I have been shopping this Kroger for over 15 years, my wife and i spend on average $250 a week just on grocery's ,that's $12000 a year, plus we use the gas and pharmacy, all total last year about $18000 . Now that Covid restrictions are lifted, they only have 2 check out lanes, i hate to use self check out trying to use value card and coupons, besides scanning and bagging your own groceries is a pain in the butt. Also some of their veggies , like lettuce is always terrible, and dog food is nearly impossible to get, when i ask about dog food they claim its a shortage from supplier, but 1/2 mile away at Food City ,their shelves are full. The last week that i went, i waited 20 minutes in line to get to check out, and of course , same as always ,no bag boys in site, had to bag my own groceries. I see that they have got rid of employees, but their prices don't go down, their meat department is way over priced to even the little IGA in Harrogate. I left a complaint at front desk about service and gave my phone number, but no one ever called. So I now go to Food city every saturday, and the largest bill in the last 4 visits was $165 , so i am saving money , plus they had 5 check out lanes open and not only bagged my groceries ,but offered to take them to my car. While $18000 gross might not sound like a lot, my son and his family, along with my brother and his family was spending about the same and they now go to Food City. All i can say is ,"Krogers, if you want to stay in business, you had better change your attitude and service". read more