Adriana (assistant manager) and Ana (customer service supervisor) just made my night!!! Was having trouble with my return. The gift card that my return money got put onto was locked. The customer service line was closed to unlock it. These two were able to somehow get the funds and allow me to leave the store with my gift card money. I appreciate it and thank you so much :) read more

Why does the jewelry section always take over a half hour to an hour to get help even after I ask and have three managers surrounding me they still can't help me open the case, now I used to work for Walmart, most it not at least half of Walmart managers have a key to open most cases, and I had 3 standing there looking for one person. Then to top it off there was already a guy that had been standing there for 25 minutes before me and he let my wife go before him because we have a six monthyear-old, very nice guy.. so yeah if you get Jewelry from Walmart you need to shout to the workers to get help, or find a worker as soon as you step in the store otherwise you'll be waiting for someone to call someone over the radio and wait forever. This was handled very poorly.. and this is my experience every time I get my wife something at the jewelry counter read more

I like this Walmart. The customer service is great. It's a nice place to shop and clean..

It's sad that Walmart still allows people to hoard things during this COVID-19 outbreak. They clearly have signs stating limit 1 per person, especially toilet paper, which the self checkout girl confirmed, but then allowed people to buy multiple packs of said LIMIT PER 1 toilet paper and said it was OK, but took away groceries from people if they hit over the limit. How messed up is that? Won't be coming back to Walmart ever again. I can't support a store that doesn't enforce THEIR rules, and leaves the rest of the community empty handed. read more

I don't have many good things to say about this store. They never have any lanes open in the mornings. They want you to use the self checkout machines, but the small ones, with a cart full of food for the week. They always have items like soaps or paper towels or sodas out of stock. They have also priced out some of the cheaper options for more expensive options. The employees that are working throughout the store will basically run you over because they are being timed and have to move quickly, so be on the lookout for them. We have taken all of our business and money out of this store and moved to other locations. Since doing so, I have realized that the quality of the products we were paying for at Walmart is pretty subpar. Avoid this store for regular grocery shopping. A quick stop is fine, but not worth the frustration or money for your weekly shopping. read more

Im not going to expect anything to come of this review because it's a big corporate chain and the guys up top don't read these or care anyways. I have been a Walmart shopper for years and just moved here from California. I've never been haggled leaving the store with my receipt until today. On accident I didn't scan one item it was a large heavy item and I used the gun but I guess it didn't take. The lady made a spectacle out of it and treated me like I was trying to pull a fast one over her. I was more than willing to Pay for it but what irritated me was her saying I have to wait back in that long line again and as she's dealing with me at least 10 families pass by without their receipts being checked. Once I finish my long wait at the line she targets me on my way out to check my receipt as if she didn't see me wait in line and pay. At that point I got irritated and told her obviously you know I paid as she's taking her sweet time staring at the receipt allowing another large amount of ppl to continue passing by without their receipts being checked. I stormed off mad and sworn I'll never come back to this location again. In the 10 years of being a Walmart plus customer I may have to cancel now. read more

So you telling me you have 100+ employees working at this location and no one can answer the phone in any department

They don't care, very mundane staff. No one greets, no one smiles, the workers are stressed and task driven not customer service oriented because they walk right by you without a word. They want customers in the store but the overall feeling there is that they are doing you a favor. It's because they know you are going to shop there. I don't hate Walmart, I hate that this store in particular is bad at customer service. I don't visit this location much, only if it's a last resort. That was yesterday and that is how I came to the conclusion that the leadership in this store is terrible. I had to wait to get stickers at the door before I could go to do a return... it took 10 minutes. I did the return and the cashier basically ignored me and started a conversation with another cashier. Every worker passed didn't speak or smile. I had a pricing issue and I asked a worker who told me to take it the front, i took it to the front and the supervisor went to check it out , she reduced the price and I went to pay for the items and I dropped a bag with glass in it and the cust serv supervisor walked away. I took the bag to cust serv and I said I dropped this guess there is nothing you can do for me right? They didn't do anything. The items were only $2.86, so I left them there, I didn't feel like fighting. I wrote an email to the company about it and I got a call back and the manager Vanessa made sure to let me know that somehow it was my fault that I left without them. However she did offer to replace them, but no apology for my experience in the store. I realize it just sounds like I'm bitching but I work all week and when I go shopping it's my time. I want to know that I am appreciated for spending my money in the store and a simple greet acknowledging me in the store is all it takes. I don't want to get use to being treated like they are doing me a favor. read more

