A ton of choices for flavors, the coffee is delicious, helpful and friendly staff for those who…read morearen't versed in the coffee lingo. Quick service!

Super cute coffee shop in downtown Middlesboro. There's a lot of street parking around! Everyone is…read moresuper sweet and I loved hearing their recommendations. They have really interesting flavors and I tried the blackberry lavender white mocha which is usually out of my comfort zone. I got a small iced and it was the perfect size. It was delicious and I'd give it a solid 8.5/10. It's the cutest place to study, but the only downside is it's so tiny!! There's only 3 tables to sit at :( Will definitely be coming back!

Great place for a true deli type sandwich, but they sure are hateful with the staff. Stood waiting…read moreto get my order of sliced meats and a couple of sandwiches and the older lady that was working kept belittling an employee. I truly felt pity for the girl. It made me want to walk out, but I knew that the one slicing my meat was nearly done and I hated to leave her to be yelled at next. I have heard they have a high turnover rate, and if that lady keeps talking that way to all new employees, I for sure see why.

OUTSIDE porch is not pet friendly and the owner is not friendly at all. Yelled from across the…read moreparking lot that our puppy my daughter was carrying wasn't allowed on the porch. My kids asked why she was so hateful. Spend your money elsewhere.

I often recommend this location because every since I've heard the first compliment about it…read more They've never stopped! Of course, I had to go find this location and another one named- ("something to do with coffee!.... so much for remembering the name.. Anyway- specifically regarding this location- if you don't go, you're missing out, not just on the coffee but the experience too! I went with my son and his girlfriend because I just kept passing it. Everyone is great! The service and food are also some of the best!

I absolutely love this place. It's a very cozy nook in Middlesboro and is quite famous among…read morestudents and locals for quality breakfast and lunch. It's a family-owned restaurant with homemade delicious pastries and good dessert. The service is amazing and very homie. It also has a nice patio.

We stopped by Heidi's Bakery for some fresh baked treats and really enjoyed everything we tried. We…read morepicked up a few pastries and a slice of cake, and everything was soft, fresh, and full of flavor. The pastries had a nice buttery texture, while the cake was moist without being overly sweet. We also grabbed some coffee to go with our treats, which made for a perfect little afternoon break. A lovely spot when you're craving something freshly baked.

i ordered a specific cake with my daughter's firm instructions written in front of me.i received a…read moreround cake instead of a square/ sheet cake and they said i ordered the wrong one that they don't even make square cakes but you can clearly see on there website pics of square /sheet cakes as far as the quality of the cake not as good as i had hoped for. it was dry and kinda rubbery.no offense to your bakery but why argue with the customer .I definitely expected better for the cost of the cake.

I love our little hometown bakery/sweets shop! They have such a variety of treats, from milkshakes…read moreand boba's, to chess squares, a variety of cupcakes, and brownies...they even serve a lunch thru the week! Check out the soup of the day! If you are in town and looking for something sweet or a quick lunch break, you have to stop in and check them out! They've done some beautiful wedding and unique birthday cakes! All their cakes are soooo delicious, so check out their Facebook! You won't be disappointed!!

I heard the cakes were amazing, so I went to the bakery to try to order a cake. I got there and the…read morewoman wouldn't even come out to talk to me. I was told to message her on Facebook, there are six accounts that came up as gem city cakes. So I messaged all of them as this was a graduation cake for my daughter. Still heard nothing. I called the place, the lady still wouldn't talk to me. I finally emailed her and got a response saying that I had basically wasted 2.5 weeks because she didn't have an order form filled out. That is why I had had came into the shop, and left multiple messages! She then said she would let me know if she could make the cake. She never did. So I had to get some cupcakes from another store as there was now no time to get a cake order for my daughter's once in a lifetime graduation.

This way was pretty warm inside, not sure if they have AC or not. They had a few racks of stuff to…read morechoose from between breads and treats I got the Choco flan because that's one of my favorite Mexican desserts. It wasn't very sweet and it just tasted off. Another of my favorite is the tres leches. so I took a bite and I spit it right out it was disgusting. When I lifted up it was goopy and the three milks should not be goopy and it tasted like rotten milk it was disgusting. The third thing I got was a custard filled doughnut. At least that was soso. Someone on here on their review said the best authentic Mexican bakery... Yeah I don't think they've actually had legit Mexican bakery Products because this is not it.

