1st experience was great. Needed a cough syrup refill. But was in the hospital til 6 on Friday so…read morethey are now closed til monday Needed 6 prescriptions from the hospital but closed so got paper prescriptions to cvs.

This pharmacy is great. The communication is consistent and they ship your prescription out…read moreexpeditiously. I have never had any problem with them.

There is something dreadfully wrong about this particular Walmart. I have been shopping in Walmart…read morestores since 1993 and I haven't felt an overwhelming sense of depression from being inside one since I visited a Walmart in California 6 years ago. For one, there is too much going on at the registers. The self checkouts are inside these mini corals that isolate them from the other registers. This is a good idea in theory, not in practice. The bottleneck on the entrance and exit make it extremely difficult to get in and or of, especially if you are foolish enough to go in one with a cart. One register is at the front of the opening bottleneck and if someone had a cart parked there as they check out, guess what... you might be there a while. For two, there are NO GREETERS. I have never experienced this phenomenon in a Walmart. If you bring an item in from outside (like a soda or item to compare), you better RUN to customer service and be prepared to stand in line for 10 minutes (or more) just so you can get something that will keep the a-hole loss prevention guy from accusing you of stealing - which he WILL. You don't want to be tackled by his flying monkeys I've something as trivial as a candy bar. For three, 98% of the employees are unhappy, look depressed, are snotty, condescending, or just flat-out unhelpful/dismissive. I have never worked in a Walmart but I help more customers than they do in this store. An elderly customer was looking for a particular kind of sweet, one you can only find on the baking aisle. I watched as he pointed to the candy aisle, assuming she meant the REGULAR sweet, and said "It's down there!" Apparently, Walmart doesn't train their employees to CARE. This employee might have been busy putting up paper goods across the divide (10ft or less), but it wouldn't have taken five minutes to walk her to the item (wrong item or not). Customer courtesy must be something you're born with, IDK, but even though I was in a hurry and on my way out, I walked with her to the correct aisle and got her what she was looking for. For four, when I first moved to the area my first visit was miserable. It was 75 degrees outside and it felt like 90 inside. I asked a cashier, who had a tiny fan blowing in her, why it was so hot. She said management keeps it that way, that they're "cutting back". Is not fainting at work from the heat a luxury? You could have roasted a chicken in that store. Funny thing, the Walmart store in The Villages (a few miles down the road) is ALWAYS a comfortable temperature. For five, the loss prevention guy is a complete jerk. He is condescending, combative, argumentative, and sleazy. I and a few friends of mine have seen him, on occasion, gawking at female shoppers from the ladies department. He tried to grab my shoulder on my way out the store one afternoon. To this day I have no idea why. I didn't know who he was before that, but knowingal all these things makes me feel uncomfortable whenever I shop there (which is very infrequent. I'd sooner drive the extra few miles to go to The Villages than worry if Im going to be accosted by some sleaze ball.) I'm not ever returning to this store unless I'm desperate for something that cannot wait - I live a mile from the store. I don't like how I feel when I'm inside it. The unease is palpable. The only thing good about it is the location and the parking.

Looking for a particular item, asked a sales lady..... She did not even stop to look at me, said…read moresomething and walked away. Another shopper told me, "Speak Spanish." Another sales lady, she gave me her cell phone to type in what I was looking for. At least she somewhat tried. Then check out, always frustrating..... Half of self check out scanners is not operational, red light. So many "assistant" managers socializing with their coworkers, but unwilling to assist customers.

Terrible experience with the pharmacist, Dr sent in a prescription I went into CVS they said they…read morenever got it but when I called the phone number they said they did. So I called doctor again they sent the order again. Went back to CVS they said again that they received it but it wasn't ready I ask if they had the pills in stock they said yes. Went in the 3rd time the pharmacist said the order was wrong and he couldn't fill it. But he didn't call doctor to get clarification. Called dr again they sent a new order. I asked again if they had the pills they said yes. Went back the 4th time they said they didn't have the pills. Went back the 5th time and they could only fill a partial order and charged me $182. And everywhere else was $26. They lied. They don't care about their customers. I will never use CVS again.

Never again. I went in to pickup a prescription. There was someone at the drive through so I had to…read morewait around 7-10 minutes for them to be done...no big deal. When it was my turn I told the woman that I also wanted to transfer a prescription from the Walmart across the street to them. She said ok, but she'd take me at the other window afterward. I said ok. She got my prescription for me and I again mentioned the transfer. She then told me that I'd have to wait again because someone had come to the window and someone else up behind me. She told me to go wait at the other window until she was done. SERIOUSLY...I'd just waited for my turn, but then she doesn't want to help me. I started walking to the other window and then decided that wasn't going to happen. I continued out the door...drove to Publix and had ALL of my prescriptions transferred to them instead. So in really they lost thousands of dollars a month because of how many and how expensive they are. Probably close to 50k a year that insurance pays for. Talk about dumb on their part.

