We use this location as an Amazon pickup for packages and to get medicine. Recently over the past…read morecouple months, we've had nothing but issues with getting packages. Everything was fine before. But then, Joan showed up. I have never met an individual more out of alignment for a position in customer service like Joan. With her flannel shirt and angry face, she finds a way to mess up package check-ins and checkouts like a professional menace. Kindness and professionalism escapes her faculties as she barks and snipes at processes, equipment, and yes, customers. Have a package arriving? Think again. Most likely it'll get refused by Joan and sent back to Amazon with no explanation. Ever since we mentioned the front team had significant delays at the front counter in releasing our packages to us due to scanners and staff, none of our packages have been delivered there and we have had to find and alternative drop point. With Joan around, you can be sure that your day will be dimmed, your time wasted, and faith in humanity crushed. Joan has to go, and she can take her flannel shirt with her. CVS, your customers deserve better. Hire anyone else.

I wish I could give this location a higher star rating but it's because of some of their employees,…read moreI can't. 4 employees out of all are friendly and helpful; Vicky, Patricia, the woman with the straight blonde hair w/colorful glasses and nails, and the woman with long, straight black hair. Those ladies are awesome! Always so happy to be helping others feel better. The other employees, not so much. The worse employee is the heavy set, older white lady. She has long grey/blonde hair. Light colored eyes. She never smiles, and seems like she hates her job and helping people. Also, their cleanliness isn't the greatest. I've seen employees cough into their hands, or touch their nose, then continue typing on the computer, or grabbing medications.

Ordered the Cupcake Bouquet. What a hit with the family! The cupcakes were fresh the whip frosting…read morewas on spot. We all enjoyed the bouquet and will be ordering them for other occasions.

I could not find an item and asked an employee named Jennifer, if I could get help and she offered…read moreto help. She was working in an area near the freezer section. She walked over to the area where the item should have been, looked it up in her phone and then continued to help even though neither of us could find the item. She decided to walk to another area where items were being moved and there was the item. She took time to help me, was very pleasant and professional and didn't give up. It seems rare to have this kind of service so I think she should get a review. I think she went above and beyond and out of her way and I am so happy she did!

As supermarkets go - this one is REALLY good. Clean, great staff, the fresh produce is fresh and…read morethe selection is good. I really think that the reason is that there is strong competition over the road in the form of Safeway. During visits to both I have seen regular team meetings about the quality and presentation - competition is good! For me Smith's wins - it is lighter, brighter and feels newer and the Starbucks definitely wins in terms of seating, staff, comfort and service. Why not 5 stars? because like everywhere else in the general area they do not offer a salad bar which is DESPERATELY needed - I am not a health nut (Hell - I like fish and chips!) but sometimes you just need a good salad! Right??

Check your receipt because this place is constantly falsely advertising wrong prices. I really hope…read moreAZ Weights and Measures audits them soon because every time I shop here I wind up at customer service having prices corrected after I see wacky stuff on my receipt

NEVER buy a Car Battery at Wal Mart: I bought a Ever-Start car battery and brought it back for a…read morecheck. After a few months the battery stopped working so I brought it back to get it replaced. The warranty on ALL ever-start batteries carries a 3 year warranty no receipt required. I go to this Wal-Mart and they affirm that I broght the battery in earlier but then refused to replace the battery as the "sticker" fell off. The battery has an imprint of the manufacture date of 12/2023 so way under 3 years if I even bought the battery the day it was made. Still they refused to replace the battery even though it is clearly under 3 years old. I am VERY DISSPOINTED in this Wal Mart and WILL NEVER BUY ANOTHER EVER-START BATTERY EVER AGAIN. I feel lied to and cheated by this company. The man "Jose" was very, very, very rude and so was most all of their staff......I have no respect for Wal-Mart ever again. NEVER buy a Car Battery at Wal Mart. I wonder why you get so much theft; now I know.....I will be filing with your corporate HQ. P.S. The woman in photo is one of the liars at Wal Mart.

The ONLY reason I didn't give it 5. Stars is because they are closed for lunch. I forget that…read moresometimes and have to browse/wait. LOVE the drive through. Never heard of any walmart pharmacy w a drive up.

Horrible customer service! The pharmacist, an Indian woman whose name begins with a B. Why didn't I…read moreget it? She ripped her name tag off when I asked her name. Who does that? Um when you're rude and don't want people to know who you are. First, we were there at 125. At 1:30 she came out and told us that they were on lunch. I asked what time? She said 130. I said we've been here since 125. Needless to say, I just went downhill from there. She couldn't figure out how to use my state issued ID card, which is federal. She said because there's no expiration date on my ID card she couldn't use it. My husband had to explain to her that there is no expiration date on an Arizona ID card. So then I had to pull out my drivers license. Which is California. Any help by the time she was done entering all the information that's required to buy Sudafed, of all things. Our receipt shows a timestamp of 132. So if you wanna talk about semantics, we were definitely there before 130 by the time she was done arguing with us entering all the information for the Sudafed not being able to figure out how to use a federal ID. I'm sure it was more than two minutes. She also informed us that we were cutting into her lunch hour that she was only allowed so much time. Pretty sure they went early, which is fine if there was a sign or something that said that they were out to lunch. But if you're going to argue, especially over minutes , you should have proof. And I have to say the ripping off of the name tag off of her shirt. That's a winner.

