I was looking for a mirror, three employees that I asked do not speak any English. Everyone is a Latino speaking Spanish. They tell you the price in Spanish. Part of hiring should be to know numbers and a few English words. Clothes getting stepped on the floor . Never again. Terrible shopping experience. read more

Shout out to Kristen at the self checkoutthis afternoon!! She was very nice, helpful (went out of her way to help), and knew her stuff!! Thank you Kristen! You're an exemplary employee. I hope your company appreciates you! read more

Giving walmart auto-center 2 stars do the inconvenience of staff not know how to check inventory (actually looking) causing me to have to wait a week for service. read more

I have an appointment to mount and balance 4 tires at Auto Center. Ken, Juan and Jonathan were great. They help me out with all the transactions, check the tire and rim and let me know upfront what need to be done. There was also a lady at the counter. She was very helpful. Overall great service and price.. I definitely will comeback. On the other notes, it looks like they are new people just started working there recently. read more

Halloween merch was 90% off, but only half of everything was ringing up correctly. There was one real register open, so I had to go through the self check out. two different "managers" were called over to change the prices and they were so rude, no eye contact, and got bored of changing prices after a few things. I COULD NOT BELIEVE IT. I was polite and explained that gift wrap is not $10 originally and is not ringing up 90% off and one girl said, yes it is. False. The next girl just walked away after some halloween gift bags were ringing up full price. WTF??????? I literally was left talking to myself and the greeter laughed and shook his head. This place sucks. read more

This walmart has THE WORST customer service. No registers open and "managers" refused to change wrong priced items on clearance multiple times in the weirdest way, they just ignore you and walk away. Auto is a total crap show, cancelled on me multiple times until they didn't cancel and then were like, Oh, we dont work on Toyota Pruises after I literally had been scheduling with them for over a month. I've never been in a store like this. No one knows what they're doing. STAY AWAY! And there is no real way to bring up these issues....no manager is ever available. read more

They NEVER answer the phone, customer service is a joke! HATE IT! Never enough cashiers, so bag it & cash out yourself! HATE Walmart!

It's very hard to find cashiers at this Walmart. When you do go to the lane the cashiers treat customers poorly. Very disappointing.

i had a tire appointment for 2 pm, got there 20 mins early and Sean(team lead Automotive) said he couldn't check me in until 1:55( walmart policy). 1st strike the lady who took my appointment recorded the tire size wrong, so i would have to spend more money to accommodate this mistake. 2nd strike after work was completed Sean couldn't close the order for some reason. 20 mons later i asked if those were my keys and was told yes. well can i pay and go? no the invoice wouldn't close, can you get someone who can? finally after waiting longer and asking for a member of management "sean" went and hid, i thought he was the team lead? after 4 pm now and only purchased 2 tires and mounting i ranted asked if i could pay and leave. they couldn't give me an invoice with list of work preformed. incompetence at it's finest at store#2118. more than 2 hours for 2 tires and NO member of management could be bothered. 3rd strike, never again Walmart, never ever again read more

Wasted 23 minutes trying to get someone to answer the phone. Was trying to make an appointment for tires. Finally got through and was told to call first thing in the morning to make the appointment, so I did. Again had to call multiple times to get someone to answer the phone. Finally got through only to be told they were booked the ENTIRE WEEK. Why wasn't I told that the night before? I won't even get into the other issues with this place. Absolutely useless people working there. Not one has ever given me the impression they care about their job whatsoever. read more

The big dude with glasses in the electronics department is psychotic. Like he just made up a bunch of weird policies that don't exist. Didn't honor Walmart sold online pricing. Told me I couldn't buy a certain game and just took away all the copies. Started telling me about news that just isn't real, googled in front of him to check and just nothing. Insisted on stapling my receipt to the bag even after I asked him not to even put it in a bag and not staple it. This is the third time I've dealt with him and I honestly avoid this store often because I know he will be there. I don't know how he hasn't been fired from acting like this. Maybe when I return after a year of avoiding this guy again the review will go up if he isn't there. read more

Ita not clean and service is low expectation I wanted to ve nice so I added another star even though I didn't like the cleanliness read more

Walmart - I got this doll for dying hair and it's awesome for practice - Department Stores Near Me - Lunenburg, Massachusetts

I placed an order online with Walmart and it was fulfilled from the Lunenberg, MA Walmart. Felipe delivered it on June 7th but only gave me one box of cat litter out of the two I ordered. Then I got an email saying he gave me two. (By the way, I paid for two.) . I called customer service and she told me he would bring the second box to me by June 8th. Today is the 11th and I still have not received my second box. This company is a ripoff. Don't trust them! read more

This location much like others is sadly lacking fans this time of year. Only fan in stock are cheap box fans. Stopped in for a fan and Coke Zero and walked out empty handed. The staff seemed to avoid eye contact as you approached them to find items. Mind you I don't like being asked all the tying I need help but please don't avoid me when I come looking for you read more