6:13 53 Juquilita…read moreBakery I don't recommend, such terrible service and the food tasted bad! I used to like to stop there on my way to Pigeon Forge. Tlive more than an hour from this Mexican Bakery. However, this last time I stopped, the experience was not the same. My favorite was the cheese and jalapeño relleno bread. They also carry some with just cheese. So, I asked the employees which were the ones with jalapeños in them. The employee said they all had jalapeño's and cheese. I purchased two of them. When I arrived at home, the bread instead had chorizo and potatoes inside. The taste was so bad and cold. I was disappointed. So, I called the bakery hoping to get replacements of jalapeño and cheese whenever I have the opportunity to stop by there, since it wasn't my fault. The employee told me no. I told her I could take a photo and keep the receipt. Nope, she didn't care. In addition, since I live more than an hour away, I asked the employee for a box to place the bread in, so the frosting on the small cakes wouldn't get messed up. Upon, looking at my receipt at home to call them, I noticed I was charged $2.25 for a thin little box that one gets free for purchasing donuts at a donut shop. If the employee had told me that there is a charge for the box, I would've had her place the bread in bags instead. This Mexican bakery is not a place I recommend to buy from. Take your business elsewhere.

Amazing cookies makes me hungry just thinking about them beautiful little darlings ,, my son…read more Buys them for me every week , he has more money than I do and he treats me very well

A friend and I stopped in the evening of Sept. 18th, after having dinner at the Japanese restaurant…read morenextdoor. She had been talking up the cookies to me, saying that they were something I just HAD to try. We walked into the shop at right around 6:00 p.m. and were the only people there at the time. We heard the doorbell ring when we walked in, so we are pretty sure that the employees did also. After standing there for 5 minutes, staring at blobs of cookie dough sitting and drying out on the prep counter, and after a couple more customers walked in behind us, also ringing the bell on the door, we started wondering if anybody was even there. The lady who walked in behind us actually called out to see if anybody was working! We all also took turns opening and closing the door to cause the doorbell to ring numerous times. Just when we ALL were getting ready to give up and walk out, a young worker came out from behind the short wall that separated the front customer area to presumably a back office nook area? I moved way over to see where the heck she came from and can only assume she had been sitting there the whole time, listening to the doorbell and listening to us yell for an employee, and also listening to us talk about walking out. She came up front to take our orders and never once cracked a smile on that smug little face of hers! She was incredibly rude to us.. incredibly! When asking us for the amount charged, she kept mumbling and we had to have her repeat everything she said, each time she opened her mouth. Either she was incredibly high, or she was doing that mumbling on purpose just to be rude. After taking my money, $10 for two cookies!, another employee came up from the back bringing our cookies to us. She was only marginally nicer, but then the first young girl did turn around and walk away instead of taking care of the customers behind me. I can't tell you how close my friend and I came to just walking out even after placing our order! I've honestly never been treated this rudely in all my days. Especially when laying out this ridiculously high price for what they considered Gourmet cookies, which turned out to be slightly undercooked regular old sugar cookies with a lot of very salty icing. I have no problem telling you I will never ever come back (to this location especially), and also will be telling everybody about my experience. In reading all the past comments on google, it seems to me there is a high number of dissatisfied customers who have complained about the rudeness of the employees at this location. In each instance their reviews were answered with the promise that they would 'do better' or 'look into it'. I would have to say neither of this has ever happened yet. My visit was on Friday, September 18th at 6:00 p.m. so this should be enough information for you to know who was scheduled to work that day, and who needed to be called out for their rudeness to their customers. Do better, crumbl.

I highly recommend everyone traveling through East Tennessee to stop in for delicious pastries at…read morethe Buttercup Bakehouse! It is conveniently located on State Route 33 in Maynardville. Try their breakfast bars. The blueberry is fabulous! Also, the pecan covered cheesecake is divine!

Absolutely adore this little bakery! My mom brought me a chicken salad sandwich and some cookies…read morefrom here and omg DELISH! Now, anytime I'm in Maynardville, I make it a point to stop by! Their chicken salad is a 10/10! The owner makes so many amazing desserts, but my most favorite is the banana pudding cookies! I'm obsessed with them!! 12/10! I'm not a fan of pimento cheese, but my family loves it and they all say the one here is yummy!! I received cupcakes for my birthday and while they were good, they were my least favorite thing I've had from here. The cupcake itself was so tasty, but I didn't love the icing due to the heavy flavor of crisco. Everyone who tasted them said the same thing about the cupcakes. If she could somehow reduce the crisco used in her icing recipe or maybe even substitute it for something else, I really think these would be a home run like everything else she sells! Overall a wonderful place that I highly recommend you try if you're in the area!

Best donuts in the country. Ate donuts from everywhere. These ate the best by far.wish they weren't…read moreso far away.but maybe that's a good thing...lol

I've not eaten anything I didn't like! Prices are fair. Service is fast but not very friendly…read more Ambiance is great. Smells soooooo delicious when you walk in! It makes you buy more!