Unwelcoming and Unfriendly staff. Only pros of this shop is…read moreits local owned and they have a decent selection to choose from.

I had a question on how to clean my camera not only could I find all the materials I needed for it…read morethere but Sito showed me how to do it. Everyone that works there is knowable and friendly. Not pushy but always ask how they can help, you not just what can I sell you. Very few photography stores around here and I love to support local businesses.

Great communication, excellent technical service for a very good price. My canon F1n1 new, works…read morelike new again

Mike is simply amazing! His customer service is second to none. His technical expertise is the…read moresame. If you need a camera repaired, locally use him. You WILL not be disappointed!

Prints are more than twice what WalMart charges and have far less color and pop. I wish I would…read morehave listened to my wife but I didn't think Walmart could do bigger than 8x10. They do. Heartland 8x10 $5.99, Walmart colorful 8x10 $2.94! I went to heartland twice and spent $115 before I decided to try Walmart. I got way more 8x10's and 11x14 with more color for $41! Listen to your wife! Walmart on left, heartland in right! Now have to pay Walmart to do everything again!

Been using the place for a while for camera and photo printing needs. They are always very helpful…read moreand friendly. I recently had a family photo session with a photographer and bought the CD of prints to use, and sadly a family member was unable to make the session last minute...so...yep, I had a high resolution photo of the missing person photoshopped into a couple of the family portrait shots and it looks great! They took great time and detail to perfect the lighting, color and proportion to make it look like they were really there. Great place for quick prints off phones, but is best to load them on a flash drive to bring in as our phones have so many pics it takes a long time to load on kiosks...plus it prevents you siting there for hours sorting thru pics while others are waiting...

Amazing photographs with a friendly informative staff. Could not have been happier with how our…read moreChristmas photos turned out. We will definitely return for more yearly family portraits!

I must say I am amazed at how unorganized and RUDE this photographer is. I have been trying to call…read morefor the last month to set up an appointment to get some pictures taken of my daughter and Crystal, the photographer is always "too busy" or doesn't have an accommodating schedule or I'm told that I can leave a message and she'll get back to me and never does. After talking in passing with some of my friends, I've heard some very negative things about the company so I'm glad things didn't end up working out with me spending my money here. I've heard that her studio is incredibly messy, she often loses orders and she's just flat out rude to her customers and even treats her small staff with disrespect. Regardless of whatever you may have heard, take your business elsewhere!

I have been going to Process One for all my travel and passport needs for the last 7 years, and…read morethey have always provided great service without any bad experience. The staff is well informed, even when it comes to non US passport requirements, and their service has been always reliable and fast. They are cost effective as well - 4 passport size photos with a digital copy cost around $22+. They also offer drive thru photo pickup services. I will always pick them for my photo needs.

This is an update to my review. They sent me a good replacement, which I appreciate. However, I…read moremust still only leave 4 stars because it was unfortunate that I had to pressure them with a poor review before they responded to me. The guy actually said he tried to call me a few days earlier, but when I checked my cell phone, there was no message or record of them having called me.