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    Walmart Supercenter

    1.7 (34 reviews)
    Open 6:00 am - 11:00 pm
    Updated over 3 months ago

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    Sharriann the hateful helper

    This is for the AUTOMOTIVE DEPARTMENT The tires are fantastic and bless Troy's heart for trying to help. My issue is with the VERY CONFRONTATIONAL, rude and hateful woman named Sharriann that works at the counter. I simply asked about how long I could expect the tires to take and Sharriann came back with big wide eyes, head bobbing accompanied by a giant attitude -HOW DARE I ask that, correct? Sharriann: we are running behind 15-30minutes. So prolly an hour hour and a half. Sharriann is obviously having a miserable day, which is NOT any of the customers concern. I walked around Walmart for nearly 2 hours, filled my cart and checked out. I moseyed on back to automotive just to see Sharriann's not so cheery face an eye roll and headbob, "can I help you". Me: do you have any idea how much longer we are looking at? Sharriann: huge head bob, eye roll, sigh -I told you I didn't know how long your car was going to take. I TOLD YOU we were behind. Me: you told me you were behind about 15 to 30 minute. My appointment was at 10, nearly 2 hours ago. Sharriann: (raising her voice along with that famous head bob) I DIDN'T GIVE YOU A TIME!!! Me: why are YOU so Confrontational? I asked a simple question. Sharriann: WHAT IS YOUR NAME?? I tell her, she looks me up to tell me it's 80% completed. Me: now wouldn't it have just been easier to do that in the first place, instead of being so hateful? Then comes Troy to the rescue. Troy also informed me I'm not the first to have the same issue with this very apparent C U Next Tuesday.

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    6 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    If a case is locked, it should not take 40 minutes and three phone calls to the service desk to get someone to open it.

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    3 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    11 years ago

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    6 years ago

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    9 years ago

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    5 years ago

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    8 years ago

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    7 years ago

    Had to wait in line at the self checkout, it lacks human interaction. Wish they had better service

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    6 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    9 years ago

    It's a Walmart, their bakery is pretty good. It's lacking CustomerSupport when needed. And with every Walmart, it needs new shopping carts.

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    10 years ago

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    10 years ago

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    7 years ago

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    13 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    14 years ago

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    Ask the Community - Walmart Supercenter

    Review Highlights - Walmart Supercenter

    I usually shop at the one in Lee's Summit, but since I was in Blue spring waiting for my kids to finish football practice I ran over there for a few things in their grocery department.

    Mentioned in 3 reviews

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    Hy-Vee

    Hy-Vee

    3.2(66 reviews)
    1.3 mi
    $$

    When you need flowers at the last minute Hy-Vee is the place to go. My husband and I needed to get…read morea gift for a host and we were able to find their flowers quickly. There were other gifts available in the same area of the store, which was very convenient. We checked out at the self-check out and were on our way quickly.

    I've shopped at this Hyvee location almost exclusively for over 6 years now. I love this location…read moreas I've always had great experiences with their employees and management. They are always eager to help you. About two summers ago I was out front of their store eyeing a set of patio furniture. The manager just happened to be out there rearranging the last set they had left and asked if he could be of assistance. I asked him about the price and if he could work with me since summer was almost over. He realized I was an older woman and he wanted to help me so he gave me a nice discount... and since I lived so close to the store he delivered the set to my home personally. He didn't have to do that, and I was thankful. Today I was shopping in their aisles online phone app and was having difficulty getting through the process that I've completed numerous times over the years without issue. It kept changing the delivery times and kept kicking me out. I ended up having to phone the store, and I spoke with the service person at the Aisles Online desk. His name was Colton, if I recall correctly. I just want it known how very pleasant, helpful, and professional he was. He took care of my issues and walked me through the actual website order process - patiently... which I rarely use to shop with (I'm used to using the phone app). He took matters into his own hands and assured me they would shop my order personally and see to it that we had our groceries delivered expeditiously. He even told me he'd fix the extra delivery charge that was charged to me due to the app not functioning properly, and kept changing my delivery window 3 times! I was very impressed with this young man. I'd say he's a real asset to that Hyvee location. I'll assume he has to be a manager, and if not, he really should be!!! They've got a real gem in that young man, and hopefully they recognize that fact and have placed him where he's of the most benefit to their firm. I also use the pharmacy at this store as well, and have always had a pleasant experience with their representatives. No complaints! I believe your experience with people in the customer service field in general have everything to do with how you approach them for aid. I certainly couldn't do their jobs... not everyone possesses a spirit of kindness and understanding as second nature. But imagine what this world would be like if they did!!!

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    Walmart Supercenter - deptstores - Updated May 2026

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