Was in town for work and needed a few things. Found the store not that busy and was able to find everything I needed. The few staff I interacted with were friendly and helpful. read more

My refund Walmart said was issued on 9/14 with no need to return items?? Incident Number 250918-72140-4095-000 sent to "Specialty Team" to process refund on 9/19. It is now 9/30 and still no more contact and no refund. Total rip-off. Best never buy anything from Walmart.com read more

I had some questions about my husbands medicine today and the pharmacist was very patient with me and helped me understand everything. I greatly appreciate his time and consideration. I wish I had gotten his name. He was very kind. Thank you read more

The loss prevention here targets people and doesn't apologize for their mistakes I will not be shopping here anymore

It's fast to check out in the store but they watch everyone like every customer is a thief. Most of the time when I order from them online they're pretty good at getting my order to me fast. But sometimes they send a delivery person that either didn't speak English or something is missing out of my order. When I order from them online they sometimes over charge my debit card. And when they are supposed to refund some of the money when you send them a dispute I have to call them because their online app doesn't work properly. Also this store doesn't follow Walmart s refund policy. read more

I've been to many Walmarts but hands down this was among the best if not the best. Very clean and well stocked! Associates were all friendly and helpful. Access from the La Quinta was a huge plus since it was very easy and seemed like it was planned that way. One thing to note: This store does not provide plastic bags, only paper bags for a $.10 fee per bag. Could be a state law(?) since a lot of states are enacting this for retailers. Overall, very impressive experience and I definitely recommend this as a place to shop if you're not opposed to Walmart. read more

Great service! Charlie helped us out he is a great employee! We were at this location at 3:30 am after being dismissed by their employees and being told the manager was too busy to speak to us. Also this location had the only security guard/cop who was actually at the door standing paying attention. At the Walton location he was keeping the checkout girl company and at the Rinconada location he was sitting on a bench watching something on his phone. Sometimes life happens at 2am and you need a little customer service if it happens to you consider Walmart on Valley read more

Your standard Walmart complete with Vision Center, banking, pharmacy, garden and pick up. Plenty of parking and nearby stores and restaurants. read more

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This is a review mostly for their curbside pickup. Since the pandemic we do 90% of our shopping via curbside now. I won't let Walmart pick out produce or meat as the one and only time I did, I came home with bruised apples that were bad in a day and some expensive per pound steaks I was VERY unhappy with. But if you are needing laundry detergent or anything besides fresh foods, Walmart is cheaper and the heavy stuff gets carried to your vehicle. I buy TP and Miracle Grow and canned goods here. They can't mess that up. And you can put "no substitutions" on the order. So you get the brand you want - if it's in stock - and not the Good Value kind. I find I am saving money by not roaming the store and buying impulsively. However they tend to put ONE thing in a bag. I came home with 15 bags the other day...all with one or two small items in them. That's so wrong. And I am over having to wait forever at the deli for service. I used to literally finish my shopping after placing my order at the deli counter, they are THAT slow. And be aware if you do use the self checkouts you have to use a card and you can't get money back. You have to have a $35 minimum to use the curbside service. But a couple things of Glucerna and a big Tide pod container and you're almost there! The kids who bring out the groceries are pleasant. Much more than the associates inside - I have friends that work at this store, so I won't say all of them are unpleasant. But it's much more customer friendly to drive up, click a button on your phone, have someone load your stuff up and drive away. I plan on doing this even after the pandemic. It doesn't make me hate Walmart because of how they treat their customers and staff so much. But I have other stores I go to for meat, produce and deli. read more

Not the first time that the self ceckout did not work. After scan an entire basket of goods, the self checker would not accept credit cards. Walked out, not going back read more

I went in for an oil change & tire rotation. 1 hour to 1 1/2 hours. Almost 3 hours later.....WalMart needs to stop under-staffing

Oh my God! I'd give this store a negative 10 stars if I could. This store is the nastiest Walmart I've ever been in. Dirty, dirty bathrooms and the shopping isn't any better. After today I'm not shopping Walmart or Sam's Club ever again. Just pathetic. read more

This place is hillbilly central! Cryin kids everywhere, it's like a zoo. I went to park my car and found chanclas in the parking lot with trash right next to it. Employee's are always having a bad day, everyone looks overworked and tired. I found it's best to pay a couple of extra bucks to go to target instead. read more