DO NOT buy an HP computer from Walmart. Walmart is not an authorized seller for HP therefore the warranty sucks. Neither will stand behind the product. I will never purchase anything from Walmart again. read more

I've been in some Walmart's before and I don't really expect them to have good customer service but this one actually takes the cake. There's this guy named Jason harassing me as I fell asleep waiting for my 2 hour long or oil change. I repeat two-hour-long oil change something I could have actually purchase the oil changed myself and had enough time to give my own myself a reach-around before I was able to even leave there. His staff member especially mr. And mrs. Caitlin are terrible I would give them an extra star if they were breathing. It was like dealing with zombies and it was like I had more time to fail than they did. I'll be sure to put this all over social media if it doesn't just start to grow and Fester from Yelp themselves. this is a travesty we have a multi-billion-dollar company who doesn't hold themselves accountable for management that does better than just a fancy tattoos on their arm. I asked for one of my two wiper blades to be replaced and they didn't take the time they took them off completely and didn't replace them with the original manufacturer blades so I have to go back to tell them how much of a failure they are read more

Walmart Supercenter - Department Stores Near Me - Avondale, Arizona

Horrible Customer Service I've been going to this Walmart for 8 years but after today I'll gladly be shopping at Frys Food Store. read more

Over the phone customer service was extremely rude asked if I could speak to someone in the grill department about a particular grill and the lady said "no you just have to come in..." my thoughts are with the covid-19 going on right now me being pregnant and they're only allowing a certain amount of ppl in the store at a time at this location and all I have is a question why do I have to call a different location to find the answer to my question? read more

I made the mistake of stopping in for milk. I paid with my knee cap. The store is dirty, which causes a fall risk. Be careful! read more

Walmart Supercenter - Banana or some other food product on the floor! - Department Stores Near Me - Avondale, Arizona

Before I could finish my sentence, I was sternly told by an employee that they don't carry handgun ammo... as he was unloading several boxes of .45 ACP into the shelves. Guess that's why he's working at Walmart. read more

I only go here be cause its close to home but I dread it every time . The employees are rude or just depressing ....or high . It's dirty and not taken care of or maintained. That parking lot sucks and isn't taken care of trash or carts . And there are to many people out front asking for rides or money. I give 1 star because I have too . read more

I come here when it's convenient but the staff is always rude. The prices are ok but the produce and meat have always sucked so I get that elsewhere. The clothes have also gone up in cost. Not bad for housewares or appliances. I also like that they have self check out because they never had enough cashier's before so it's quicker now. It's mostly the rude staff that makes me go to other locations. read more

I guess sometimes you have to take the good with the bad. I have to admit I am not a fan of the Walmart stores. However, Walmart has competitive pricing. So with that being said, if I absolutely have to go to Walmart for something I will, but other than that I usually choose to stay away. I seems like some items at Walmart aren't very clean, and Walmart at times, gives the appearance of being unorganized. Walmart has over 20 registers. However, I seem to shop on the days when only 4 registers are open which makes getting through the checkout line challenging, it is very frustrating. On a good note I have noticed some improvements, and you can't beat Walmart prices on many items and I price match all the time instead of going to 4 different stores. I guess sometimes you have to take the good with the bad. read more

This review is specific to RV Dry Camping in the parking lot. Contacted the manager before setting-up for the night - ALWAYS contact management prior to setting-up. It's simply good manners & they may also have some specific rules. Great safe location w/ plenty of nearby shopping, restaurants & gasoline. Since we are about 60 feet w/ our SUV & bicycles hitched to our 37 footer, we need lots of space, so we don't have to unhitch. Especially in 107° weather. Lots of space around the perimeter & behind the store. Store was also clean & well stocked. read more

