Before moving to Las Cruces I used a Walmart Pharmacy in Arizona. They were excellent. Anytime you needed to talk with someone--there was no problem. But this pharmacy in Cruces is the absolute WORST pharmacy, Walmart or otherwise. I have been TRYING to utilize them for six months. I'm constantly told--"oh we"ll have to order that, we don't have it in stock." These are just simple genetic medications--nothing exotic or fancy.
The last two prescription I tried to fill, it took the this pharmacy FOUR DAYS to fill something simple.
When ever I've tried and call to talk to someone, they put you on hold (and don't even ask you) The last gal put me on hold for 15 minutes, and NEVER CAME BACK TO THE CALL. I guess she never had any INTENTION of ever coming back to the call.
So when I called a second time--the guy just put me on hold again without asking me if I was ok with that (I guess that what they tell the techs to do-just click the person on hold without waiting for a response) This time the wait was 4 minutes. (so now I've been on the phone with these bozos for 19 MINUTES) And I haven't even talked to anyone yet.
"We're swamped" He said. Well, that all you ever tell you at this location. HIRE MORE PEOPLE AND TECHS THAN-It's not me, the customers problem. But they make it your problem. WTF WORST PHARMACY EVER. read more