My dtr has dry heaves after having vomiting & dry heaves. I was assured the prescription would be…read moreretrieved from another pharmacy & filled today. That was around 11 am. I went to check in person & no one knew about this. The nice man who I spoke with at 11 handed it over to the pharmacist & he didn't even remember anything about it then he remembered & said they never got the prescription from the other pharmacy & to go home & just wait until they text me when it's filled. I asked could he at least follow up with a call since the guy from CVS this morning assured me it was all handled. He reluctantly agreed but abruptly told me I made 10 cars behind me wait?! Shaking my head. So it's 10:22pm & I still have no medication & no follow up call.

Deplorable customer "service" by Sara, the store manager. Nasty, argumentative, lied to my face…read moreregarding standard operating procedures in their pharmacy. Will be contacting the regional manager of the store to file a formal complaint given I was made to feel like a criminal only to have my script filled successfully at the same store the next day. This woman needs to be fired for the way she treated me.

I usually go to Walmart to shop, but have been going to my local CVS lately, because I dont want to…read morebe bothered with the huge lines and only 1 register open. I wanted to do this survey so I could specifically tell you how impressed I am with Humumchand. I only needed milk and 2 bottles of water for my thirsty daughters, but poor Humumchand was "blessed" with 2 very intense "villages type" customers, very impatient, and seemed to have a smart and pathetic way of showing their appreciation for the way, and rules CVS does things they way they do. one man kept telling him "if you had the new system, you could do it this way!" for some reason, the man couldn't face the reality that Humumchand had a process that needed to be followed with the system he has. Humumchand kept his cool, and didn't skip a beat with his awesome customer service. please keep him on staff for a very long time, hes the bomb! from one happy customer!

The recent installation of the new automated flat-panel displays at the pharmacy counter has made…read morethe pickup process significantly worse. CVS has essentially removed the human element from the initial transaction, leaving customers to navigate a screen instead of speaking with a staff member. Key Issues: * Zero Human Interaction: There is no longer a person to greet you or answer immediate questions. If you have a concern about your medication or insurance, you are stuck behind a screen. * The process is totally inflexible. For example, I needed to make a change in one of my prescriptions, but there's no way to do that, so what I had to do was go through the entire process and eventually a staff member brought me the prescriptions, which I then had to hand back to the staff member with instructions on how I needed to modify the prescription so basically we had to repeat the entire process again. One of the prescriptions had to be undone and refilled and added about 20 minutes to my wait at the pharmacy counter. It was interesting to hear other people standing next to me using the screens commenting to each other, and to me about what a terrible process this is. I've cleaned that up a little bit for publication. This reminded me to some extent of what would happen in the corporate setting when a recent college graduate got to put his or her " brilliant new idea" into practice and roll it out to the customer. * Confusing Interface: The system forces you through a tedious series of questions that are poorly designed and counter-intuitive. * Significant Delays: What used to be a quick exchange of a name and date of birth now takes two to three times longer. The automation hasn't streamlined the process; it has added unnecessary friction. * Lack of Support: This new system feels like a punishment for the customer. It makes getting vital information extremely difficult and creates a barrier between the patient and the pharmacist. I hope management reconsider this "upgrade." Pharmacy services require a level of personal care and efficiency that a flat-panel screen simply cannot provide. And this particular pharmacy has a wonderful staff who have always provided great service.

The owner/pharmacist is caring and has many year of experience. It's like going to your…read moreneighborhood pharmacy if long ago. Get all our vaccines and tests here. Fast and personal service.

From the owner: We offer all covid vaccines, Shingrix, Flu, shots as well as holistic medications. We deliver for…read morefree. We are a neighborhood pharmacy.

Free equipment, Villages has an equipment loaner place on the square…read more New item never use!!!! Still in the packaging. Refuse to take the Over priced item 100.00 that all others had it for under 60.00. Then no one at the register for 20 minutes on top of it.

Peter and his wife are the best! Always greeted politely, very knowledgeable and helpful.read more

Horrible, horrible customer service. Called 15 minutes before closing. I was put on hold for…read moretwenty minutes. At 5:05 they disconnected the phone call because they were closed now. They could not be bothered to answer the phone even though I waited 20 minutes on Hold!!! Sad way to run a business

I have an elderly family member who has been left without meds multiple times. He should be in…read moreautomatic refill. They forget or over look. He has one med that he takes three times away basically to keep his low blood pressure at a level to live. He had been out three days. Called on Thursday and Friday. They didn't tell him they had to order he told the girl this morning he had been out for three days. She said they would make certain to have it delivered by the end of Friday, today. No med. they are closed for the weekend. Not the first time but this is the most serious time. This is potentially a life or death med. a complaints needs to be made.

Stoped to get a few toys for toys for tots…read more.. Clean, fully stocked and friendly staff. Used self checkout and was in and out fast. Place was a little busy as I think a lot of people are trying to beat the rush of Black Friday coming up.

I only went in there to get some eyeglasses made. They were prompt courteous, and the doctor was…read morevery professional. I'm not going to comment on the rest of the Walmart because I didn't even go inside of that but the store looked neat and clean,