We use this location as an Amazon pickup for packages and to get medicine. Recently over the past…read morecouple months, we've had nothing but issues with getting packages. Everything was fine before. But then, Joan showed up. I have never met an individual more out of alignment for a position in customer service like Joan. With her flannel shirt and angry face, she finds a way to mess up package check-ins and checkouts like a professional menace. Kindness and professionalism escapes her faculties as she barks and snipes at processes, equipment, and yes, customers. Have a package arriving? Think again. Most likely it'll get refused by Joan and sent back to Amazon with no explanation. Ever since we mentioned the front team had significant delays at the front counter in releasing our packages to us due to scanners and staff, none of our packages have been delivered there and we have had to find and alternative drop point. With Joan around, you can be sure that your day will be dimmed, your time wasted, and faith in humanity crushed. Joan has to go, and she can take her flannel shirt with her. CVS, your customers deserve better. Hire anyone else.

I wish I could give this location a higher star rating but it's because of some of their employees,…read moreI can't. 4 employees out of all are friendly and helpful; Vicky, Patricia, the woman with the straight blonde hair w/colorful glasses and nails, and the woman with long, straight black hair. Those ladies are awesome! Always so happy to be helping others feel better. The other employees, not so much. The worse employee is the heavy set, older white lady. She has long grey/blonde hair. Light colored eyes. She never smiles, and seems like she hates her job and helping people. Also, their cleanliness isn't the greatest. I've seen employees cough into their hands, or touch their nose, then continue typing on the computer, or grabbing medications.

As supermarkets go - this one is REALLY good. Clean, great staff, the fresh produce is fresh and…read morethe selection is good. I really think that the reason is that there is strong competition over the road in the form of Safeway. During visits to both I have seen regular team meetings about the quality and presentation - competition is good! For me Smith's wins - it is lighter, brighter and feels newer and the Starbucks definitely wins in terms of seating, staff, comfort and service. Why not 5 stars? because like everywhere else in the general area they do not offer a salad bar which is DESPERATELY needed - I am not a health nut (Hell - I like fish and chips!) but sometimes you just need a good salad! Right??

Check your receipt because this place is constantly falsely advertising wrong prices. I really hope…read moreAZ Weights and Measures audits them soon because every time I shop here I wind up at customer service having prices corrected after I see wacky stuff on my receipt

Ordered the Cupcake Bouquet. What a hit with the family! The cupcakes were fresh the whip frosting…read morewas on spot. We all enjoyed the bouquet and will be ordering them for other occasions.

I could not find an item and asked an employee named Jennifer, if I could get help and she offered…read moreto help. She was working in an area near the freezer section. She walked over to the area where the item should have been, looked it up in her phone and then continued to help even though neither of us could find the item. She decided to walk to another area where items were being moved and there was the item. She took time to help me, was very pleasant and professional and didn't give up. It seems rare to have this kind of service so I think she should get a review. I think she went above and beyond and out of her way and I am so happy she did!

Since Bullhead is a small city there aren't really any souvenir shops around, but we stumbled upon…read moreCVS which apparently has the most Bullhead City & Laughlin souvenirs in town (according to the locals). They have magnets, keychains, shirts, hats, shot glasses, bags, etc. The staff here are super helpful and friendly. *Pro tip: This plaza is on higher ground and the parking lot has a gorgeous view of the desert hills, making it a great picture spot!!

The cashier, Aliya (spelling) was really helpful. Human interaction is nice these days. Her…read morecustomer service skills are above and beyond. Thank you for your great service.

Everything. I was shocked when the pharmacy closed with no warning. If a patient came in the last…read moreday they were open is when everyone found out that they were closing Temporarily, while they really didn't give a reason why they're temporarily closing, but they said they were temporary and it doesn't look temporary. My problem with them is that they overcharged me for all the years that I was a patient at DeeFlat and I know that because I verified it with my insurance company and now that I've had to find a new provider and the cost of my medications are1 fourth of what DeeFlat charged me and I know this as I said because I talked to my insurance company and now I do know exactly what I should've been paying., The new provider charged me $2.00 dollars for a prescription that DeeFate charged me $60.00 dollars for every time I filled my medication. I do not recommend DeeFlat or their sister Store in Laughlin. I think it's wellness something I really don't care what it is called. All I want is all the extra money that they charged me over the years when I was a patient of theirs I don't know what to do. Call the licensing board in Arizona and let them know what DeeFlat did to me or let it go and I'm not the kind of person that lets it go. I just don't think that's right for DeeFlat to overcharge their customers, it's abusing their position as a pharmacy pharmacist and the customer that was a victim of that company. I'm not gonna say it was a conspiracy to charge patients astronomical amounts, but I can't dispute that either. I will be calling the Arizona board of Pharmacy and I wanna know if they're gonna do anything about DeeFlat pharmacy. It's not just about me. It's about every patient that picked up what they needed and we're overcharged. I'm sure since I wasn't the only patient that was overcharged. I have nothing else to say except if you value your dollars and I do because I don't have many spare dollars to spend on anything. Stay away from their other Pharmacy that's in Laughlin or the same thing could happen there they will overcharge and if you don't call your insurance company and find out what they should have charged you instead of what they do charge, you are just out of money. That's a financial hard hit by DeeFlat, I trusted DeeFlat to be honest and charge the correct amount. That's it, but it's the truth and that's my review of the DeeFlat pharmacy!! If I could leave a negative 5 star review I would have. I have no choice but to leave a 1 star review on yelp to get my review posted. Just trying to help others to call their insurance company get the right information before you go to any of the DeeFate 2 pharmacy chain of stores. Save money by using a good pharmacy that won't overcharge you. Buyer Beware.