I try to stay away from the SUPER WALMARTS...why? because it's just TOO darn massive! I really like shopping at their smaller neighborhood stores better... I don't expect much shopping at any Walmart, however this location seems like it has gotten much better to make sure that enough registers are open for check-out. Employees are friendly if you ask them a question (if you approach them - they won't approach you)...in fact, I noticed that Walmart employees are friendlier than Target employees - which wasn't always like that. Maybe Walmart is trying to re-brand itself? I dunno. I can never find anyone working in the paint department at any Walmart. Like any WalMart, to avoid the crowds, it's better to shop in the morning, plus parking is plentiful until the mass herds of shoppers show up... read more

They didn't answer my call for customer service and kept hanging up on me before I could get to customer service. Then they finally transferred me but it was to the wrong department, then hung up on me. Literally a trash place. read more

I don't understand why people keep giving this Walmart a bad review, it's a Walmart for Christ sakes. Just because you don't find what you need at the time means it's a bad Walmart. This Walmart is in a very nice area, the parking spaces for handicapped are horizontal instead of vertical which is awesome, never seen that in the ghetto. I get that these Caucasian's have high standards but if you're really going to complain about something not being there try target instead. Where no one shops because the prices are ridiculous. I'm sure you'll find what you need there. read more

As far as WalMarts go, this one is always busy. One word of advice...never...I mean EVER..go after 10pm. One lane open and a line a mile long. If you don't have any produce to be weighed, you can check out at the jewelry counter! Was a mess today. Crap everywhere, but there were actually employees trying to clean it up and get organized! Wasn't a bad experience! The doors to the non-grocery entrance close around 10 and the doors to the "garden" center close at 7pm. read more

Hate having to go to this Wal-Mart. Always dirty, crowded and it's rather difficult to find the things you need. It's not the best set up. On a good note. After searching for way too long, I finally found the motion sickness medication I was looking for. It just so happen to be the last one they had. read more

We have gone to this Walmart off and on for 4 years (usually once or twice, then we stop going for 6 months because we realize how disgusting it is) and I can say for sure I will never go back after my last experience there. We walked in and were immediately hit in the face with an overwhelming rotten egg smell. Continued walking through the store hoping to get what we came for and get out of there and the smell started morphing in to an eventual combination of rotten eggs, Nair, urine, and rotten milk. Never again will I step foot in this Walmart. read more

Why is the make up section closed at 7:30 pm when the store is still open? I came here to shop to buy some make-up, household items and some groceries. I abandoned my cart and the items in it when I went to the make up section and found it barricaded and chain up like Fort Knox. If part of the store is closed it is no longer a one stop shopping experience. Your store is crowded and chaotic. Your prices aren't that much better to endure the congestion, especially when I can't get all the items I need. I stopped shopping at Wal-Mart years ago. I prefer Target. I just started shopping at Wal-Mart again recently. This sealed the deal. I'm out. I want shop where I'm treated with respect. read more

Came for an oil change they have a list of stuff that was decline in the service I paid for. Lazy workers

Not very customer service oriented.... was trying to return a gift from my baby shower and jumped through all the hoops they asked me for to bug the person that gave me the present only to tell me no at the end. The whole time the lady has an attitude and her manager was not any better. Very condescending and not trying to be helpful. When I asked do speak to Anas manager she claimed to be the highest ranking manager. Which is very surprising since she had such a horrible attitude. read more

Now I have to say I have been to probably more than a hundred Wal-mart's across this country and this one is just average. Actually to be a Super Center they have really dropped the ball on this particular store. I mean it is in the heart of Nascar Country here in AZ and yet they don't have any real merchandise worth while for fans coming into town for the races. Now I live here....not in Avondale....but living in AZ I am shocked that this store like many I have found here in Avondale to be SERIOUSLY lacking in that Department. People in the store are not very helpful either.....they are not rude or anything but they kind of just go about there business like no one needs assistance. All in All it is not a bad store.....but one I won't need to visit ever again.....Eat, Drink, and be Merry my Friends!!!!! read more