I like the fact that when I'm traveling I can get my prescriptions at any CVS across the country o…read morealso have a card every month I give them$5 dollars and I can spend $10 plus they send 40 percent coupon I can use on one item Good deal

This was my first visit to the Bullhead City, AZ Auto Service Center! I scheduled my 2024 Buick…read moreEnvista ST for a oil change. I arrived early for the APPT so the tech had plenty of time to perform service. Service writer was friendly and helpful. I informed him my vehicle has a factory installed rear suspension watts bar and the tires PSI should be set to factory label on the door. front 35psi, rear 32psi and he recorded my request on the work order for the tech. I also added a tire rotation if needed! My service results were disappointing as I went through service that was performed. Tires were all set to 35psi as the tech disregarded my request!! Oil life Monitor was Not reset so I reset it myself which is very easy to do on newer cars. Next day I discovered rt rear valve stem cap laying on the ground in my garage so I checked all VS caps and found all were loose so I installed and tightened all caps. The Engine oil level was correct I did not measure the tire tread depths, but concerned they may not have rotated them due to the total service only took about 20 mins. Now here is the recap: I worked in automotive service for 40 years and I get it if a customer were to arrive for their APPT late, that some servicing will be rushed or over looked (not a good thing when it comes to safety of your vehicle) or the tech is having a attitude issue, Another service writer finished my paperwork and saw the tech set the psi all to 35 and saw the comment of set tires to front 35 and rear 32 per factory specs. They did not offer to have the rear tires reset to 32 so I did it myself. These are some minor issues and unfortunately I will not be returning there for service, I also have relatives that have their cars serviced there and I do not want them to have service done improperly either. Hoping the service manager will address the inportance of customer satisfaction and vehicle safety with the staff.

I had a horrible experience at this specific Walmart Supercenter today at 5:20pm. I made a big…read morepurchase with multiple items at self-checkout while holding my baby, and an older associate with a bad attitude singled me out to check my receipt. I told her I had it on my phone and waited for the Walmart app to load. She rushed me, ignored other customers, and refused to check someone else's receipt while I was still waiting. When my receipt finally loaded, she sighed heavily like I was stealing. Her behavior made me feel singled out, uncomfortable, and disrespected -- especially as a mom trying to manage a fussy baby. I've never felt so singled out for no reason. Walmart needs to train staff to treat all customers with respect, because this was unacceptable. I want to speak to management about how I was treated, because Walmart needs to ensure all customers are treated fairly and with respect.

Great customer service! Sara took my call, saved the item for me, and made sure everything was…read moreready when I drove from Las Vegas to pick it up. She really took good care of me -- very helpful and professional. Really appreciate the support -- great experience!

Why do they always choose the most know it all, condescending and argumentative humans in the store…read moreto work at customer service? I've been shopping at various Targets for many years and this one has the worst customer service employees ever. The other employees at the checkouts are super nice but maybe the customer service desk is the "turkey farm" for mean girls?

When i tried to get a hold of a pharmacist to ask a simple question the first time i called they…read morehung up on me almost instantly. The second time they let the phone ring for about 3 minutes before answering with complete silence for about 15 seconds of me saying "hello?" before hanging up on me. Horrible customer service.

NEVER buy a Car Battery at Wal Mart: I bought a Ever-Start car battery and brought it back for a…read morecheck. After a few months the battery stopped working so I brought it back to get it replaced. The warranty on ALL ever-start batteries carries a 3 year warranty no receipt required. I go to this Wal-Mart and they affirm that I broght the battery in earlier but then refused to replace the battery as the "sticker" fell off. The battery has an imprint of the manufacture date of 12/2023 so way under 3 years if I even bought the battery the day it was made. Still they refused to replace the battery even though it is clearly under 3 years old. I am VERY DISSPOINTED in this Wal Mart and WILL NEVER BUY ANOTHER EVER-START BATTERY EVER AGAIN. I feel lied to and cheated by this company. The man "Jose" was very, very, very rude and so was most all of their staff......I have no respect for Wal-Mart ever again. NEVER buy a Car Battery at Wal Mart. I wonder why you get so much theft; now I know.....I will be filing with your corporate HQ. P.S. The woman in photo is one of the liars at Wal Mart.