A great pharmacy when you need drugs..errr Prescriptions! Extremely knowledgeable pharmacists,…read moretechs and delivery drivers. One can expect a friendly smile upon arrival. Family owned and operated with a passion for caring.

They are all amazing staff. They always go above and beyond to help me. Jacob got my $80 meds down…read moreto $15. Magician. Appreciate them all so much.

Slowest pharmacy I have ever been. Dropping off prescription was a chore as they are not in a…read morehurry to help. Picking up prescription was worse. I was second in line among 7 people waiting. The person helping is easily sidetracked with anything but helping customers. Took forever. All in line were frustrated. Should not have been that difficult and long to pick them up.

Horrible customer service! The pharmacist, an Indian woman whose name begins with a B. Why didn't I…read moreget it? She ripped her name tag off when I asked her name. Who does that? Um when you're rude and don't want people to know who you are. First, we were there at 125. At 1:30 she came out and told us that they were on lunch. I asked what time? She said 130. I said we've been here since 125. Needless to say, I just went downhill from there. She couldn't figure out how to use my state issued ID card, which is federal. She said because there's no expiration date on my ID card she couldn't use it. My husband had to explain to her that there is no expiration date on an Arizona ID card. So then I had to pull out my drivers license. Which is California. Any help by the time she was done entering all the information that's required to buy Sudafed, of all things. Our receipt shows a timestamp of 132. So if you wanna talk about semantics, we were definitely there before 130 by the time she was done arguing with us entering all the information for the Sudafed not being able to figure out how to use a federal ID. I'm sure it was more than two minutes. She also informed us that we were cutting into her lunch hour that she was only allowed so much time. Pretty sure they went early, which is fine if there was a sign or something that said that they were out to lunch. But if you're going to argue, especially over minutes , you should have proof. And I have to say the ripping off of the name tag off of her shirt. That's a winner.

I like the fact that when I'm traveling I can get my prescriptions at any CVS across the country o…read morealso have a card every month I give them$5 dollars and I can spend $10 plus they send 40 percent coupon I can use on one item Good deal

Everything is always great with this business from employees to the Pharmacist!…read moreHighly recommend!

I was sick, too sick to review my bill until the next day. Turns out that three of the four…read moremedications that my doctor ordered were not covered by my insurance. I found them all online--and cheaper--but this community pharmacy did not mention that to me. Adding insult to injury, the promise of "free daily delivery" suggests a prompt response to your medical needs. Yes, daily, but not TODAY. Tomorrow. "Our delivery person leaves at 9 AM." Ethical advertising would read, "free next day delivery." I looked online at their website, another polished corporate website with an sophisticated app. Not the community-based "mom and pop shop" they suggest. And there was not one name, not one human being, to contact with concerns. Sure I can call them directly and talk to the seriously naïve pharmacist. He is nice enough, but apparently he's following corporate policy by passing off non-prescription drugs as prescriptions, neglecting to notify patients that the drugs are not covered by insurance, and making promise that he cannot deliver on. I didn't need that $60 bill. But I'm stuck with it. This community needs to wake up! Many corporations are moving in and posing as caring and community-oriented when they are just making buck wherever they can. At least CVS and Wal-Greens call themselves what they are: for-profit corporations, not the hometown pharmacy that cares about you. From their website: Riverside Pharmacy is a locally-owned independent pharmacy, proudly serving Bullhead City, AZ and the surrounding communities. Our expertly trained pharmacists have over 15 years of experience in the Bullhead City area, and our friendly staff members pride themselves on making sure your pharmacy experience exceeds expectations. We are your partners in healthcare. Visit us today and let us take care of you! I am very disappointed.