Walmart Supercenter - This is how walmart greets it's customers. - Grocery Near Me - Las Cruces, New Mexico

A convenient off on the freeway for us RV'ers. Needed to pick up some supplies, so we stopped here. A newer Walmart, large parking lot. Produce section was neat and fresh, shelves seemed to be stocked well. Clerk was very friendly. read more

That location has major issues stocking items from dairy products, milk, eggs and their WMT brand drinking water . You can pretty much assume the avocados will be green most of the time. And their pharmacy service forget it . I sat in line once(with others) waiting for a clerk to pick up my prescription counting no less than 5 or 6 clerks behind the counter doing whatever till one of them finally noticed there were people waiting in line. On another occasion I went there to pickup a prescription and was told by them they did not have it. So I called the doctors office who told me they did have it but the insurance co had a hold on it till the following week which the pharmacy clerk could have told me. Bottom line is IMO is this location just doesn't give s ..t. Anyhow when I travel a little further to their Walton location I find no such stocking issues. Obviously its not a WMT brand problem with the area stores but a local store managerial or lack of anyone caring enough to do anything about it . read more

The best Walmart in town. Nicer than the others. And I think the layouts here are way better!

We got a flat tire on our way to see our son graduate basic training in San Antonio. The guys in the tire shop were so helpful in getting us back on the road. I wish I could remember their names but they were all so nice. They got us back on the road in about an hour with 4 new tires! We didn't have to worry anymore for the remainder of our trip. Thank you all so very much!! read more

Nothing felt right about this store. All the employees looked very unhappy. I asked one person to help me and she rolled her eyes and acted like I was bothering her. In my opinion, this is a classic case where management makes the employees feel that they are not welcomed there and they should be overly grateful that they have a job. Bad customer service starts at the top! read more

Staff here was extremely condescending and disrespectful to me and my girlfriend making shopping extremely difficult. I had four negative encounters with extremely rude employees and other employees were unhelpful when looking for items. If I treated customers like that where I work I'd be fired read more

Well it's a good place but don't just hire anyone that just sells but not exactly know what the electronics are..... I'm surprised that my phone works with just me and my mom knowing. read more

I needed a battery for my wife's CRV this morning, ran up the hill to the Rinconada store. 8:30 am, nobody in the auto section, waited 15 minutes. They didn't have that battery. Are you kidding? there must be 5,000 CRVs in Cruces who all need parts now and then. So the very polite young lady who finally showed up called the other 2 WMs for me only to find out they didn't have any either. Where are we, outer Mongolia? Sh*t, I'd hate to need something for a rare car. Oh well, I'm off to Auto Zone. Just gotta jump start it again! read more

Went to do our weekly shopping 6/27/2018, at Valley Dr store in Las Cruces.The store was busy, but only 4 registers were open, apart from the 20ite ones. We had over 50 items, including wine, but only 1 able to check out alcohol was open. I complained to a supervisor, who opened one more....and had 'no alcohol' sign on it...the registers were backed up right into the fashion aisles. Normally, this store is easy to get thriugh, but lately it has involved long lines at check-outs. Today we were 25 minutes in line...not good enough. Either you should stop selling alcohol, or stop hiring under age people at checkouts. read more

We were coming to this store because we needed a straight talk phone with the blue map on it...these people were really rude. They had no clue what they were talking about! All in all very shitty store. Never recommend thus walmart to anyone read more

Five stars for their customer service. Had an issue and CSM Sally was able to help me out. I tend to have not so good experiences at Walmart. This was different. This lady knows her job. That's not even the half of it. I was truly impressed watching her problem solving skills while I waited in line and she helped other people. Also they way she was managing her team. Had everyone working like a well oiled machine. Every Walmart needs a Sally. read more

Security walking around banging on overnight camper doors at midnight then going on to inspect all the cars in the parking lot, some had people in them and moved but who does this? No signs saying no parking! read more

I just left Wal-Mart on valley after trying to do a return. The return was rejected because the serial number didn't match on the box. The uniden dash cam didn't charge from the moment I put it up. So, you let a dash cam get swapped in electronics or let a bad one get returned that didn't match before but I have to take the hit. That's fine. My suggestion to all is this......either don't buy small electronics from this store or look at the packages real close and or open them up to verify the serial number. If you dont.....you are gonna take a hit like me at some point. read more