Supervisors Becky and Effeminate Tim are two of the most incompetent ignorant and hostile people I have encountered in my life. When my coupon would not scan the careless cashier ( a black girl with black and white dreads) smiled and pushed total anyway, said I needed to go to customer service. The first cashier gazed at my receipt as if i handed her a equation and asked her how to solve for X. Into space she went for about 10 until she said i need to call a manager. Here comes Becky who looks as if her dog just died. Solve for X Becky! Now here she goes staring at my receipt for another 20 minutes. Long story short she called me a thief and said i was going to jail in front of my kids. My daughter cried and said, "Mommy just give her the soap." My entire return was 2x the amount of my original purchase for all my items. As she flicked my receipt at me thinking she got me good. I thought WOW you didn't get through HS, Did you Becky? I thought i was getting punked. Although I didn't get my soap like i intended, i did get more money back then I did walking in, plus all my purchases. Thanks Becky! LOL I call all week trying to speak to General Manager Jessica, Phone games, no go. So the Next day I go to speak to the general manager, I asked a very sweet women in the front to call for one. As if, i were in HS or on an episode of Mean Girls, all of the yellow coat leads huddle together peaking at me from behind some racks. The women i spoke to said she heard Becky over the intercom say, "thanks Tim for having my back. I am like really! Here comes Tim. I said, ''We just heard you over the intercom saying that your going to have Becky's back.'' He denied and i explain what happened I asked why they wouldn't price match if i had the add? Into space Tim goes looking at a tiny little coupon. He thoroughly reads it front and back looking for a reason, Not to honor it. He said well we don't need to honor anything we do not want to. Oh reaaly? He takes off to ask someone else. I am in the store over an hour waiting. Finally he returns, hands me my coupons and said we will honor your 4 coupons. which were buy 2 get $1 off. Defeated, he turns his back and quickly runs away from me.. I said Hello??? I called him 3 times that is how fast he ran. Can I get my 8 Gatorade's? he said, "YES." He didn't say go to Reg 4 ill let them know. So what ends up happening???? AHHH!!!! Cashier Casper the unfriendly ghost Kristin, mean and nasty with her pale skin and bad attitude says i cant price match without a supervisor. Fine call tim. Tim comes over and says you can use 4. I said I do have my 4 that is what your policy says. i said you stood before my very eyes and read this little coupon for 20 minutes, you didn't see its for 2 items??? He said, "No i didnt see that," Go wait in line again...:/ I have never in my life experienced such horrible, rude, ghetto customer service in my life. Id rather shop in Laveen than here.. If you want a simple and easy transaction the only thing your going to get is a big headache and a whole lot of bad attitudes. Shop here at your own discretion! If you've read this whole review and love the truth no matter how uncomfortable it is, Research Biblical Flat, Earth Nasa Lies, Moon landing hoax, Satelights dont exist, Haarp, Weather Weatherization, Red cross are thieves and murderers, Ingredients in vaccinations, Operation Depopulation, Agenda 21,GWEN towers are NOT cell towers, truth about public school system, Michelle Obama is a Man named Michael Robbinson, sandy hook hoax, false flags, 911 was and inside job! And Wake Up Folks, Time is short, Operation Dumbing down of America is officially complete. This level of stupidity is not an isolated incident. Jesus said because iniquity shall aboud, the love of many shall wax cold. People are getting worse. Jesus is coming very soon to judge the world. A glorious day for those of us who are saved, terrifying day for those which pierced him, and all kindred's of the earth will wail, even so Amen! read more

I'm on vacation and the first store we go to is Walmart. Why? Cause its a supercenter! I go to walmart out here in San Jose, but this one had the deals going on!!! I couldn't believe the sales they had! I got outfits (top and bottoms) for my son for $3 and $4. Whatabagan!!! hahaha read more

This Walmart is not the best to be honest. Location is not the best as it is on the corner off the freeway of a busy intersection. Prices are good don't get me wrong, however whenever I go, they are not stocked with a lot of everyday products, it is really hard to find help, and doesn't feel like customer service is priority. read more

Absolutely the worst customer service by far!! A lot of the staff at this Walmart act as if they hate their lives so much. If that's the case then don't work at Walmart then. To top off the irritating and annoying attitudes you get when you come here, there's always some direct tv or cox guy harassing you to buy their service. Can people go to the store and shop peacefully without them trying to shove their internet and tv services down your throat? Definitely will find a different Walmart. I'm willing to make the drive to somewhere else where my money and business is appreciated. The saddest part about the whole situation is Walmart couldn't care less about any of these reviews. Smh read more

