the time for delivery & if there is an issue with an item, the app gives to the choice of substitute it cancel. I also find the prices very good. read more

Trashiest workers in Lebanon. One of the workers walking through the parking lot almost walked in front of my car, stopped, then motioned for me to go by. As I drove by he yelled in my window to "slow the f*** down". My guy if I was going fast I would've hit you. Save your sanity and go across the street to Aldi, or down the road to Kroger or Publix. read more

This Walmart has been remodeled several times but it's not working. The strip mall here is shabby and it's just old and needs to be rebuilt in a different area. Lot of drifters and Vagabonds hanging around and you need to pay attention who's around you before you get out of your car. The Walmart in Mt Juliet is much nicer and not very far away... be safe ! read more

Poor management all around. This Lebanon store is the stepchild of all Walmarts. You can see fights; stealing; and all types of bad behavior. Complaints fall on deaf ears! Overworked few cashiers and workers that seem to be expected to know and do everything, everywhere, all at once. No happy faces here. Dirty store with mis-priced items on shelves and very dark parking lot. Poor security inside and outside the store. Always out of stock in many items or no longer carry many items. Items online are higher priced many times then in store. read more

Kind of dirty-looking and poorly lit. Not enough cashiers, especially on Saturdays. They do seem to be fairly well stocked. Employees are mostly friendly and helpful. Maybe they'll improve eventually. read more

Customer service on the floor is terrible. Lost out on a $150 sale since a sales associate decided to just walk off and roam around the store instead of finding someone to help me out read more

This company is run by managers who act like Nazis. They overwork you to the point of exhaustion. Please save yourself time and don't go to work there!!! If you call them out, they ignore you. Many many unethical behaviors such as lying, and asking you if you like your boss. They catch you off guard. Try to punish you further if you go to higher ups about their bad behavior. Talk to you about other employees and even tell you they are autistic!!! read more

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The optometry center was great. They were very helpful and pleasant. Jaleel was great at helping me find my frames and adjusting them.

My kid about got hit in the head with playdo. Someone had tossed it from another isle. It seemed like the associates were very dismissive of the ordeal. Lord know what kind of commotion I would have caused if it had actually hit him. I will be using a different location going forward.. read more

My delivery from Lebanon's Walmart was dumped unboxed next to my mailbox with my house being directly across the street. The person delivering literally documented the drop-off location with a photo of the road. read more

Walmart Supercenter - Mailbox - Department Stores Near Me - Lebanon, Tennessee

worst experience ever! After check out the guy at the door accuse us of stealing. stating we didn't pay for two items and it was the last two items on the receipt and saying your sorry doesn't make us feel better after holding up ten people behind us. read more

Why is it the Lebanon (Lebnun) Walmart criminalizes choppers by checking receipts at the door when they have camera everywhere. The Mt. Juliet (Julet) doesn't scrutinize shoppers in this way? While exploiting the elderly and young, it is not a good practice to try to intimidate shoppers, nor subject some elderly person to have to play Walmart police. read more

Walmart pick up has to be the worst experience. Our pick up time for our grocery order was 4-5pm on Sunday. We arrived shortly after 4 to find that the associate who answered could not even find our name on the pick up list. No apology, just "try back later". When we asked how much later, the response was "about an hour and a half". Great service for a one hour pickup window. When we arrived at 5:15 to attempt the pick up again, we were told it would be right out. We knew that was not the case because all ten spaces were full and three car were waiting. GO TO KROGER. THEY KNOW HOW TO DO GROCERY PICKUPS. read more

Traveled all out from Nashville because they have a bed mattress in stock. They only have one. Get to the story and they don't have it on the shelf. I went to customer service to ask if they could grab it from inventory or back stock. They said they have it but they could not go back to get it. They weren't even willing to talk about it. Just nope, we don't have staff to go get it. Told me it may be out on the shelf in a couple of days. Pretty awesome, travel 45 minutes to be told we won't go grab it for ya. Gotta admit, Walmart was never amazing but at least they cared...not these days. I'll be sleeping on the floor I guess. read more

Slow as can b, stood in line for over 30 min while 3 employees help (1 help 2 stood around did nothing)

Pro: This walmart isn't ghetto and is actually somewhat clean. Con: The staff is RUDE. I shouldn't be as shocked as I am, but truly I'm baffled. The first time I went today my cashier didn't say a word until I asked how she was doing. For a second I thought she may have thought she was servicing a ghost. Her little smirk after I said I was doing well just annoyed me. Don't ask if you can't fake it any better than that. I actually had to make a return not too long after my first visit and BOY OH BOY if you encounter an older woman with greying hair RUN AWAY!!! She's so incredibly rude. We were literally swapping a shirt and she very rudely said "I need you to get a shirt with a tag so I can ring it up." WOW, like it's my fault there's not a tag on it. I almost told her how freaking rude she was being, but decided not to. Just beware if you need to return or exchange anything. She's a piece of work. read more

We went to this Walmart on Thanksgiving night for Black Friday (Thursday?) specials that were being offered. For the craziest night of the year in shopping, this location handled it very smoothly and had a police presence walking around the entire time - just in case. The store allowed customers to pick out their items and get in line before the prices went live - which saved a lot of hassle for everyone involved. read more

Walmart Supercenter - Department Stores Near Me - Lebanon, Tennessee

Rudest employees EVER. They need lessons in southern hospitality and customer service.

