This JC Penney store has a fantastic store manager and a responsive, caring staff…read more I've had many good experiences here and even worked here for a time. Great service and assistance ordering from Jcp.com, too, when they don't have my size in something. Highly recommend!

I am impressed with how big this mall is! It has a lot of stores, seems to stay steady with…read morecustomers, and is clean! There are skylights throughout so it does seem darker on cloudy days but I love the waterways in the food court and the open design! Dillard's and Jcpennys are the anchor stores and they have a big Crunch fitness center where Sears used to be. Lots of chain clothing and gift stores, jewelry, and food. Wish they had a book store, coffee shop, and hallmark but still lots of options. Convenient location in Fayetteville near Springdale. Tons of parking and multiple entrances.

Distinct anti-LGBT discrimination during the hiring process with manager Steve. I am a trans man…read more(female to male) and have been out to everyone in my life for 2 years and exclusively use the name Hayden. I arrived at the interview wearing men's clothes and no makeup. I am decidedly androgynous with short hair and a very masculine presentation. My email address uses my former (legal) name and he felt the need to taunt me about this. At the end of the interview (which was full of contrived and redundant questions and facts all the way through) he shuffled through his documents saying "there's another name on here, I saw it" to which I responded THREE TIMES "it's incorrect." Mind I was measured and composed as could be, and I stated it was incorrect three times as he shuffled through, but he did his utmost to find my deadname on the documents (only place it was on there was my email address, I did not specify this was my name at all in any other fields) and proceeded to (with a SMIRK) say the incorrect name out loud, TWICE. I told him once again it was incorrect, and he smirked again and ended the interview with a positively condescending "thank you for coming in Miss Hayden." I didn't react; I was in shock. There is no way to report this to corporate, either, so I'm stuck desperately messaging Kohl's socials and posting this Yelp review. Steve is the only man who works in that store (besides prospectively me) and he's the manager. Hope to get some closure or justice on this but I suspect it won't happen and he'll continue to discriminate. And also mind, I tried my best to interpret this as anything other than transphobic harassment but the smirks and insistence to say a name he knew would upset me says otherwise. Genuinely at a loss here.

Great place to shop around Christmas, long hours open late!! The clothes are great quality and…read moreaffordable prices, my son loves this place, the toys are his fav!

What has happened to this store? My last two visits were sad. This is my favorite store, and it has…read morebecome a wreck, dirty, disorganized. The only positive is that the checkout people are friendly and know what they are doing!

I go to tj maxx atleast once a week and spend alot if my money there. Today I went wanting to go…read morecheckout the perfumes. I pressed the button for someone to come open the case and was received by a girl who walks up and says " what do u want to smell". I am ok with no greeting but the tone she had set the mood that she did not want to help me. I told her I wasnt sure and wanted to smell a few. she then proceeded to open the case, grab a random perfume, take the cap off and stick it in my face. I then said yeah no and left. I tried walking around the store to try to still look around but I was so upset with that interaction that I left. I was very disappointed by the way I was treated and hope that she realizes how easy you can ruin someone's day.

so me and my couple of friends went to dollar tree in the mall. One of my friends grabbed a cup…read moreexcited to be there and the employees saw us and assumed that we were trashing and stealing. They kicked us out immediately and we complied and they proceeded to call security and police which shouldn't have been the case because we complied we felt deep betrayal and heavy discrimination of sort. I assured the so called "employee" that we truly weren't doing anything l. I don't recommend this place 0/10. I truly wish this place will change not to mention the slurs the mall security called us and over just trash employment. I rlly don't recommend this place

A friend of mine had gotten kicked out for doing nearly nothing but merely grabbing a cup in…read morerelation to his brothers.Then a woman who had no verification decided to kick us out for basically nothing and we complied. Yet she still had called security which led to the cops and we complied. But still got threatened and a unneeded curse word that was very hostile towards us was used. This place needs to be more open minded and they assumed we had trashed it too, which I will say it was already in horrible trashy condition and we had only touched one item.

Renee in jewelery is really sarcastic & automatically dismisses customers. She also dismissed…read moregetting a manager to help fix a situation she obviously didn't know about. Instead resorted to strife & demeaning comments. What happened to customer service? Its not at fayetteville dillards!