Went to Walmart to look for a Christmas shirt. Walmart is almost always busy, but it was especially busy being the Saturday before the holiday. I expected the racks to be relatively sparse, considering it was two days before Christmas. I found a few things to try on and actually got something that worked for me. Headed to self-checkout and I was on my way. read more

I ordered my groceries for curbside pickup and I will NEVER do it again. Literally EVERYTHING I ordered they didn't have it in stock. I even scheduled it and there are like 4 cars waiting for even a chance to get their groceries because all the spots are taken and STILL waiting. Cars formed their own line to get a spot and i still had people cut me off and get their groceries first. I literally could've went INSIDE. I get a spot and call the number and it goes to voicemail SEVERAL TIMES. Establishment is so pathetic. I get COVID has taken a toll so we've cut businesses some slack but there is no reason that you should need this much slack. Terrible read more

Came here out of a whim on my way home. Wasn't looking for anything in particular. The store is outdated and unorganized at the least. Dirty and a little bit of a rough crowd. No one greets you anywhere in the store, from the time I walked in to the time I left. I'll stick with North Scottsdale. read more

This Walmart is terrible and has the most rude, inept employees. My husband went into this location today to buy some toys for our baby. He found an item cheaper at one of the competitors and attempted to price-match during check out, and the cashier AND manager on duty refused to do it, even though Walmart's website clearly reflects that they will price-match certain competitors (the one he was trying to price match was listed in the list of retailers on Walmart's website). It is completely ridiculous that the manager wouldn't listen, even when my husband pulled up their official website's price-matching policy to show them. This store has the laziest staff that quite honestly, doesn't deserve to be making the $10+ an hour that they do. I've had such negative experiences at this location in particular, including purchasing what was supposed to be a brand new Wii U here a few years back, only to bring it home and find that not only had it been previously open, but used!!! Someone registered on it then returned it to the store. I had to fight with the managers here to exchange it. They made me feel like I was lying and insisted they would never place open electronics back on the shelf like that. I call total BS, because it had been open and used! I DO NOT recommend shopping at this location, ever. Not to mention, all of their carts are so disgusting, dirty and beat-up and nothing is ever neat and organized on the shelves. read more

Why does it take 30 min to get someone to come to the Razor cage. I had some paged 3 times. Finally about 30 min waiting one employee who had seen me from a distance, walk up to me and said "you look like you need some help how many I help you". Do you notice how all upset I looked in it Siri standing there for a while, took matters into his own hands got the keys and help me out. If I could remember his name I would put his name up here to get to thank him. Other than him so farm. Rancid disgusting customer service. read more

I will NEVER buy any electronics from this walmart again. I purchased a tv on sunday and when I opened the box pieces were missing. Went to return it today and not only were the pieces missing but the serial number on the tv did not match the one on the box so now I am out almost 300 dollars. This is friggin ridiculous. Never again Walmart read more

Would rather go to a different Walmart then this one. Whenever I do have to go to this Walmart I try my best to get what I need and scram. Would rather go to the one in Glendale. read more

If I could give them zero stars I would!! Got off work decided to go grab some groceries that I needed for my home. I got there around 7:30 a.m. and had a cart full of food by 8:00 a.m. so I go to check out and no customer service personal was at any of the cash registers in the store except 20 items or less what pissed me off that you have 5 or six people at the scan and go. That would have been cool if I didn't have a very full cart of food. So, I tell one of the girls standing at the scan and go that I need help scanning the fresh veggies I had because she actually has to look them up on the monitor to get the right prices. So instead of her using good customer service and open a register so that she could ring my items up.....that heifer stood there and watched me try to put all that food on the belt. What I should have did because I am tired after working a 10 hour shift standing on my feet all night and now I am trying to scan and bag my own damn groceries while there are two customer service reps standing there watching ME! Left all that food right there and walk the hell out. I spent 240.00 that I could have spent at Fry's with fresher produce and people at the register ringing my items up and bagging them. What makes so bad I am a share holder in the company. I did not leave the store till almost 9:00 a.m and still not one of those people went to open up a line, they getting paid to stand around and watch you scan your own stuff on my dime!!! I will not shop there any more and I will post it on my social media for others to stay away! read more