It's almost as if the employees go to their orientation and as soon as they leave the class on how to treat customers....they say F it and walk out with their heads down. Not one how are you, not a single may I help you. It's really shameful how your treated at walmart read more

The manager Doug is one of the rudest employees I've ever encountered. I was checking out with my mom, who was buying wine. The young lady couldn't check out my mother because she was underage. Doug then came and asked to see my ID as well. Now I used to work at a liquor store, and I was taught, the only way you're supposed to check ID is if you touch alcohol (which I didn't). He was like "well we see everyone's ID!" Which is bs because there was a woman near us who was buying wine with her children lol. I even said "well if I were a kid would you need to see ID too?" He replied "I'd need to see your diaper then" as he rolled his eyes at me. My mom just decided to return everything and he sarcastically said "have a nice day". I have worked customer service before, and I get how draining it can be, but it's no excuse to be rude. Also if the policy is to check everyone's ID then check EVERYONES ID, don't pick and choose. Also Doug wasn't wearing a mask, I thought that was a policy that Walmart enforced ;) read more

Apparently this store no longer has Greeters. That position looks like it turned into door guards on your way out where they basically make people line up to show their receipts right after you check out. You get watched during self-checkout, video-taped at check-out and then when you try to leave with your bagged goods they stop you on the way out. Time to stop coming here. I'll drive a little farther to go to Kroger. read more

I went to Walmart to return some things this afternoon. While waiting my turn, no one was actually ahead of me. 4 employees were behind the counter chit-chating and 1 was in front of me for no reason other than chit-chating. A man standing off to the side, with a 75 inch TV, asked if someone could help him. The guy behind the counter said the girl who runs the register would have to check him out. He told the guy he had already paid and had been waiting 30 minutes for the girl to return with a cart. Man behind counter huffs and gets on his walkie talkie asking if anyone has a cart, then replies "I guess no one has their walkie talkie on. I say there is a cart about 5 feet away with 3 small boxes on it. No one says anything. Finally the man says "can I talk to the manager." The lazy guy behind the counter says he is the manager. Man buying tv says he will just push the box outside. No one says a word. FOUR STRONG, GROWN MEN were standing there on the clock!! He yelled for a girl to come help, I got my money back and was leaving when I saw the man and his wife trying to get the tv in their suv. A very nice young man named Jordan had stopped to help them. He was a customer. The tv was too big and the lady was near tears. I asked where they lived, and luckily it was my side of town. We loaded the tv in my van and I delivered it to their home. They, like me, will not be back to Lebanon Walmart. read more

Panhandlers out front at every entrance and exit. Panhandlers inside the store who follow you to the checkout lanes. Sickening. read more

It's your average WalMart, but it's located inside of a nice small shopping area. The people at WalMart have been neither rude nor extremely friendly, but rather just okay. It has everything that I usually need but nothing too special. One weird thing that I have noticed is that it's pretty spotty for cellphone service while you're inside shopping, other than that it's your standard WalMart. read more

We have done grocery pickup a lot since the virus. Pickup time was between 3:00-4:00. Received a message they were running late at 3:00. We were notified our order was ready at 3:22. We arrived at 3:46, called and told them what bay we were in. I spoke with two associates delivering groceries to cars and called for the manager three times and held at least 7 minutes each time. I finally walked into the store after we had waited an hour and 45 minutes. I finally saw the manager and got a chance to talk to him when we had been there an hour and 55 minutes. This is totally unacceptable. If you are going to offer pick up service, do not schedule so many at one time and please have enough associates to take care of it. There were cars everywhere waiting. One of the other customers I was chatting with had been there an hour and a half. read more

I bought $148 plus tax battery from this Walmart literally 3 to 4 months ago it supposed to have a free five-year replacement 3 year free replacement into year prorated I went to return this battery because it would not start my truck after testing it after charging it they test the battery tell me the battery is good and there is nothing that they can do so I am out my hundred and $148 plus tax for nothing they do not stand behind their products and will Swindle you out of your money never buy a battery from Walmart. read more

For all those who do not know ,by law you do nor have to show a receipt for your purchase at any store .Once you pay for it it is considered your property and hence is not subject to search and seizure. The stores do not want you to know this but it is the law. They may look at you funny when you say NO Thanks and walk out because most of the employees do not even know this. II you have any trouble just ask for manager but even they, may be brainwashed to think that they can violate your rights. II everybody would stand firm this violation of your rights would stop. Please Look it up and you will see I am telling you the truth. read more

Awful. Zero customer service. Zero help. Zero registers open. The long haired dude that always works the "ring it up yourself" registers is inconvenienced when he has to do his job. Expired and rancid dairy sits on the shelf to be sold. I get it's Walmart, and I get it's Lebanon TN, but cmon. What a miserable place. Obviously the workers think so too. read more

I've been to a lot of Wal-Marts throughout my travels and have lived close to and shop mostly at this one since it was opened over 20+ years ago and this is by far the worst one. I realize it's a Wal-Mart, but come on, it could be a bit better. Horrible customer service, little registers are open so they mostly depend on the self checkouts, severely disorganized. Take a little pride in what you do for a living. read more

Far too many empty registers, even when the store is very very busy. The employees that are there, for the most part, seem as though they'd be anywhere but there. There are some exceptions - Rita up front is a treasure and Sandra in the wireless department is super helpful and friendly despite often being massively overwhelmed by customers. Best advise is to go to the store early in the morning, after the overnight stockers have left but before the mass of stupid humans arrive. read more