I went to Walmart with my fiance, brother in law and children to pick up a few things. We finish shopping and we're waiting for the cab next to the nail salon and security walks over harassing my brother in law because he was walking back and fourth to see if the cab arrived. He had a very nasty attitude. Every time I come to this Walmart I spend no less than 100$ and I'm always followed and looked at because I have a cart full and I'm with my kids. Don the security made me feel very uncomfortable and I will not return to this location again. read more

Auto service is poor here,tried getting an oil change early this am, only to be told I'd have to wait at least 3 hours. With only 1 person ahead of me too, said they only had 1 tech. This was after I called to make a reservation only to be told they didn't take res.on oil changes,first come first served they said. I wasted a good piece of my morning because of these bozos, if you can't do the work tell people to go elsewhere. Do yourself a favor go elsewhere. read more

This Walmart has had a MUCH needed face lift on the inside within the past few years, but still has its quirks and could still use some improving. Although it is way better than it used to be. This location is your average Walmart sans the huge grocery section, however the luneburg location does have a small grocery section. read more

I purchased four tires on-line through Walmarts and requested that they deliver the tires to the local Lunenburg, MA, store. After two days of calling after being notified the tires were in, I finally drove to the store and waited 30 minutes to make an appointment to days later. They mounted and balance all tires and I drove five miles home. One of the tires was flat the next morning. It looked like the tire did not full expand on the rim; there was an 3/8" gap by the rim. I drove the Honda Fit back to get the flat fixed. They said it was the tire stem. The next two required that air be pumped into several of the newly mounted tires. Walmart Customer Service said that I should hear from the Store manager within 72 hours. I will not bring the Honda Fit back there. Beware of Walmart's untrained auto mechanics!!! read more

With the coming of the Super Walmart to Leominster foot traffic is way down. I did not have to wait in line at all today. Prices are good, but the layout is different from others in the chain, and there are language barriers with some of the staff when trying to get information on where things are. The vision center charges less without insurance than you pay with insurance for glasses. However they are not always there during posted hours so call before heading over. The auto center parts are low quality. read more

Had an hour and 20 minutes of my time wasted this morning because the automotive department couldn't do a small and simple thing as change the front blinker light on my vehicle. Instead of providing a service they advertise, they made me wait nearly 90 minutes just to be told that I need to see the car dealership to have this service done. Won't be going back to this place again. read more

I called around 6:40 and asked to speak to the automotive dept. The close at 7pm,Just had a quick question. The gal who answered the phone, transferred, ,I got no answer, and then an automated response asking for a code of some kind. I called back ,the gal said " I just connected you." advised I had just a quick question, and I was calling about a vehicle they were scheduled to work on, She said"well they have been very busy all day" Again, I asked to be connected before they closed. She was annoyed ,and put me on hold. I though she would again try to transfer me,she did not..,As I am writing this, it has been 40 minutes on hold. She has never come back to the line. Of course automotive is now closed...She could have the courtesy to check back with me,I am calling back and asking for a store manager. My sister has a dead battery,They could not work on it today.Said they were too busy,so she had to leave her car .And the amount they want for a battery is way over priced.. she is a senior,i believe they are taking advantage of her. read more

This store is not worth coming to . You Waite in a line for a half hour or so to return an item and no attendant is brought to the service desk to help make the line move faster . Who ever is running this store really needs to do something to improve this problem along with many other or someone else to manage the store read more

This store does not know what customer service means as far as answering the telephone. The wheel is spinning, but the mouse is dead. It's a waste of time calling this store. read more

I have called this location multiple times in the past few weeks to try to get a quote on tires for my vehicle. Each time I've been told by the department to please hold for a quote, and then have been disconnected after about five minutes of holding. After over five attempts at various times, I will be searching elsewhere for my tires. read more

Compared to other Walmarts I have been to this one is somewhat unorganized. The women's section is pitiful and always messy. The workers are usually hit or miss when it comes to providing customer service. However the prices are usually lower than most stores. A little pricey for electronic devices however. read more

Be aware when you are bringing your car in for service at Walmart Lunenburg. We brought our car in for an oil change and a flat tire repair and left with a shattered driver side window that happened while they had our under their care. No one wants to take claim for the damage and we were patient enough to let CSI review the damage. It has been almost 2 weeks and needless to say, we were denied for the claim and Walmart has not made any effort to reassure us the damage they have left on our vehicle. I would not recommend going back. read more

Such awesome store! Last time I went there, I saw a 2 on 1 beatdown in the parking lot, smelled weed all through the store and on the way out, some lady at the bus stop puked all over the side walk. This store is CLASSY!!! read more

The Lunenburg MA walmart is absolutely a disgusting MESS! Everything is always thrown everywhere , they never have things in the correct spot or anywhere near something with a price for it. Almost always anything you go there for that says its In Stock is not in stock. Its so unorganized its not even funny it looks like someone went psychotic an just threw clothes food any kind of product in any section spastic on a shelf...or sometimes not even on a shelf all over the isles. Theres never more than 3 registers open which leads to it taking almost an hour in line after spending hours digging around the store hoping they have the items u need which they usually don't. Most of the cashiers are Rude and Mean.This store used to be nice an neat an quick. Had friendly cashiers who knew where items were. Now u ask where to find something an they either don't speak English or have no idea. read more

