Amazing customer service from Christin! Super sweet, knowledge, and understanding of a budget.read more

Such a great experience here! I had a great time selecting my camera with a lot of helpful advice…read morefrom the employees! Definitely will be coming back for all my photography needs. Christin was fantastic!

I love them!! I'm newer to film cameras and was really intimidated after wanting to get into it…read moreagain as an adult. I took my family's old film camera to see if it was working to one store and they gave me a negative outlook, so I took it here for a second opinion and the fix was comically easy :') I've only interacted significantly with two employees, but they were both amazing and willing to answer my questions without making me feel dumb. They also dealt with me opening some blind box charmeras with as much excitement as me, so I love them downnnnnnnnn!! I might be getting lucky with the two positive visits thus far, but I did try another film camera store recently and felt uncomfortable the entire time unfortunately AND they overpriced the same charmeras so I will be sticking with them from now for sure for sure.

I had about a dozen old movie film reels converted to digital. Excellent process. Happy with the…read moreresults.

Best place to rent camera gear and all that goes with it. ALL the staff are friendly, knowledgeable…read moreand very helpful. I work mostly with non-profits and AMG's prices ensure I can continue to do this work with good quality equipment that doesn't break my tiny budgets. Won't rent from any other place. Thank you AMG.

I was in Austin for a multi day shoot and AMG provided my lighting and grip gear. I couldn't be…read morehappier, their prices were by far the best and they made special arrangements for Sunday drop off. Extremely helpful and friendly, they made it possible for me to perform at the level my clients expect halfway across the country with ease.

Thought my Nikon Z8 was due for a cleaning before an upcoming photography trip. Talked with Johnny…read moreinitially then dropped my camera off with Jack the next day. Both were very friendly and knowledgable. My camera was ready the same day (they did say 24-48 hours but was called as soon it was ready). Wow. So appreciate their attention to service. I am renting a lens for an upcoming photography trip from them at the end of the month. Their website is very easy to navigate for rentals. Their prices for rentals are extremely competitive with other local camera shops. So happy they are in Austin. Sorry it took me a bit to find them. I will definitely be back.

I shot fashion and beauty for 50 years and have bought gear from all the big guys from Sammy's in…read moreLA to B and H ...the guys at camera exchange are helpful and knowledgable on the same level...

As a professional fine art photographer, my partnership with a reliable photo lab is essential to…read morethe integrity and reputation of my business. I need reliable, high quality work delivered to the highest professional standards. Pounds has proven, again and again over my 15+ year relationship with them, that they are simply not up to the task. They have dropped the ball on me over and over, delivering a series of metal prints which are supposed to be 'ready to hang' that have literally fallen off with wall with more than 70% failure rate. Many of them have fallen within a matter of minutes after being hung. Others have fallen in the midst of month-long gallery shows which has been utterly humiliating on both personal and professional levels. How can I be taken seriously as a fine art photographer with such shoddy work that literally won't stay on the walls? And how could I even think to pass on such shoddy work to my clients? 'Shit rolls downhill' as we say here in Texas. No one operating under good faith would pass such a piece to their clients. And yet, pounds has done it again and again over many years. And they continue to treat their long-term, loyal clients with their high quality BS customer service while producing pile after pile of shit for their clients to deal with as it rolls on down the hill to their respective clients. What does this say about the people working at pounds? After several years of sticking with pounds despite such massive problems that have compromised my personal and professional reputation at galleries and amongst clients, I've come to realize that the customer service which kept me with them for so long is nothing more than lip service to cover up for their shoddy work. They have done absolutely nothing to fix the technical problem with the metal print float mount and hanging bracket system which was failing at remarkable rates. They have reprinted my work numerous times, and each time the prints fall off the wall even faster than the prints they were intended to replace. I've even tried to help them fix the problem by experimenting with solutions and found a heavy duty mirror adhesive that works with 100% success rate. I informed pounds of my solution, but did they use it or something similar in their own production? No!!! Why not??? I can only guess that the cost benefit analysis didn't work out, and that it's easier and cheaper for them to continue producing prints that fail than to produce prints their clients can rely on. This speaks not just to technical incompetence in the lab but to something far more grievous, namely a lack of personal and professional integrity. Pounds has caused me to lose clients, clients to whom I had to reimburse thousands of dollars in sales, they have compromised my reputation with galleries, and most recently they have caused me to miss hanging work in the biggest gallery show I do every year due to their incompetence and lack of integrity. I have now decided to end my 15+ year relationship with pounds simply because they cannot be trusted to produce work up to a professional standard. They can't even be trusted to produce work up to a mediocre standard! The only thing I'd recommend using them for is proofing because they're fast and cheap, and messing up proofs would hardly jeopardize a person's career. Any professional quality work, send elsewhere. Don't be hypnotized by their so called 'customer service'. After many years going back and forth with them and being sucked back in when my gut was telling me to jump ship, it is crystal clear that nothing has changed at pounds except now I can see them clearly for what they are. You've been warned. EDIT: Since my initial review, Pounds has reimbursed my past metal print orders as I requested after the repeated failures in the hanging brackets. I feel this is as satisfactory a resolution as is possible given the circumstances. Even so, I have decided to close my account at Pounds and am currently looking for another lab to send my work to.

