Great service and we appreciate your help obtaining a prescription with the shortages…read moreIf nothing else we were kept in contact with and helped just as fast as the pharmacist were able to assist What would we do without you

The phone system to CVS Pharmacy is beyond Phucktarded. The AI can hear a baby cry, a dog bark, a…read moredoorbell and it will take you to a different section of the call cuz it's sounds sensitive. Then, it won't allow me to add in my birthday over voice or keypad. Get rid of yalls Phucktarded AI phone system and get live people to answer the calls.

This pharmacy has a problem giving out the correct number of pills. If they can't count, what can…read morethey do correct? If you choose to use this pharmacy, make sure that you have the right medication and that you get the quantity you pay for.

My spouse and I went to Safeway Pharmacy on Sunday to get flu shots. I picked this location since…read morethey actually had Sunday hours and they're very close to where we live. We'd completed the consent forms online ahead of time (do recommend, makes the process easier) and we checked in after waiting in line for a little bit. The process was pretty typical but the reason why I'm giving 5 stars is their waiting room! Their waiting room is an actual ROOM! With full walls and a door (which has a passcode lock on it, I presume for securing the area after hours) and their treatment rooms are actual rooms with solid doors and walls too! I've never seen this in another pharmacy and I was really excited about it! The pharmacist was personable and professional. My spouse and I were in and out quickly enough and happy to have additional protection against the flu. We also got 10% off groceries coupons we can use any time until the end of the year which is cool.

Pros: Timely text reminders when prescriptions are ready. Very fast turn around time for filling…read moreorders. Short hold times when calling to speak with pharmacy staff. Cons: Genuinely the worst pharmacy experience we've had in over 15 years of filling meds, and I think we kept trying only because of how absurd it was. My doctor had picked this pharmacy to send my meds as it was local and he saw it had the best ratings. First prescription that was sent it was no problem, super quick fill and the person my husband spoke to was incredibly helpful and kind and they were able to fill another one right then and there.  Third prescription that was sent in, we received a text that it was on back order with no ETA. It's a daily med but we're used to it being out of stock some months. I called to check if they knew if this would be a longer back order (if so, I could try elsewhere) or if they could tell me alternatives to try. Melanie said she didn't know when it would be available, very short, no concern or any helpful guidance. But ok, that's fine we can wait. 4 days go by and I call again to check if in stock or if I should try and transfer. Melanie again, did not ask my name or medication I needed, only cut me off to say any transfer has to be initiated by the other pharmacy. Alright. I call my other pharmacy and they very nicely explain that unfortunately it can't be transferred. They (CVS) are nice, understanding, express concern and overall helpful. At this point I'm just hoping I can either try an alternative or have a way of knowing my prescription will be filled, my doctor has been communicative and willing to send a substitute prescription. I call and get Melanie again. Very short and borderline rude at this point, I assume she remembers my last call and is annoyed. Fair, I'm annoyed as well. I explain the situation and ask if an alternative med is in stock, but only the brand is. It ends up being $400 for a 30 day supply which is insane as the usual price for my other med is around $35. You would think Melanie would mention the potential for such a high price discrepancy. Maybe I'm the problem though, so my husband volunteers to go in for me to ask them to return the other med to stock and make sure they will be able to fill either prescription for generic when they come in. At this point it's been over a week since I'm out of medication, which is rough. Melanie tells my husband, loudly and from behind the counter, before even saying hi or anything, "I already told her we only have Brand in." Wow. My husband accepts this and asks if they will let us know when they can fill medication, acknowledging it may be another week or more. Melanie tells him they have no way of tracking out of stock medication, that she would have to check my profile daily and they don't do that. She advises best bet is to fill at a chain store or call in every few days to check if it's in. At no point in any of these interactions with Melanie did she express any kind of understanding for missed doses, try and help find an alternative, offer to call any other branch of GoodDay or literally offer anything but annoyance at having to deal with me and my husband.

The meds are cheaper, so if you have a prescription that you have to pay for without insurance,…read morethey are the place to go!

Truly what a pharmacy team should be - have been using this CVS for 6+ years and they always go…read moreabove and beyond. Scripts filled quickly, all questions answered and with a smile. Also the best flu vaccine ever received this year - I'm a nurse of 25 years and this is the first time I didn't feel the injection. Pharmacist even provided humor and was very knowledgeable.

Avoid this pharmacy at ALL costs. The people who work there are completely incompetent. They don't…read moreanswer the phones, don't return messages and they take days to fill a simple prescription. The lack of customer service has gotten so bad I've called corporate to step-in. These are people's lives they are playing with and neglecting. Our medication can be lifesaving and for most of us it is. But, with horrendous and unprofessional care this pharmacy needs to be closed and never opened again. After trying for 2-weeks to get my rescue inhaler filled, I've taken this to the next level. This is the only CVS in our town serving a population of 100K and they can't hire more people? They can't do their job? They can't open another location? There are a million solutions here and the only fact that remains is the neglect of the community they are supposed to serve. I've given them two tries to get it right, and both were a complete mess. Walgreens all the way! Bye CVS!

Still horrible. Worst customer service ever. Their phone line won't give options until they play…read morethe mail advertisement. This alone is a giant middle finger to all patients. They don't want to help you so much they force customers to listen to the advertisement. I don't trust them in person, I sure don't trust them to mail meds on time. Once I finally get to a human, they are always rude, especially the pharmacist. I asked them when they closed, and he said they "don't right this moment..?" I've had a long week and didn't understand. We've been there too late before. If it's changed, he didn't communicate it. I am complaining to HHS, and others do so as well if he mistreats you.

I've been using this pharmacy for 5 years. My orders have been filled in a timely manner. The…read morestaff has always been pleasant with me. They are always busy but that is the nature of the pharmacy industry.

What can I say? It's Walmart. It's cheap, and usually everything is well stocked. I had no issues…read morefinding what I needed for the week. The store wasn't spotless, but given the amount of people shopping, it is what it is. Also, they did have some team apparel: Broncos, and Rockies. I didn't notice any Nuggets gear.

This review is for the pharmacy…read more I picked up a prescription yesterday. There's a note in my file about needing a certain generic for this drug because I don't react well to others. I had no reason not to trust that they gave me the right thing but when I got home, I discovered that it was the wrong generic and that this particular generic is one I've had a very bad reaction to (likely it's an additive since generics can vary the additives but not the main ingredients). The pharmacy was closed by the time I got home so I called this morning. I was told they won't take back the unopened package (it comes prepackaged, it's not something they manually count) and I'd have to get a new fill from my provider, which isn't going to happen because I get this medication from an online provider. And I'll have to eat the cost since I pay cash due to my insurance not covering the drug. I also do not have any for my dose tonight. I've been trying literally all day to get them to see reason. I was told by the pharmacy manager that it was on me since I didn't verify that the medication was right. How, exactly, am I supposed to do that when they immediately put it in a paper bag as fast as they can, and won't let you see or handle it, until you pay. I was told since I paid for it they won't do anything about it. The system is rigged to allow them to make mistakes and not fix them. It's disgusting and predatory that they won't do anything to fix it. Go anywhere else for your Rx needs. I'm going to be switching all of my family's medications somewhere else and tell every single person I know to do the same.