This walmart is nothing but your typical walmart. It is recently undergoing some updates so hopefully it will be up there with the newer walmart in Leominster. There used to be a Mcdonalds in the place....they should have never gotten rid of it!! It made it that much better. The lines can be very very long at times and should manage it better. read more

This seems to be a smaller Walmart with longer lines but generally more helpful employees. I had tires mounted at the auto center and shopped around. The mounting and balancing was $13 per tire ($5 for mounting, $5 for balancing, $1.50 for stem and $1.50 for tire disposal) but they didn't have a lugnut replacement for mine which must've fallen off so I had to go back twice. The work was done quickly and the employees were friendly. There's no fast food stand inside which I thought odd. read more

y'all i bought a tricycle here best quality u will ever find i swar. the cashier smell like a dumpster tho but he cool.

I've been coming to this Walmart since it opened. Aside from the convenience, selection, and great prices, the real value to me has always been their Tire & Lube service. I've probably brought in 10 cars for service over the years and been very happy with the results. Plus I can shop while the car is in the bay. Over the last year, it has all gone downhill. Not sure if it's because the managment has changed, green help, or poor morale. On the weekdays, forget about trying to get it done after 5pm. On the weekends, you can get there at 7am, 1st in the queue, but no one is there to do the work? - to me, you're NOT open. Lately, and lastly, it's taken longer to complete a simple, basic oil change. Contrast this review with an experience we recently had at a Walmart Superstore in NH. It was a Saturday, and the battery on our car died. We had it jumped and drove to the NH Walmart. The store was very busy. I walked up to the counter and one of two associates was waiting for me. I asked for a battery replacement. Within 10 minutes the whole process was done - keys in hand. The area associates worked with each other like a team, and we drove away as very happy customers. read more

This Walmarts auto dept. is a joke. Ordered a tire with them, with them telling me they should have it by tomm. Almost a week goes by no phone call, so i call them, they have no idea what I'm talking about and still don't have the tire. Pass this one, go somewhere else because they just waste time read more

This Walmart is really dirty , a mess and disorganized. The sales help can't speak English so when you need something they really can't understand you and you're pretty much are out of luck to have them answer your question .... The staff isn't really friendly or helpful.. . We have lived in leominster for only two years and had to find a different Walmart to shop at . read more

I remember when this Walmart was new. It is not aging in a graceful way.

I made an appointment for my mother at the vision center because this is contracted with her insurance. So her appointment was about a month away 2 hours before her appointment I got a call from the vision center saying they couldn't verify her information . So when I called them back they got her name wrong and date of birth don't know how someone can get that wrong but ok. So after I gave them the correct information they called back and said they called the insurance and her insurance company said She has no vision coverage for yearly eye exam. I thought that was odd I wasn't the one that took my mother to her exam my sister did so they cancel the exam because person who worked there said my mother can pay out of pocket for the exam which she didn't. I work in the pharmacy and deal with insurance and customer all day. First off why wait 2 hours before patients appointment to verify if they have insurance ? 2nd off I doubt they called the insurance company because if they did the insurance company probably let them know they should've billed Spectera for the vision coverage since her vision coverage is with United Health. because when I called UnitedHealth insurance and verify if she has vision coverage they told me yes and that the vision part has to be billed under Spectera. So I am upset because whoever was the one helping us didn't know what the heck they are doing. Let's be proactive and not wait 2 hours before patients appointment to verify coverage and on top of that giving us the wrong information. I made an appointment somewhere and they were able to verify her coverage within a few seconds. I'm not a complainer but I think it's ridiculous to wait 2 hours before to verify patients insurance coverage and telling us we have no coverage. Very unprofessional. read more

This Walmart really needs improvement! I would NOT go there again. I went to the store for an oil change and tire rotation/balance. The representative told me that I would need to wait for 2~3 hours. It was Sat. and I did understand that, so I told her it was OK and I'd wait. My family did some shopping, while waiting. I checked their progress several times after 3 hours of waiting. By the end, we spent 5 hours in the store and found the wrong type of oil was put in my car. Before the service, I clearly told them that 5w-30 should be used for my car, but I found they put the wrong type of oil in my engine (again, for the 3rd time that I visited that store). I was very disappointed for the experience that day and I will never go to that store again (I should have done that after the first time). read more

This Wal-Mart has the worst customer service. Employees are usually no where to be found and when you do have to interact with one, they are rude. The place always looks trashed and the aisles are cluttered. read more

Although the store is smaller, it has a very friendly staff. Great for people who need to ride and shop as they have a fleet of shopping scooters read more

always huge lines with 100 workers and 2 registers open. this walmart should be on the list to shut down.