Pounds is the finest lab in the U.S. I was a customer for several years in the past and they were…read morehelpful and professional at all times. Thank you, Pounds! J. Bordine, Wimberley, TX

I hired Amanda to take photographs during a day-long celebration. She was great. I got the…read morepictures back within two weeks and they were beautiful. I would definitely hire her again!

From the owner: Vested Interest Productions offers quality photography and videography services. We help you…read morecapture the beautiful details in the big picture of your special moments. Give us a call today to hear how we can help you!

Almost nothing about this YELP listing is current. The business has moved to Plano, TX. The…read morewebsite link is the only information on the YELP listing that is current. When I went to the website I was able to find a current phone number. When I called I was told the Austin location was no longer open. All of their business is now conducted out of the Plano office.

From the owner: CD/DVD/BLU-Ray Duplication and Replication DVD/Blu-Ray…read moreAuthoring Avid editing/Final cut editing Video Production HD file conversions HD Camera and Gear rental

It was an absolute pleasure to work with Alex, Sarah, Tiara, and Grace at Golden Arm Media for the…read more2015 SXSW Interactive Innovation Awards. They created fantastic custom animations for each of the awards categories, and did all the video production to assemble the many, many pieces of video and audio into a fluid, polished, engaging experience for the awards ceremony attendees. The Awards Show needed to include many short videos sent in by SXSW Interactive Innovation Awards finalists -- Alex even put together a "basic shooting tips" how-to guide to help finalists create their footage, and then Golden Arm spliced it all together seamlessly. Then, Alex even volunteered to run the presentation from the AV booth on the day of the Awards Ceremony. He was extremely adept at adjusting to the quirks and unpredictability of a live show, and he made the video production work perfectly with the live performance. SXSW and I couldn't be happier with the work they did. Golden Arm Media is a talented, ingenuitive, industrious, prompt, and friendly team of video production professionals. In short, they are a joy to work with... so, if you have video production needs, go with Golden Arm Media. -Mason Stewart SXSW Interactive Awards Coordinator

Alex, Sarah and the rest of the crew are consummate professionals that will blow your mind! They've…read morehelped my business tremendously! Can't recommend highly enough!

I find it hard to believe ... Nothing but five star reviews?…read more Took 3 months for photos and no slide show. When we tried to inquire about that, thinking maybe there was a miss understanding, we got no response, nada nothing. The Husband and Wife entrance photo included a giant black trash can. No editing that we could tell. What took so long? Very disappointed

J is just incredible, and we haven't even gotten to the wedding yet! He has done two engagement…read moresessions for us, and I couldn't be happier. He is very easy to work with, listens to everything we had to say as far as ideas for the shoots, has perfectly executed our vision, and is just all around a great guy! He even managed to wrangle our spunky, nervous, all around not so well behaved dog when she wasn't in the pictures with us! I already plan to hire J again in the future!