Driving from Florida to California, and all the Walmarts we've been to, never have we've seen a Walmart so clean and organized and stocked, except the day of a grand opening. We were really impressed, as well with how friendly all the employees were. read more

Quit possibly the worst Walmart I have ever been in. First, it is a huge store. If you go in for general merchandise, you have to walk to the other end of the store, the grocery end, to check out. The registers on the gm end of the store are never open. And, there are NEVER enough checkers. There must not be any employees at all in the garden section. At least I have never been able to find one! Let's talk about automotive. Now, at the Lohman Wmt, when you go for an oil change, there it a greeter right there to write you up. I went to this store, no greeter. OK, so I get out of the truck and go into the bay. Somebody yells "we're busy, I'll be with you after while". Three employees were in a corner by the tires smoking drugs! Meth, I think. So daughter and I left and went to the Lohman store. I have been to the auto department inside the store also. The employees are surly, and frankly none too bright. They don't know the difference between a cabin air filter and an engine air filter. No, they are NOT interchangeable, even if the clerk told me they were. And last and maybe worst, on one occasion I was owed change of x dollars and ten cents. The clerk (I think he was even the manager) told me he didn't have any dimes. I had to argue with him that two nickels were the same amount of Money as a dime was. AND HE DIDN'T BELIEVE ME! You cannot make up for that kind of dumb.... read more

Went to visit family and came to Walmart. I like Walmart they have everything you need for the most part in one shopping experience. Got what we needed for the trip and left. Lines weren't too bad in and out. read more

I've been in some shitty Walmarts. Walmarts that are so bad I need to compose myself for a minute before I walk in and deal with the insanity. My trip here was pleasant. This place is HUGE but everything was pretty easy to find. And surprisingly my cashier was super nice even though she was at the end of her shift. Usually the employees are miserable so it was a nice change! read more

I go here a lot not a bad layout I wish it offered more of what the other Walmarts do but it's better than nothing a lot of the employees are ones I've seen over the years so they are familiar faces I never tire of a good store they should hire more workers go wal mart read more

I was simply trying to change a $20. I went to Walmart for a few items and used the self service check out. The smallest option for obtaining cash is $20 and I needed change. I hoped that the Customer Service Associate there in that section could get change. She told me there is no way and gave me no other options, so I went and stood in line at the Customer Service dept. But the young CSA courteously informed me she too was bound by a ridiculous Corporate policy that prevents her from making change unless her drawer is open. And she was not authorized to open it unless there was a transaction? or something. She suggested I wait at the counter for her associate who might be opening hers. She asked her associate if she was going to be opening it and received an affirmative. So i stood there waiting for her as she was helping another customer but I politely asked her if she would address my issue before closing her drawer. She never once looked at me as she responded quite rudely that she was with another customer and i needed to wait. I responded that I was sorry but I didn't want her to forget and close her drawer without helping me. I had already wasted 10 minutes trying to get change and I didn't want to wait longer. So I told her to forget it. I was appalled not just by the complete unwillingness to solve my problem. (i AM NOT STUPID SOMEHOW THE DRAWER COULD BE OPENED) I don't really fault the intital CSA but the one who was rude really got me steamed because on top of not getting any kind of resolution, she got snippy with me. That's why I left. This is an unproductive policy and yet another failure of Customer Service by Walmart following their move to force customers to become part of their labor force for free. This Walmart has terrible customer service in general but i rarely encounter rudeness but someone in that job needs to check her attitude at the door or find another position that is not customer facing. I know it's a hard job. I did it for 10+ years but I also have certain expectations because of it. She failed. The customer service department failed and Walmart failed. read more

So frustrating zzz because if my late night work schedule, my only available time to shop is late night/early morning. I usually go anywhere between 2-4am. Today is was 2:30am and the ENTIRE section from right where the pharmacy ends and the vitamin section begins through and passed the makeup to the lawn and garden section was closed off for "cleaning". I do understand that there needs to be a time set aside every day for cleaning and stocking and so on and so forth but I've never seen an entire section that large completely closed. The two ladies that were mopping saw me there standing and waiting, yet clearly continued to have a conversation and talk and laugh rather than do their job. Due to past experiences, even though I live just a few blocks away, I drive all the way across town to the one on Rinconada because it's so much better. The Walmart on Rinconada always has everything in stock, is very neat and clean...a complete 180 from this Walmart and the one on Walton. read more