I just cannot say more good things about this place... walked in with less than 30 minutes till…read moreclosing yesterday, and the women working were so happy to help me. We went to polo first and the lady there was so attentive and sweet. The southern tide gal Alaima- she helped my partner know what's suits him best. She was so peppy and happy, and so eager to grab him more pants. 100/10

I hardly ever post reviews but I feel this shop needs a little constructive criticism. I love…read moremasons and everything they sell. But I worked for a retail company that thought their products sold themselves for almost a decade. But I am a huge believer that great customer service is what really attracts the money. Today, my mom and I shopped here, we were the only customers in the whole store and no one helped us. At one time my mom was trying on one of the sample shoes and a red head girl asked, "those don't fit?" My mom responded, "unfortunately no." And the sales girl replied, "aw that's too bad." Do I need to say more? What a perfect opportunity for her to say, "oh well let me grab one in your size!" And that's even just the basics. There was about 4 employees in the store who could have easily made a sale from us. We looked at everything. We were ready to buy more than just the $18 sunglasses we got. But our interests soon expired since their interest in us didn't seem exist in the first place. Mason, I'm disappointed. I encourage the management to take a higher interest in the customer service of their employees. Customers need to feel not only welcomed, but wanted.

I've never shopped here in person, but have had amazing customer service via email and phone…read more I'd found a bubble necklace online and was told that Masons sold it in store. Since I'm a bit far to drive up just for a shopping spree, I emailed the company to inquire about the necklace. Liz emailed me back immediately to describe the situation: they were out of stock, but would try to see about getting the necklaces from another source for me. Not even a week later, she emailed again to let me know about new stock that had arrived, even sending pictures along. I asked her to set aside one in Teal and one in Salmon. She replied, asking me to call Cassandra at Masons' mall location, who would ship them out to me the same day so I wouldn't have to wait over the weekend. And when they arrived? They were paired with beautiful earrings that I wasn't expecting and even a personalized thank you note from Liz just for shopping with Masons. I love it! Extremely delightful people to work with and I'm so happy with both necklaces and earring sets. If I'm ever in the area, I'm definitely stopping to shop with them again!

This used to be called Dick's Sporting Goods Outlet. It's conveniently located in the shoping plaza…read moreoff College Ave. It is a huge store with lots of inventory for adults and kids. They even have camping, fishing, and sports stuff and a big shoe area in the back. The discontinued items they carry are usually name brand items but vary on pricing. I have gone before and found tons of great deals like $4 earhart tanks, Nike shorts, and sports bras. But then I will go the next month and everything is $20-30 each. It is worth stopping by to see what they have but they have no returns so be sure to go when they have a good sale.

Awesome and hardworking front counter customer service staff! Had a question that needed clarity…read moreand was thoroughly helped.

I just wanna say Marvin was a big help. Such great customer service. 10/10…read more Marshall's has great Halloween decor. Would've never thought to look there til I saw it on tiktok.

I never was a big Marshall's fan before, but the one I use to live near wasn't as good as this one…read more I would go for TJ Maxx before Marshalls, but here it is the reverse haha. I've been here multiple times and have purchased a few times as well. They have a great selection of clothes, shoes and accesssories. I've never bought shoes or accessories from here, but have purchased clothes. So far the clothes have been good quality. They really have great styles for awesome prices. Customer service has always been good at this location. Overall, I really enjoy shopping at Marshall's. PLUS, it is connected to the HomeGoods store, which I love!! Such a great selection of furniture and home goods, with great prices. This place is dangerous for your wallet haha because there are so many great things to buy!

We're kinda obsessed. This is my older daughters favorite store. Great boutique selection and the…read morecutest spirit wear for surrounding schools. It's a great mommy and me outing. We love to stop in here after school and find some goodies before we go pickup little sister. Sweet store that has been in their family and the community forever. Sweet family memories for me and my big girl too.

I can always count on finding great Prairie Grove gear here! Never disappointed when we place a…read morepersonalized order and get something monogrammed or made special for someone! Great customer service!!